What should I do if the ATM deducts the money but does not pay the money

If you print the slip, everything is easy to say, but if you don't print it, it's a little difficult to do It stands to reason that when the ATM is suspended, the voucher will be automatically printed, and now you can only go to the unit where the ATM is located, which is the postal savings that manages the ATM, and the staff explained that every ATM is equipped with a monitor, and if the system or monitor can confirm that it is indeed as you say, you can still get the money, remember to bring your ID card, but in case it is extremely printed and you don't see that it may be fraudulently claimed by others It is not very likely that the PIN card and ID card are indispensable.

I've been in the same situation before, except that the machine automatically prints out the slip and the bank takes care of that from Monday to Friday.

Immediately find the staff, ask him to take inventory, generally no problem, I took the money slowly at an ATM, watched the ticket automatically run in, look for the staff, no problem. It usually takes 1 to 2 hours to clear the warehouse, but it usually takes a few days for the money to reach your account.

Find a staff member immediately. Alarm. Don't leave the ATM.

It's okay! It's automatically adjusted!

But the time may take about half a month, and it will be automatically credited after the general liquidation!

1. In this case, if someone from the bank next to you is working, immediately go to the bank and tell the staff to deal with it.

3. Don't worry when you encounter such a situation, the bank reviews the number of incoming and outgoing funds every day, and you will know this situation when you check it, and you will return the money.

First of all, don't panic, pay attention to the self-service equipment to print the deposit receipt, the receipt has a log number of deposited money, which will be an important voucher for the bank to return the banknote.

In addition, there will usually be an emergency help** on the baffle of the ATM, please call the emergency help**, explain the situation to the bank, and say your ID number, bank card number, and the amount of money that has been swallowed, so that you can leave with peace of mind. On normal working days of the bank, you can bring your ID card and deposit receipt to the bank branch for processing.

Banks generally clean up the machine within three business days. If the staff has not cleared the machine, you can leave the ** number and wait for the notification when it is cleared. Banks generally do not refund cash and will transfer the money to a card operated at an ATM.

If the money is "swallowed" when you send money to other people, you must explain it in advance and fill in the relevant documents.

If the ATM is still inoperable, you can ask the bank staff to help or call customer service**, this situation should be the ATM malfunction, just wait patiently, do not deal with it yourself, so as not to cause other consequences.

Compared with the traditional counter business, the ATM has great convenience, but at the same time, it will bring new troubles and situations, so how to deal with the "strike" of the ATM?

First of all, the peak period will encounter no money to withdraw, the busiest time of the ATM should be weekends or holidays, when withdrawing money, it will either encounter insufficient balance or no money to withdraw the situation, according to the bank staff, the amount of a cash machine deposit amount is set according to the daily access needs, usually the bank ATM because of the convenience of cash, so the capacity is relatively small, and the capacity of the off-line self-service banking type ATM will be larger, In addition, banks usually drop cash in the morning, so if there is a need to withdraw money, the business will be much smoother in the morning than in the afternoon.

Secondly, it is to encounter the card swallowing, this situation belongs to the ATM more frequent failures, the main reason is the problem of the equipment itself, and part of the operation is caused by the cardholder's overtime operation or continuous password error, in addition, some people forget to pull out the card after the operation, generally more than 30 seconds without operation, the password is entered 3 times wrong In this case, the machine will automatically make a card swallowing behavior, if it is a line machine, you can ask a staff to help, if it is off the line, you need to dial** Contact the relevant personnel to solve the problem.

Finally, the above two belong to the equipment and operational problems, but do not affect the deposit, but the deposit machine eats the depositor's money, that is a very serious matter, if unfortunately encountered, the first time to print the receipt, if the bank is close to the bank can find the bank staff to solve, the off-line ATM can call customer service ** to explain the situation, the bank background has the cash machine flow records, and there is also ** forensics, through the clearing machine will be returned to the depositor.

You can choose to ask the staff to help you, they can send someone to repair the machine, if you still can't get it, then you can only get a new card.

Point 1 should be pressed immediately to prevent the front closure, and point 2 can be solved by a banking professional.

It may be because the machine is broken, so it is recommended to go to the staff to deal with it. Don't move yourself, or the money will be damaged.

Generally, the system will automatically reverse the bill. That is to say, I will check the balance again later, and the money will be back in the account.

If not, please take your ID card, card and receipt when you return the card to the counter. Rest assured, the money won't go unpaid for no reason.

In case of similar problems, depositors can keep the voucher spit out from the ATM, and then go to the business hall of the outlet where the ATM is located to go through the refund procedures with the 8-digit number on the voucher, the bank card and a valid ID document.

There are generally two reasons why ATM machine deduction does not pay money, one is caused by machine failure; The second is caused by improper human operation. The staff reminded the public not to leave in a hurry if the ATM machine does not spit out money or cards.

If the ATM machine is in the bank's business hall, it should be reported to the bank staff in a timely manner; For stand-alone ATMs, you should wait for the screen to return to the initial interface, write down the number in the upper right corner of the ATM screen, write down the detailed time of the transaction, and get in touch with the bank's customer service in time.

The staff member said that after receiving similar feedback, the relevant personnel will investigate the transaction records as soon as possible and make up the deducted money back to the account. Even if the citizens do not find out that the money has been deducted.

The bank will count the ATM cash drawer within the specified time, and if it finds that there is an excess of banknotes, it will reconcile the money and return the money to the wrong account.