I can t withdraw money from the ATM, but the balance has been deducted, what should I do?

I need to bring my ID to the bank to which the ATM belongs to report the situation, and the bank will return the excess money to your account by counting the ATM. If it is an inter-bank ATM (for example, if the CMB card is at the ICBC ATM), you must first go to your CMB to open a certificate to prove that the card is your own, and then bring the certificate and ID documents to the ICBC branch of the ATM.

The next day's flow of the bank's ATM machine will reflect the unilateral account, and the bank will give you the account as soon as possible after checking.

Me, it was in September last year. At that time, I didn't take out the money, the withdrawal slip came out automatically, and the card was spit out automatically.

At that time, I found that the 1,500 yuan in the card was gone.

I withdrew money at the ATM in front of the bank in the morning, and all I could hear was the sound of the machine swiping money, but after a long time, the money just came out. And then there's the situation mentioned above.

But the people behind me were able to get out without any problems.

Later, I went straight to the bank and asked them to report the matter. They said they would clean the machine every week. He said that if he found out that there was an extra amount of money in the machine, it would be credited to my account.

Later, I just waited, waited. After two or three days, I went to check, and the money was really sent back.

That's how it was solved.

Don't leave, call the banking service** directly on the spot (there is a hint at the ATM) and declare the situation.

If you are at a bank, ask the bank staff to assist you directly.

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1. In this case, if someone from the bank next to you is working, immediately go to the bank and tell the staff to deal with it.

3. Don't worry when you encounter such a situation, the bank reviews the number of incoming and outgoing funds every day, and you will know this situation when you check it, and you will return the money.

First of all, don't panic, pay attention to the self-service equipment to print the deposit receipt, the receipt has a log number of deposited money, which will be an important voucher for the bank to return the banknote.

In addition, there will usually be an emergency help** on the baffle of the ATM, please call the emergency help**, explain the situation to the bank, and say your ID number, bank card number, and the amount of money that has been swallowed, so that you can leave with peace of mind. On normal working days of the bank, you can bring your ID card and deposit receipt to the bank branch for processing.

Banks generally clean up the machine within three business days. If the staff has not cleared the machine, you can leave the ** number and wait for the notification when it is cleared. Banks generally do not refund cash and will transfer the money to a card operated at an ATM.

If the money is "swallowed" when you send money to other people, you must explain it in advance and fill in the relevant documents.

1. First of all, don't panic and be calm. If you withdraw money and don't spit it out, you must first confirm whether it is a human cause or a machine cause. Stay in front of the ATM for at least 5 minutes.

2. For human reasons, it may be that criminals deliberately close the banknote outlet in order to steal bank card information, and then take advantage of the panic to be deceived.

3. The reason for the machine, the teller machine is also a machine, and it is impossible for the machine not to break down occasionally, so this situation is more common.

4. There is no money in the ATM, you can try it at another ATM.

If you encounter an ATM machine that does not spit out money or cards, do not leave in a hurry. If the ATM machine is in the bank's business hall, it should be reported to the bank staff in a timely manner; For stand-alone ATMs, you should wait for the screen to return to the initial interface, write down the number in the upper right corner of the ATM screen, write down the detailed time of the transaction, and get in touch with the bank's customer service in time.

Generally, the system will automatically reverse the bill. That is to say, I will check the balance again later, and the money will be back in the account.

If not, please take your ID card, card and receipt when you return the card to the counter. Rest assured, the money won't go unpaid for no reason.

In case of similar problems, depositors can keep the voucher spit out from the ATM, and then go to the business hall of the outlet where the ATM is located to go through the refund procedures with the 8-digit number on the voucher, the bank card and a valid ID document.