How Meituan users delete reviews, and how to delete Meituan s own reviews

First, open the Meituan app on your phone, then click on the lower right corner of the main page to enter my page, then click the "Review" button below the profile picture, select the comment you want to delete and click "Delete" in the lower right corner.

I have been engaged in the food delivery industry for several years, and today I will share my feelings with you about the bad reviews of Meituan Ele.me, hoping to help merchants in need and communicate and learn with you.

First of all, the reasons for a bad review are as follows:

1.Merchant's own problems.

2.Rider issues.

3.Customer Questions.

4.Malicious bad reviews.

Let's start with the first point; There are several types of problems that the merchant has in.

Leak chopsticks, drinks, dishes, etc.

I didn't pay attention to the customer's notes, put the dishes separately, or didn't give chili peppers or anything like that.

Hair or other small animals that should not be in the food.

I didn't pay attention to the customer's notes, such as asking for an extra pair of chopsticks, giving some paper towels, and putting more chili peppers.

Food raw material problems, for example, one day many customers report that the sausage stinks, then the merchant has to check it personally.

The above problems are actually very easy to solve, contact customers in a timely manner, have a sincere attitude, make different analyses for different problems, and then give corresponding red envelope compensation, generally 80% of customers can delete such bad reviews.

The second point; Rider issues.

Overtime delivery. Bad attitude when delivering food, arguing with customers.

The food was ruined by the rider, especially the soup.

Many merchants have complained to me about the above problems, what does the rider problem have to do with me? In fact, I can also understand the merchant and fight for the merchant. But if there is a problem, we have to go out to solve it, whether it is the reason of the merchant or the rider, after all, the bad reviews are given to the store, and it really affects the store rating and sales.

For this kind of problem, communication is the most important, pay attention to ways and methods, and be detailed to the time grasp of the first hit and the analysis of the content of customer evaluation.

The third point; Customer Questions.

Customers: Here we only talk about subjective factors, not those vexatious customers who rarely exist objectively. To be honest, the so-called difficult to reconcile, and it is not easy for businesses, and this kind of problem is mainly reflected in the fact that the portion is small, not spicy enough, and the taste does not meet the requirements. Just kidding here, the spicy dishes in Guangdong and the spicy dishes in Hunan are the difference between heaven and earth, and it is also difficult for businesses.

In response to this problem, communication, communication is the best way to enhance feelings between people, good communication, bad reviews are gone, he can still be a repeat customer of the store in the future.

Fourth, Malicious bad reviews.

I believe that most bosses have encountered this kind of thing, and I feel very uncomfortable. In this case, we have to learn to collect evidence, take screenshots of chat messages, record recordings, collect evidence and report it to the platform.

Life is not easy, and it is even more difficult to be a takeaway boss, I hope my sharing can help merchants solve problems.

Bad reviews appear, we, as the owners of takeaway shops, will be encouraged if we have to change them, and how to deal with every bad review is the key to our takeaway. Otherwise, how can a store with a lower rating have sales.

The steps are as follows:1. Find the Meituan takeaway app on your phone and tap to open it.

2. After opening, find the My option in the lower right corner and click to enter.

3. Find my evaluation option in My Interface and click to enter.

4. In the My Reviews interface, find the review you want to delete and click the delete option.

5. Click the OK option in the redirected interface to delete the review.

You can choose to delete the content of your own review in Meituan.

2. Then in the page that opens, click on My Reviews, as shown in the image below.

3. Then select the evaluation and click the [three dots] on the right, as shown in the figure below.

4. Finally, in the pop-up window, click [Delete Evaluation], as shown in the figure below, and you're done.

After logging inClick on My Reviews on the Meituan homepage, and click Reviewed below. Select a review to delete it, detailed steps:

1. First, open the homepage of Meituan.com and click Login Now on the right side.

2. Enter your Meituan account and password, and select Login.

3. After logging in, go to the homepage of Meituan - My Evaluation.

4. Click on My Reviews to enter, and click Reviewed below.

5. Select a review to delete after clicking on it.

6. Click OK, so that the review will be deleted.

1.Open Meituan and log in to your account.

2.Choose my Meituan here.

3.I select Reviewed in My Reviews.

4.Here appear that you have already commented on the order, select Delete.

5.Decide to delete the review.

Summary. If your review on Meituan is deleted, you can re-evaluate it. Follow these steps:

Click on "All Orders" to find the order you want to re-evaluate.

If your review on Meituan is deleted, you can re-rate it. Follow these steps:1

You've done a great job! Can you elaborate on that?

If your review on Meituan is deleted, you can re-evaluate it. Follow these steps:1

3.Click on the order to enter the details page, and scroll down the page to find the "Hu Rent Evaluation" button. 4.

Click the "Review" button to enter the review page, fill in the review content again and submit. Please note that Meituan has certain rules and standards for reviews, and if the content of your review violates the rules, it may be removed. Therefore, when re-evaluation, please pay attention to abide by Meituan's evaluation regulations to avoid being deleted and closed again.

Hello dear! We're happy to answer for you! In general, Meituan's reviews cannot be deleted directly, because these reviews are feedback from other users about you or your merchant's services.

If you believe that a review is inappropriate or misinformation, you can appeal to Meituan customer service. Meituan customer service will review your appeal and take appropriate measures if necessary, such as investigating the review, blindly editing or deleting it, etc. It should be noted that Meituan will only consider removing the review if it involves issues such as illegality, infringement or fraud.

Therefore, if you want to delete a review, it is best to provide relevant evidence and facts so that Meituan customer service can better understand your situation.

1. Summary 1: Meituan.com, find "My Meituan" at the top, then find "My Evaluation", and click. 2：

After selecting "Reviewed", we can find the review we want to edit, and then we click "Edit". 3: Re-check the tags, add and delete**, and click "Post Comment" after the modification is completed.

2. There is no way. The reviews in Meituan cannot be restored after they are deleted, this is the system setting, but the reviews can be modified. Once a review is deleted, it cannot be re-published or retrieved.

3. Meituan reviews cannot be re-evaluated if they are deleted. The content accidentally deleted by Meituan reviews cannot be retrieved, and the review cannot be republished, so don't delete your comments casually. However, it is possible to modify the review.

4. Model: iPhone13&&&HUAWEIP50 System Version: iOS11&&HarmonyOS0 Software Version:

Meituan 1203 In Meituan My Page, click to be evaluated. From the Pending Reviews page, click My Reviews. In my review page, click on the review to cheat Zheng Ke.

5. No, you can't. Reviews in Meituan cannot be restored after deletion, this is set by the system, but the reviews can be modified; Open Meituan.com, find my Meituan, and click on my review; Find the review you want to edit and click Edit; Re-check the tags, add and delete**, and click Post Comment after the modification is completed.

6. The method of Meituan's additional comments is as follows: there is a "Review" option in Meituan's "My"; After clicking on it, there is a "follow-up" option below the order, which can track down recent orders; It can only be tracked once, and orders from a long time ago cannot be tracked down. Meituan was established on March 4, 2010.