How to be a good secretary 5000 words .

A comprehensive and in-depth understanding of the role, functions and characteristics of the office is the basic requirement for office staff, and it is also the basis and premise for doing a good job in office work. Want to know how to be a good secretary? Let's look down!

1. Be loyal, diligent, humble, thoughtful, thoughtful, and cautious

The quality of the secretary is comprehensive. Among the many qualities, the first is loyalty, that is, loyalty to the cause and loyalty to the leader; Diligence is the first priority, because of hard work, because the career is developing, there is a lot of work to do, there are a lot of problems to deal with; Humility is a quality requirement, no matter how big the leader of the service is, how high the position, as a secretary of the humility is essential, to be modest and cautious, to be kind to people, not arrogant; Be thoughtful, be thoughtful in life and work; Think more, think more for the leader, think more about the problem; Caution refers to paying attention to speaking less and making fewer comments in public, otherwise others will think that it is the intention of the leader; At the same time, we must not judge other cadres and the masses by the likes and dislikes of leaders, and we must not bring the subjective judgment of leaders to our own work.

2. Be good at dealing with complex problems

Distinguish priorities, "play the piano", be busy but not chaotic, and learn to deal with contradictions. It can be summarized as "help is not offside", "assistance is not coordinated", "service is not commanded". The so-called "help is not offside" means that the secretary is to help the leader, and cannot be offside to give orders on behalf of the leader; "Assistance is not coordinated" refers to playing more of a role in assisting and coordinating the work, with leaders, offices and other functional departments to do, and not to coordinate the work yourself; "Service without command" still means that we must grasp our identity well and not direct the work of relevant departments ourselves.

3. Handle the relationship with the department and other departments

It is necessary to handle the relationship with the leaders and colleagues of their own departments, departments, and colleagues, and clarify their own belonging and their own home. It is necessary to have a sense of wholeness, not to be separated from the collective, let alone to be above the collective. It is necessary to pay attention to properly handling relations with other departments, and be good at ventilation and communication.

4. Be good at enduring grievances

Learn to accept criticism, endure grievances, and learn to face discussions from all sides. Hard work is the embodiment of the comprehensive quality of the secretary. Around the leader, the leader is very close to the secretary and very strict, and sometimes does not avoid joy, anger and sorrow, especially the shortcomings in the work, often sternly pointed out, to be good at accepting criticism; Sometimes, these criticisms may not be correct, but they must also be good at tolerating and resolving them.

5. Have a good psychological quality

Good psychological quality includes good psychological tolerance, good psychological adjustment ability, good self-awareness ability, and good interpersonal relationship. The peculiarity of the secretarial work requires that the secretary must have special qualities and must be "made of special materials".

6. To "see the six ways and listen to the eight directions":

The secretary is the assistant of the leader, collecting information, understanding the opinions of all parties, and grasping the relevant dynamics, so it is necessary to "see six ways and listen to all directions" in order to meet the work needs of the leader. Of course, be realistic. We must not hearsay, let alone believe rumors and mislead leaders.