For warranty issues related to parallel mobile phones, please ask for help

Parallel goods are machines that are sold in different places, for example, Hong Kong's parallel cargo planes are licensed goods in Hong Kong!

Licensed goods from the mainland have become parallel imports in Hong Kong!

Basically, there is nothing wrong with the quality, as long as you don't buy a refurbished machine.

The general parallel goods are a little··· I just entered the mainland, so it's cheaper, but there is no warranty. But now the mobile phone warranty is one year, I don't think it's much use! There will be fewer functions of the licensed cargo machine, such as GPRS, WiFi... These licensed freighters are generally not available!

So I suggest buying parallel goods, hehe...

The machine I'm using now is the European version of parallel imports.,Hehe··· Break a leg!

There is no warranty for parallel mobile phones, even if there is, it is a store warranty, and there is no original warranty, he is all smuggled goods, how to warrant? You'd better stick to him all the time, make trouble in their shop, talk to people when you see them, and don't believe him and won't change you.

It's a problem with the phone, he ignores you, you go to annoy him once a day, and then call a few friends to help you talk. Originally, there was no way to have a parallel cargo machine without warranty, and how to return the parallel mobile phone to the factory! The boss lied to you!!

It's said that it's a mobile phone problem.,Everyone should also think about whether the landlord didn't deliberately sit or press before you don't know?? It's good to let them fix it, no matter where he repairs, why bother making trouble every day, what if you are forced to hack you to death.

After the mobile phone enters the water, the merchant does not warrant, which is already an unspoken rule between manufacturers. The merchant cannot judge the environment in which the user's mobile phone is flooded, so naturally it cannot judge whether the water is within the regulations, and it cannot be guaranteed. In addition, each mobile phone may be dropped by the user in the process of daily use, and the waterproof function will be lost in the process, so when your mobile phone is flooded, the manufacturer cannot judge whether the mobile phone still has the waterproof function.

At the same time, if the phone gets into the water and the merchant warrants, there will be some bad users who deliberately destroy the phone in exchange for a new phone. <>

Each phone has its own warranty coverage, but it can be summarized as follows. First of all, the mobile phone repair can not exceed the warranty period, and in the warranty needs to provide three guarantees and invoices, can be sure that the mobile phone is within the validity period of the three guarantees can be excluded, the general mobile phone warranty period, can be found in the manual that comes with the mobile phone. Secondly, if the owner of the phone is damaged due to improper use, the merchant does not warrant it.

Man-made damage mainly includes water ingress into the mobile phone, man-made breakage, man-made printed circuit board burning, damage to accessories not caused by mobile phone materials and quality, damage caused by disassembling or repairing the mobile phone without authorization from the merchant, the network mark behind the mobile phone is torn off or cannot be seen clearly, the fan label of the mobile phone and its accessories is torn off, and the battery is artificially short-circuited. These man-made damages are not covered by the merchant's warranty, so users should be extra careful during the use of their phones to avoid financial losses to themselves. <>

For after-sales service, it is more about the cooperation between merchants and manufacturers to provide consumers. Only when a company is honest and trustworthy can it win the trust of the public and do better business. At the same time, consumers should also pay attention to integrity, if it is because of their own problems that cause damage to the phone, then they should be responsible for their own actions.

If both merchants and consumers could take responsibility for their actions, then there would be no disputes and there would not be so many problems.

According to the situation you described, it does not fall within the scope of the three guarantees of quality.

1. During the warranty period, it is only responsible for repairing all kinds of problems caused by the quality of the mobile phone itself. For example, the black screen, failure to boot normally, screen confusion caused by quality reasons, automatic restart, failure to input normally, system crash caused by software reasons, etc.

2. Reasons caused by improper operation or use, or man-made damage or force majeure in use, such as **, fire, flood, etc., are called force majeure.

3. The cause is not covered by the warranty. Of course, if you deal with it in time, such as pulling out the battery and putting the phone in a ventilated and dry place to dry, you can continue to use it, and you don't have to go to after-sales. If the mobile phone is short-circuited and burned out, it can only be repaired in the market, the market is cheap to repair, if the motherboard is broken after testing, I advise you to buy a new one, it is very expensive to replace the motherboard and the operation is unstable after repair.

4. Because mobile phones are electronic products. If the inside of the mobile phone is flooded, although the external water traces are wiped dry, there are impurities in the water, and the impurities will be adsorbed in the mobile phone motherboard and display components, and if they are not removed for a long time, they will be damaged by the components. If you blindly start the machine before cleaning and maintenance, it is easy to cause a short circuit in the components, causing unnecessary losses and dangers.

After the mobile phone enters the water, the merchant does not warrant it; The purchase time is too long, the warranty period is exceeded, there are some human errors that cause the mobile phone to be damaged, the degree of damage to the mobile phone is too serious, and it is not a regular place to buy these are not covered by the warranty.

The merchant does not guarantee the mobile phone after it enters the water, as long as the mobile phone is damaged by external forces or some uncontrollable factors, it is not warranted, and only the damage caused by the inside of the mobile phone or the mobile phone accessories will be warranted.

There is no warranty for the mobile phone to be put on the shelves after it gets into the water; Breaking the phone by yourself, damaging the phone by yourself, breaking the phone by yourself, and water into the phone are not covered by insurance.

Parallel goods means smuggling and tax evasion... Generally speaking, parallel goods can rarely be warranted, but there are exceptions, take Hong Kong water as an example, only Wu Zhengdug wants you to clear your hands to get the formal invoice of the Hong Kong mobile phone store, note, the cavity core must have the sales seal of the mobile phone store. . . Generally speaking, Zhenggang Water's mobile phone is already good...

Parallel goods are not fakes, just assembled goods, smuggled goods, and general parallel goods are not warranted.

Parallel goods are smuggled, and there is only a store warranty, and there is no national warranty.

Return! Shifting! Repair! The so-called shop three packs.

Parallel goods depend on the merchant, whether it is a Hong Kong bank or a real parallel import, the general Hong Kong bank can be guaranteed for one year by the store, and some parallel goods merchants can be guaranteed, so you can find a trustworthy merchant to buy parallel goods, and there is also after-sales.

I can tell you for sure that when you buy parallel goods, you must be prepared for no after-sales guarantee, but you can get a warranty from you who buy parallel goods, if you are familiar with it, otherwise you still need to pay more attention.

Parallel goods will definitely not enjoy such good treatment as licensed goods in China! He repairs it for you, but you have to pay for it! It's also troublesome! I've had a lot of issues like this!

Now parallel goods are pulled like licensed goods! There are many of them with the same warranty attitude as the licensed goods.

1. The so-called "three guarantees" of mobile phone parallel goods merchants are only repaired by themselves, while regular mobile phone maintenance should be repaired by professional maintenance personnel after the manufacturer's after-sales. When replacement parts are needed for repair, these parallel traders will also be unable to carry out repairs because they cannot provide spare parts. When consumers buy parallel mobile phones, when consumer disputes arise in the future, they cannot obtain legal support for their rights and interests in accordance with the content of the "Three Guarantees for Mobile Phone Regulations".

Therefore, when consumers buy mobile phones, they still have to go to qualified businesses to buy mobile phones distributed through formal channels.

2. Parallel imports are risky, and you need to be cautious when purchasing.

Parallel mobile phone after-sales service: existing problems and improvement plans.

With the popularity of electronic products, more and more consumers choose to buy relatively low-cost parallel mobile phones. However, there are also more and more questions, such as whether the after-sales service is in place. This article will analyze the current problems and improvement plans for the after-sales service of parallel mobile phones.

Problem 1: There is a lack of standardization and standardization for parallel mobile phone after-sales service.

Since there is no formal channel in the parallel mobile phone market, in most cases, purchases are made through cross-border e-commerce platforms or individuals**. This way of purchasing makes the after-sales service lack of standardization and specifications, and consumers often need to contact multiple parties when repairing mobile phones, spend a lot of time and energy, and there are certain situations that cannot be solved.

Improvement plan:1**Supervision, standardize the after-sales service of parallel mobile phones.

2.Parallel mobile phone merchants or cross-border e-commerce platforms should provide more comprehensive and clear after-sales service guarantees, including maintenance guarantees, after-sales services**, and maintenance outlets during the warranty period.

3.As a consumer, when buying a parallel mobile phone, you should choose a sales channel with a good reputation that can provide perfect protection.

Ask Douzhou Chong question 2: The after-sales of parallel mobile phones is high.

Compared with the repair cost of official channels, the after-sales price of parallel mobile phones is higher, and it is often necessary to pay higher maintenance costs, which makes it more difficult for consumers to protect their rights. Even after the end of the sale, consumers need to bear a lot of maintenance costs.

Improvement plan:1Businesses or cross-border e-commerce platforms can clearly inform consumers before shopping that the after-sales service will be higher, so that consumers can be prepared and avoid unnecessary costs after purchase.

2.**Merchants or cross-border e-commerce platforms can open independent after-sales service centers and obtain cooperative relations with mobile phone manufacturers to provide preferential maintenance services.

3.Consumers can choose more cost-effective after-sales maintenance services by comparing the ** of different maintenance channels in after-sales maintenance.

Conclusion. In general, the problem of after-sales service of parallel mobile phones is mainly caused by the lack of standardization specifications and the high cost of repair. We can solve these problems by improving brand licensing channels, supervision, and more comprehensive and clear after-sales service provided by merchants or cross-border e-commerce platforms.

At the same time, as a consumer, when buying parallel mobile phones, you should also choose a reputable business or platform to avoid unnecessary losses.