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1. Noble professional ethics. An excellent store manager must have noble business ethics, good personal qualities, and a strong sense of responsibility.
2. Good personal reputation. The store manager can't speak as he likes, but must be decent, measured, and keep his promises. As the saying goes, "Words must be done, deeds must be fruitful". Only in this way can you have an influence on the staff around you, so as to win the trust and praise of the clerks.
3. Positive spirit of hard work. In the daily operation and management, the store manager should act in accordance with the objective law and use his professional knowledge and experience to do a good job in business management. When the pharmacy encounters difficulties, the store manager should play a role in leading the staff to work hard to make the pharmacy get out of the predicament as soon as possible.
4. High business skills. As the saying goes, "Iron must be hard before it strikes". The pharmacy manager must study hard and improve the business level, only with excellent business skills, the clerk can admire you and recognize you.
5. Always have a sense of crisis.
6. Have a sense of operator. When opening the door to welcome customers encounters all kinds of troubles, the store manager should consider the problem from the perspective of the operator, abandon the basic thinking, and take responsibility within the scope of his own ability, and pursue the advantages and avoid the disadvantages.
7. Be ahead of your time. Maintain a high degree of sensitivity to the sales information of the drug market, competitors and opponents, prepare early, and feedback the information to the headquarters for reference.
8. Have a sense of success. The store manager is the owner of a store, and he is faced with many problems every day, and it is easy to get frustrated, so it is important to maintain a good attitude.
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Hello dear, the management and operation of pharmacies are carried out from the following aspects: Pharmacy displayPharmacy shelf display is not only an art, but also a science. It is necessary not only to pursue aesthetics and attract customers' attention, but also to fully reflect the characteristics of the drug, so that customers can feel the rigor and monopoly of the pharmacy 1. Standardization and unity, giving customers a neat and rigorous impression; 2. Classified display, which is convenient for customers to quickly find drugs according to symptoms; 3. Correspondence with the goods to prevent customers from taking the wrong drugs and causing unnecessary disputes; 4. Vivid and flexible, enhance the hot sales of drugs, and drive the sales of health care drugs.
Hello dear kiss, I hope the answer can help you.
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Chain pharmacy operation and management models are common as follows:
1.Direct sales model: chain pharmacies are directly controlled and managed by the headquarters, which is responsible for core businesses such as operation strategy, brand promotion, and commodity procurement, and store employees implement the regulations and instructions of the headquarters.
2.Franchise model: the headquarters signs a franchise contract with the investor, and under the guidance of the headquarters, the investor independently operates one or more chain pharmacies, and manages it in accordance with the brand image, operation specifications, commodity procurement and other requirements of the headquarters.
3.Franchise model: similar to the franchise model, but different from the franchise model, franchise pays more attention to the inheritance of brand image and stall business model. Investors are required to operate Lushu in accordance with the detailed specifications of the head office to maintain consistency throughout the pharmacy chain.
4.**Mode: The headquarters will authorize its own brand and products to the first business, and the first business is responsible for sales and management. **Merchants have greater autonomy, but need to operate according to the requirements of the brand.
5.Franchise chain model: the franchise model is combined with the chain model, which not only directly controls and manages a part of the stores by the headquarters, but also opens the operation to other investors through the way of franchising.
This model allows for both the overall management of the headquarters and the flexibility of investors. Suspicious of the town.
The above are only the common chain pharmacy operation and management models, and different chain pharmacy brands and enterprises may adopt different models or adjust according to their own circumstances.
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Hello dear<>
The operation and management concept of Kaizhan chain pharmacy mainly includes the following aspects: 1Clear corporate mission and vision:
Chain pharmacies should clarify their corporate mission, that is, to provide customers with safe, efficient and convenient pharmaceutical services, and continue to innovate under the trend of supermarketization, informatization and personalization. At the same time, pharmacies also need to develop a long-term strategic plan and development vision to achieve steady and sustainable growth and development. 2.
Quality and service first: Chain pharmacies should pay attention to drug quality control and service level improvement, ensure the safety, effectiveness and legitimacy of the drugs sold, and provide warm and thoughtful services to meet the personalized needs of customers. 3.
Pay equal attention to efficiency and efficiency: Chain pharmacies need to focus on improving operational efficiency and management effectiveness while pursuing efficiency, and adopt advanced management technology and information systems to improve business processes and efficiency. 4.
Brand image and market share: Chain pharmacies need to focus on shaping their own brand image, improving their market competitiveness and brand awareness, and expanding their market share and influence. 5.
Talent and employee development: Chain pharmacies need to pay attention to the improvement of employee quality and ability, establish a good corporate culture and values, promote talent training and employee development, and lay the foundation for the long-term development of the enterprise. In short, the operation and management concept of chain pharmacies is customer-centric, quality and service-oriented, with benefits and efficiency as the means, while focusing on brand image and staff development.
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