The seller sent the wrong address for delivery, and it has been signed for by someone else. What am

The seller sending the wrong address is equivalent to not delivering the goods to the buyer's address, which is a violation, and the buyer can file a complaint against the seller for not delivering the goods at the agreed time, and it is recommended to contact the seller to confirm the situation for refund. The procedure for requesting a refund is as follows:

1) Go to the ** network.

2) Click on My.

3. Tap on the item you have bought.

4) Go to the Purchased Treasure page.

5) Find the order and click Refund Return.

6) Click I want a refund without returning.

7) The goods decoration selection did not receive the goods.

8) Fill in the relevant refund information and click Submit.

There are three possibilities:

1.The other party accidentally filled in the wrong tracking number (but it should have arrived after a few days) 2The other party did not deliver the goods at all (the tracking number is filled in randomly, suspecting that you have been deceived, it is recommended to refund or complain immediately).

3.It's really the wrong address (this is the responsibility of the seller, you can complain about the refund, and you can get a refund right now, and it won't be automatically paid).

If you can't provide chat records, it will be very passive, but the seller must have a record, and your **'s delivery address is not wrong, so it must be no problem for you to apply for a refund, and the seller can't deny it, because it is completely the seller's fault.

Hello, I'm just a **seller, the ** address you left is no problem and you can apply for a refund, he doesn't refund you can complain, if he appeals, he has to provide evidence, he will definitely not be able to provide evidence that he did not send the wrong address, you can rest assured, it will be successful, ** applying for a refund is first of all the principle of buyer protection, even if you don't have his chat history, you just need to send a screenshot of the address you left** or something, it's OK, prove that you he sent not the address you left, in other words, It doesn't matter if you don't take a screenshot, **There is a system that can view your transaction, you can leave the transaction number in the words of the complaint, if you don't take a screenshot, in short, say that you didn't receive the goods, the seller will definitely not be able to provide proof of delivery, let alone whether he sent the wrong one, even if he sent it right, the address on his express bill is not your address, it is invalid. But it's not a matter of taking a screenshot.,It's best to submit the following.,If there's anything, you can also add me and ask me 15356981 hehe.。

Legal analysis

The seller sending the wrong address is equivalent to not delivering the goods to the buyer's address, which is a violation, and the buyer can initiate a complaint against the seller for not delivering the goods at the agreed time, and it is recommended to contact the seller to confirm the situation of the sail base for refund. In the event of a consumer dispute, it may be: 1. Negotiate and settle with the operator.

2. Request mediation from the Consumer Association. 3. Appeal to the relevant administrative departments. 4. Arbitration by arbitration institutions.

5. File a lawsuit with the people's court.

Legal basis

Civil Code of the People's Republic of China

Article 120:Where civil rights and interests are infringed upon, the infringed party has the right to request that the infringer bear tort liability.

Article 183:Where oneself is harmed by protecting the civil rights and interests of others, the infringer bears civil liability, and the beneficiary may give appropriate compensation. Where there is no infringer, the infringer has escaped, or is unable to bear civil liability, and the victim requests compensation, the beneficiary shall give appropriate compensation.

Article 1167:Where the tortious conduct endangers the safety of others' persons or property, the infringed party has the right to request that the infringer bear tortious liability such as stopping the infringement, removing obstructions, or eliminating dangers.

Article 1168:Where two or more persons jointly commit tortious acts, causing harm to others, they shall bear joint and several liability.

The order has been delivered, and the logistics treasure information shows "shipped": it can be processed by rejecting the signature. The seller has shipped the goods, you can contact the seller, and ask the seller to take the initiative to contact the logistics company to recall the goods; If the logistics company is unable to recall the goods in time, it can refuse to sign the goods when the logistics company delivers the goods.

The steps to contact the seller are as follows:

1) Go to the ** network.

2) Click on My.

3. Tap on the item you have bought.

4) Go to the Purchased Treasure page.

(5) Find the order and click Want Want to contact.

(1) If you purchase special products such as customized and **, Tmall does not support products that are rejected for no reason, so it is recommended to contact the seller for negotiation.

2) Personal reasons (don't like don't want, etc.) to apply for a return, and finally the goods are refused to be returned or sent back to the seller, postage processing: if it is a free shipping product, the buyer needs to bear the return postage; If it is a non-free shipping product, the buyer needs to bear the postage of two round-trips.

This one is of your own making, more.

You need to pay for the shipping costs. There is no need for return shipping after rejection, and it will be automatically returned to the seller, but because the logistics have already occurred, the shipping cost is your own. If you still want something, you can only wait for it to be rejected and returned to the seller and resend it, and you need to pay an extra shipping fee.

If your correct and wrong addresses are in different cities, you can only handle them this way. But if it's just different addresses in the same city, not too far away, you can consider picking it up yourself, and it doesn't matter if you put it for a few days. If it is far away, you can let the seller contact the express delivery in the same city, then you only need to pay an extra city courier fee or a slightly lower transfer fee.

This is the most convenient.

The delivery address is wrong in **, but the seller has shipped the goods, and you need to contact the seller to modify the delivery address. In order to ensure the safety of the small package, the general delivery address and contact ** are not allowed to be modified directly, if there are special circumstances, you can contact the seller to confirm, and the seller will contact the express outlet to confirm whether it can be modified.

In general, the seller can only change the buyer's delivery address if the buyer has already paid. Since there are sometimes incorrect buyer addresses, sellers can help with this change.

Summary. Contact the sender as soon as possible to take the initiative to contact the courier company; You can contact the salesman who sent the parcel to negotiate to help retrieve it; If the express delivery is sent to the wrong place due to the sender's reasons and causes the receipt, if the signatory refuses to return it, there is no way.

I sent the courier to write the wrong address, and the thing was signed by someone else. What to do?

The first time to contact the party to take the initiative to contact the courier company; You can contact the salesman who sent the parcel to negotiate to help retrieve it; If the express delivery is sent to the wrong place due to the sender's reasons and causes the receipt, if the signatory refuses to return it, there is no way. Hono rolls a sedan chair.

If the mail is lost and cannot be recovered, the wrong address is the responsibility of the courier company, and the courier company can be required to compensate. The compensation is generally 5 times the freight (each courier company will be different), and the specific co-leather judgment can be used to solve the burn change.

The relevant laws and regulations of the People's Republic of China Postal Law Article 47 postal enterprises on the loss of mail in accordance with the following provisions of compensation: (A) insured mail loss or total damage, according to the amount of compensation insured; If part of the damage or the contents are short, the actual loss of the mail shall be compensated according to the proportion of the insured amount to the full value of the mail. (2) If the uninsured mail is lost or damaged or the contents are short, compensation shall be made according to the actual loss, but the maximum amount of compensation shall not exceed three times the fee collected; **If the letter is lost or damaged, compensation shall be made according to three times the fee charged.

Postal enterprises shall indicate the provisions of the preceding paragraph in a manner sufficient to attract the attention of users in the notices of the business premises and on the mailing documents provided to the users. Postal enterprises due to intentional or gross negligence caused by the loss of mail, or failure to perform the obligations provided for in the preceding paragraph, has no right to invoke the provisions of the first paragraph of this article to limit liability.

Summary. 1.You can contact the courier first and ask the courier to help recover it, and if it can be recovered, it will naturally be delivered to the recipient.

2. If it cannot be recovered, the recipient should contact the sender and let the sender claim from the courier company, because this is a transaction between the sender and the courier company, and the recipient has no right to claim.

I sent the courier to write the wrong address, and the thing was signed by someone else. What to do?

Hello! I'll answer your questions! Your question is being expedited, and the answer is collated, so please wait a moment!

1.You can contact the courier first, let the courier help to recover, if you can recover, it will naturally be sent to the recipient. 2. If it cannot be recovered, the recipient should contact the sender and let the sender claim from the courier company, because this is a poor transaction between the sender and the courier company, and the recipient has no right to claim. Qingbi.

Bow first and then soldier, first contact the signatory, maybe no one knows about the signing, thinking that it was sent by Peng Xun pretending to be a friend, and it is good to say, the lack of disturbance The signee may agree to send it back.

If the signatory does not agree to send it back, remember to record it when dialing, keep good evidence, choose the law, and protect your rights and interests.