What should I do if my little genius watch keeps restarting?

In use of the Little Genius ** watch.

In the process, have you also encountered problems such as invalid class disabling settings, unable to receive text messages, and inaccurate positioning? Because these small problems always let you run the after-sales service, we can't bear it! So we deliberately selected a few questions asked by users, and attached detailed solutions, and then encounter these problems in the future, as long as you follow the following methods, the problem will be solved!

Problem 1: The class disabling setting is invalid.

1.Whether the card has traffic or not.

2.The watch g shows whether it is normal or not.

3.When setting, whether the watch shows whether the setting is successful.

4.Check whether the time period is abnormal.

5.Whether it is normal after resetting.

Problem 2: The watch cannot receive SMS.

1.Whether the mobile phone number sent is in the address book.

2.Whether the watch is normal and not in arrears.

3.Put the card of the watch in the mobile phone, send a text message, see if you can receive it, if you can't receive it, it means that the operator has limited the text message function of this card, and you need to contact the operator to turn on the text message function.

Turn on the SMS collection and see if it is received in the SMS. The watch cannot receive text messages from unknown numbers.

Problem 3: The school guard is not punctual.

1. It may be that the home and the school are too close, the distance is less than 500 meters, and it may not be accurate, it is recommended that the user set the location of the classroom in the school as the center of the school, not the school gate, and use a satellite map.

It's easier to set up.

2. Appropriately adjust the distance between everyone and the school. The scope of home and school should be set smaller, and the scope circle should not coincide.

4. Turn on home wifi

3. Inaccurate positioning leads to unpunctual school guarding.

Problem 4: There is no sound in micro-chatting.

1.The phone doesn't turn on the sound.

Android phones. Phone Settings – Permission Management.

iPhone: Settings - Privacy - Microphone - On.

3.The recording permission has not taken effect, and after the permission is turned on, restart the phone to take a look.

Problem 5: Positioning cannot be located, and the positioning times out.

1. First of all, check whether the ** card in the watch has a phone bill;

2. Check whether the icon g in the upper right corner of the watch is displayed normally; If g is not displayed, the watch is not shown g to exclude.

3. If it is at the point of sale, you can try to install the card of the prototype in the user's watch, which can be located to indicate that the user's card has a problem. (The user's card is placed on the mobile phone, the mobile phone is switched to the 2G network format, and the mobile network is set in the mobile phone settings.)

The preferred network type, 2G, is available to see if the network is available. The user's card is not good, and generally does not open 2G.

4. If G is not displayed normally, restart the watch to solve the problem;

5. Is the mobile phone network signal normal?

6. If it is not possible to locate it occasionally, it is a normal situation, and the network is unstable.

Keep restarting, then see if the watch is damp to affect the function, you can put it in the ventilated sun to dry.

Let's find after-sales service to take a look.

This could be a system issue.

Hello, please use the edges and corners of the card picker to resist the ** watch power on/off key for about 8 seconds to reset the operation, and the watch will automatically restart after completion. Then you put it aside for another 1 to 3 seconds to see if there is any more phenomenon.

There may be several reasons why the little genius watch shuts down as soon as it hits:

1.Low battery: If the watch's battery level is less than 5%, it may enter a low-power mode and cause operation to fail. In this case, it is advisable to charge the watch.

2.System failure: You can try to restart the watch, or perform a hardware reset.

3.Software abnormality: You can try to clear the cache of the watch or uninstall and reinstall the software.

4.App causing lag: If an app on your watch causes lag, you can try pressing the crown button to go back to the main page and do it again.

5.Force restart: If your watch still doesn't work, you can try force restarting.

If none of the above methods can solve the problem, it is recommended to contact the customer service of Xiaotiancai or apply for after-sales treatment.

Hello. In this case, it is time to take into account that the battery should be replaced.

Because the potato mu is dialed out at the moment of **, the voltage will be consumed instantaneously, just like the principle of starting a car or the hand is the same.

When turned on, the battery voltage returns to a stable state.

However, after the battery has been used for a long time, the standby voltage is enough to use.

However, the voltage of ** cannot be supported.

After replacing the new battery, it can operate normally.

Summary. 1. Eliminate the problem of low battery of the watch, when the power of the watch is lower than 5%, the watch will enter the low-power mode and cannot be operated;

2. It may be that the application causes lag, you can try to press the crown button to return to the main page, and then operate again;

3. If you still can't swipe the screen, you can force restart the watch and restart the mode; Press and hold the power button, a prompt will appear to shut down, after restarting the page, continue to press and hold until the watch restarts;

3. If it still doesn't work, you can try to restore the factory settings or apply for after-sales treatment.

What's going on with the little genius watch shutting down as soon as it hits.

Hello, is it a dozen** to turn off in the presence of electricity.

1. Eliminate the problem of low battery of the watch, when the power of the watch is lower than 5%, the watch will enter the low-power mode block rubber training type, and it cannot be operated; 2. It may be that the application of limbs causes lag, you can try to press the crown button to return to the main page, and then operate again; 3. If you still can't swipe the screen, you can force restart the watch and restart the mode; Press and hold the power button, a prompt will appear to shut down, and after reopening the page, continue to press and hold until the watch restarts; 3. If it still doesn't work, you can try to restore the factory settings or apply for after-sales treatment.

It may be the cause of low battery power or automatic scheduled shutdown, you can try the following methods to solve the problem.

1. If the battery is insufficient, the phone will automatically shut down, it is recommended to charge it for a while.

2. If the power is sufficient, there is still an automatic shutdown, it may be caused by software compatibility, if there is an automatic shutdown situation for many times, it is recommended to delete the recently installed third-party software.

3. When the automatic shutdown is set, it will automatically shut down when it is timed, and the automatic shutdown function can be removed.

Summary. Hello, the reasons why the little genius watch can't turn on are: 1. The watch has no power.

Connect the charger to charge the watch, and observe whether the charging icon is displayed on the watch screen. If there is a charging icon indicating that there is indeed no power and needs to be charged, just continue charging. 2. It is possible that the watch system is faulty, and the watch system needs to be reset.

Use the edges and corners of the card picker to hold the **watch power on/off key for about 8 seconds to reset the operation, and the watch will automatically restart after completion.

What should I do if the little genius watch can't be turned on.

Hello, the reasons why the little genius watch can't turn on are: 1. The watch has no power. Connect the charger to charge the watch, and observe whether the charging icon is displayed on the watch screen.

If there is a charging icon indicating that there is indeed no power and needs to be charged, just continue charging. 2. It is possible that the watch system is faulty, and the watch system needs to be reset. Use the edges and corners of the card picker to hold the **watch power on/off key for about 8 seconds to reset the operation, and the watch will automatically restart after completion.

It can't be charged and can't be turned on.

Hello, it may be that the watch system is faulty and the watch system needs to be reset. Use the edges and corners of the card picker to hold the **watch power on/off key for about 8 seconds to reset the operation, and the watch will automatically restart after completion.

The little genius children's ** watch is with the function of a mobile phone, which is convenient for parents to communicate with their children in a timely manner; It has a simple screen and no mobile phone game features, so children will not be addicted to it; Little genius children** watch is updated quickly, just like mobile phones, many functions can be added every time you innovate.

However, it still can't be turned on. The last time I could charge it, it was turned off until I got up the next morning, and I couldn't turn it on.

You check whether the charging contacts are dirty, clean the charging contacts with a cotton swab, or take out the ** card in the watch and try to charge it again.

Hello dear, if the little genius watch is turned on but prompts to shut down, there may be the following problems:1Low battery:

It may be that the watch is running low on battery and is about to run out of power, causing a message prompting it to turn off. At this time, you can try to charge the watch, and then turn on the watch after it is fully charged to see if it is used normally. 2.

System failure: It may be that the watch system is malfunctioning, causing a message prompting the shutdown to appear. At this time, you can try to restart the watch, or perform a hardware reset.

If the same problem still occurs after resetting, you may need to contact after-sales service to solve it. 3.Software Exception:

It may be that there is an abnormality in one of the watch's software, causing a message prompting the shutdown to appear. At this time, you can try to clear the cache of the watch or uninstall and reinstall the relevant software. If the same problem persists after clearing the cache or reinstalling the software, you may need to contact after-sales to resolve the issue.

To sum up, if the little genius watch is turned on but prompts to shut down, you can first try charging, restarting, hardware reset, clearing cache or shouting to uninstall and reinstall the software to solve the problem. If the problem still exists, it is recommended to contact Qi Zheng after-sales service for processing.

Summary. Hello, the little genius watch is turned on but prompts to shut down for the following reasons:1

Eliminate the problem of low battery of the watch, when the power of the watch is lower than 5%, the watch will enter the low-power mode and cannot be operated; 2.It may be that the application is causing lag, you can try to press the crown button to return to the main page and operate again; 3.Still can't swipe the screen, you can force restart the watch, restart the way; Press and hold the power button, a prompt will appear to shut down, after restarting the page, continue to press and hold until the watch restarts; 4.

If it still doesn't work, you can try to restore the factory settings or apply for after-sales treatment.

Hello, the little genius watch is turned on but prompts to shut down for the following reasons:1Eliminate the problem of low battery of the watch, when the power of the watch is lower than 5%, the watch will enter the low-power mode and cannot be operated; 2.

It may be that the application is causing lag, you can try to press the crown button to return to the main page and operate again; 3.Still can't swipe the screen, you can force restart the watch, restart the way; Press and hold the power button, a prompt will appear to shut down, after restarting the page, continue to press and hold until the watch restarts; 4.If it still doesn't work, you can try to restore the factory settings or apply for after-sales treatment.

Little genius**The watch is very practical,Very convenient to use,The positioning in the mobile phone app is very accurate,The child's action status is also displayed,In addition to calling**answering**,There is also a function of rejecting calls from strangers,If you call**No one answers,The watch will automatically connect and report the location of the call。