How to check the phone bill after the mobile phone is in arrears, and how to see the reason for the

Two days ago, the balance on the mobile phone showed that the balance was less than 10 yuan, and I just paid 50 yuan, but the next day, the mobile phone was shut down because of arrears. Mr. Zhang approached the communication company to ask for the resumption of the phone, but the staff told him that he had to pay again if he wanted to restore the phone. Mr. Zhang was not convinced, and asked the Jiangdu District Consumer Association for help.

After understanding, Mr. Zhang from Jiangdu City found that the text message on his mobile phone prompted that the balance was less than 10 yuan. He hurriedly went to pay the 50 yuan phone bill, but the next day, Mr. Zhang found that his mobile phone could not be called.

After investigation, it was said that it had been shut down, so Mr. Zhang found the communication company, and the staff said that it was now the time of the beginning of the month, and it was impossible to inquire about the use of his phone bill, but it must be that the phone bill was insufficient, and it was possible that the ** of the mobile phone was deducted at the end of the month. If you want to restore the phone, you must top up again. The more Mr. Zhang thought about it, the more angry he became:

I didn't use the fee I paid the day before, so why should I recharge it again? Your communication company sent me away with a sentence of "bad inquiry", and the phone bill of dozens of yuan was consumed in a day, and I should be able to consume it clearly, why should I be recharged again? Mr. Zhang insisted that the machine be restored first.

However, the staff thought that this was the company's regulations, and Mr. Zhang's shutdown was just in time for "the few days of the billing period", and they had no choice. After verifying the relevant information, the staff of the Consumer Association believed that although this was a regulation of the telecommunications company, there were also defects. Consumers demand to understand that consumption is also a legitimate demand, and hope that the communication company will combine the actual situation of Mr. Zhang

First, the payment situation in the past has been good, and second, doing business does require frequent contact with customers. After several times of coordination by the Consumer Association, the communication company finally agreed to give 50 yuan of phone bill to Mr. Zhang's mobile phone to ensure that Mr. Zhang's communication was unimpeded, and after the billing period (3 days later), Mr. Zhang would pay according to the actual phone bill used by the mobile phone. There was no objection between the two parties, and a consumer dispute was satisfactorily resolved.

In the current atmosphere of harmony in the consumption environment, businesses should consider more from the perspective of consumers, and in case of special circumstances, in addition to explanations, more countermeasures should be put forward to deal with them, so as to make their own money more smoothly and sincerely, so that consumers can spend money more assured and comfortable. — ed.

If the mobile phone card is in arrears, you can call the service** to check the arrears of the mobile phone card, such as dialing 10086 and so on.

2. Log in to the mobile online business hall on the computer for inquiry: log in to the mobile online business hall with the mobile phone number and service password, click on the query service, and you can query the phone bill information after querying the phone bill information.

3. Use your mobile phone to log in to the mobile online business hall under the condition that there is an available wifi or data network: open the handheld business hall client 1 and dial the mobile customer service **10086 for inquiry.

2. Log in to the mobile online business hall on the computer for inquiry: log in to the mobile online business hall with the mobile phone number and service password, click on the query service, and you can query the phone bill information after querying the phone bill information.

3. Use your mobile phone to log in to the mobile online business hall under the condition that there is an available wifi or data network: open the handheld business hall client.

Unicom mobile phone card users can check the call bill in the following ways:

1. Log in to the online business hall of China Unicom and click "Inquiry - Phone Bill Business Inquiry - Real-time Phone Bill Account Balance" to inquire.

Mobile customers can dial 10086 from another device to manually check the overdue amount. The phone prompts to shut down, and there may be the following situations:

1. If the phone bill is in arrears, the cancellation time will be calculated from the next month after the historical arrears, and the pre-sales number will be pre-sold for two months in arrears, and the pre-sales number needs to go to the business hall to handle the recovery of the sales number, and the arrears will be processed for three months;

2. Handled the shutdown insurance number.

business, you can apply for active resumption, and the resumption, which will take effect immediately.

2. Your phone bill has an expiration date, because it is not used up within the validity period, it will be shut down after this period of time (that is, the validity period expires and the phone will be shut down). You can recharge to activate this part of the credit or apply for an extension of the credit validity period to use it again.

3. If it is a sub-number for family payment and payment, when the main number is stopped, the sub-number will also be shut down (regardless of whether there is a balance on the member's personal account).

4. Shutdown at the beginning of the month, it may be that the expenses that have not been deducted in the previous month are deducted or the ** quota of this month is used more (some ** expenses are deducted in real time).

5. The mobile phone number is not shut down under the real-name system; You will need to bring your ID card.

Go to the business hall to apply for the real-name system.

If you still have questions, mobile customers can consult their local 10086 customer service.

You can check the reason for the arrears. In other words, if you call 10086 and then transfer to the manual desk, your bill will be sent to you. This way, the cause can be found.

The reason for the arrears of the phone bill is that you can directly call the operator's **, and then transfer the staff service to let them help you inquire, it is very likely that you don't have enough money, so you will be in arrears.

If you want to check the reason for arrears, the method is as follows, **Click to log in to the operator's mobile phone business hall, you need to remember your login password, click on the detailed list after logging in, and the detailed list will come, and your consumption is clear at a glance.

The reason for the arrears of the phone bill is because you don't have the recharge of the phone bill, first of all, the current **are**, there is a monthly rent every month, that is, if you don't play**, you don't have to go online, you also have to have a fee.

If the payment is still in arrears, it cannot be ruled out that the number is caused by the following circumstances: 1If the phone bill is not received in time, you can check the payment status of the phone bill by logging in to the payment record of the online business hall; 2.

You can check the usage status by querying the bill and check whether the payment is sufficient to offset the arrears.

The main reason for the arrears of the phone bill is that there have been more calls recently, or that your ** has set extra things.

To check the reason for the arrears of the phone bill, you need to go to the business hall to make the detailed list of the account, so that you can check the specific reasons for the arrears?

1. First of all, select "Settings" in the main menu of your phone.

2. Then find "SIM Card Management" at the top.

3. Click "SIM Card Name" again.

4. Select "**" and select "SIM Card 1" or "SIM Card 2" to view.

5. You can also bring your ID card to the ** operator for viewing.

6. You can also choose to view the network access agreement when applying for a card.

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There are a few ways you can try to find your local number:

1.When you dial the caller ID enabled on the machine, your number will be displayed on the screen of the other party's mobile phone;

2.If your number has been stopped, you can call the local 10086 customer service on the machine, and the customer service representative will check it for you;

3.Generally, after receiving the SIM, the mobile phone will be written to the local number, this method depends on the function of the mobile phone, such as: iphone, you can choose "settings" "**" query.

1.Once you have turned on your phone, select your phone's settings icon to enter. 2.After clicking on the settings, select the "Wireless & Network" settings option. 3.Once clicked in, select the "Dual SIM Management" option on the page.

4.After clicking to enter, you can see the local number of the mobile phone card. 5.Once you turn on your phone, select the settings icon on your desktop. 6.Swipe down the page in Settings and select the option "**".

Hope it helps, dear.

Questions. There is no wireless and internet.

Dear, every phone has it.

If the mobile phone is in arrears, you should go to the palm hall to inquire, enter your mobile phone number, and then you can check his bill, you can see how much you have owed, and you can pay the arrears directly.

If the mobile phone is in arrears, if you want to check the mobile phone number, this is, of course, to find it in the usual outward dial**.

How to check the mobile phone number in arrears? If your phone is in arrears, a message will come to your phone to remind you that your phone is in arrears.

Hello friend, my mobile phone is in arrears, how to check my mobile phone number? Don't you know your mobile phone number? This can look at your mobile phone number, and if you have played ** with your object, you can definitely see your mobile phone number on your subject's mobile phone.

<><4. Then, after Wu He completes the above steps, click on the "Phone Bill" option under the "My Services" option, as shown in the figure below, and then enter the next step.

5. Finally, after completing the above steps, you can check the arrears of the phone bill, as shown in the figure below. In this way, the problem is solved.