How to use the Libra Review assistant to find the Amazon bad review order number

Updated on technology 2024-03-07
5 answers
  1. Anonymous users2024-02-06

    1. Install the plug-in.

    2. Initialize the plug-in.

    1. After installing the plug-in, please log in to the Amazon background and manually select the bad review site you need to find (take the US site as an example):

    2. Click on the Libra review assistant <> in the upper right corner of the browser

    icon, the ad can be clicked directly to skip:

    3. If you want to use the email method to match the reviewer mailbox, it is recommended to click initialize first, if this other site is also selling, please manually switch to other sites, and continue to initialize (the initialization time is proportional to the number of emails, so it is recommended to initialize at off work or during lunch break) Wait for the plug-in to display the email search, and then click skip. If you match the order number by name, you can skip it

    4. In order to better serve sellers, the plugin needs to log in to Libra to continue to use. If you have a Libra star, you can log in directly, and if you haven't done so, register one, it's free

    5. After logging in to Libra, click the Libra review assistant <> in the upper right corner of the browser again

    Icon: <>

    1.Match the buyer's public email address: You need to log in to Amazon first, and if the reviewer makes the email address public on the profile interface, the plugin will display it. You don't need to log in to Seller Central!

    2.Email matching: It is possible to match by sending an email to the buyer in advance

    When the review is obtained, click the button to enter the Amazon background or manually enter the All Sizes page, and the content prompted in the following figure may appear, which will not affect the search results, which is normal

    <>3.Name match: is partially matched by the name left by the buyer on Amazon:

    After the review search, click to enter the Amazon backend to search for orders through ASIN, the user can adjust the search time range, the longest can search for orders in the last year, and then click the search button to start matching orders

    After <> matches the email address or order, the user can export the data for **.

  2. Anonymous users2024-02-05

    Review tracking on PC

    1. On the [Evaluation Monitoring] page, add the product ASIN through the site (can be added in batches).After you add it, you can see the specific review information <> the product

    2. You can see the specific product evaluation information on the [Monitored Products] page, and you can see the <> of the evaluation rate after binding

    3. On the [Set Reminder] interface. You can set a reminder <> by binding or manually adding an ASIN

    1) Set reminders through sites and ASINs: The system supports adding ASINs in batches (not adding ASINs means that all products are set reminders). You can also disable, cancel, or modify the reminders you have set.

    <>4. Set the frequency of the update: update at the set time point (Beijing time), you can select more than one. <>

    5. Note: 1) Regardless of whether the update frequency is set or not, the system will update at 1 a.m. by default.

    2) If the update is set at 6 o'clock and 7 o'clock at the same time, and the evaluation is updated at 6 o'clock, and the update may not be completed until 06:15, it will not be updated again at 7 o'clock. Because review tracking can only be updated once an hour.

    3) Review tracking will be deducted according to the added ASIN, regardless of whether there is new evaluation information for the ASIN at the time of update, 3 Star Coins will be deducted for one ASIN.

    Review tracking on mobile

    After adding the ASIN of the product on the PC side, you can view the specific evaluation information of the ASIN through the mobile terminal, site, and star rating.

  3. Anonymous users2024-02-04

    There are some software that can be used to quickly filter out bad reviews.

    1.Log in to the NokScoot Seller Assistant and click on the "Smart Review" menu on the left side of the review management.

    Use Scoot's Exclude filter to exclude buyers with malicious bad reviews according to the category of buyers you want to send emails to, ensuring that emails are sent to the right buyers, which is more efficient and convenient.

    Exclude customer orders with a record of negative reviews.

    Exclude seller orders that have a record of winning reviews.

    Exclude order shippers from Amazon.

    Exclude ASINs are included

    2.Email trigger settings: The trigger behavior can be selected after the buyer places an order, after the seller ships the goods, and after the buyer receives it; There are multiple English and Japanese request email templates for different triggering behaviors to choose from.

  4. Anonymous users2024-02-03

    1.Log in to the Scoot Seller Assistant - Collect Buyer ID page.

    3.After the plug-in is installed, open the store background where you need to collect the buyer's ID, enter the store management background, and click "Messages" in the upper right corner to enter the buyer message management page.

    4.Click on the Scoot plugin to open the plugin, ready to crawl and collect the buyer's ID <>

    5.Enter the Scoot Seller Assistant - get the plugin authorization code, copy the authorization code into the picture above, and you can start scraping the buyer ID

  5. Anonymous users2024-02-02

    Cross-border eye, find an overseas warehouse and find a special line on the cross-border eye

    Answer for you: 1. Collect the reviewer ID (the method is the same as before), enter the reviewer's profile page through the name of the bad review, copy the ** link to find the buyer ID through the avatar link address

    2. Send an email to the user who placed an order. Get the buyer for every order

    ID, this method is currently a relatively new way to find the ID of a bad review, and it can be relaxed by authorizing third-party tools (most of the tools that can currently conduct feedback and reviews) through Amazon API, which can help sellers find the buyer's ID.

    3. Match the buyer's ID through the Seller Panel. After the email is sent, check the message in the message center of the Seller Panel, where the buyer's ID is located. View the source by right-clicking on the reivewer by using the negative reviews found in the first step

    id, match with the buyer ID in the source**, get the buyer's email - find the corresponding order ID.

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