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A qualified merchandiser needs to possess the following qualifications:
1. Analytical ability. Analyze the characteristics of customers and the composition of products to facilitate the development of customers.
2. Ability. It can meet the needs of customers, the production capacity of enterprises and the situation of materials, and facilitate the arrangement of orders, production and delivery.
3. Expression ability. Good at communicating with customers in words and language.
4. Professional knowledge. Be familiar with the products you are copying. Understand the characteristics of raw materials, ** and ingredients of the product. Know the features, style, quality of the product. It is convenient to communicate with customers and production personnel.
5. Ability to work with people. Mingle with the personnel of each department to make them consciously fulfill customer orders.
6. Ability to deal with interpersonal relationships. Handle the relationship with customers, superiors, colleagues, and personnel from other units. Use them to accomplish what you want to do.
7. Legal knowledge. Understand contract law, negotiable instrument law, economic law and other legal knowledge related to merchandising work. Know the law, abide by the law, understand the law, and use the law.
8. Negotiation skills. Eloquence, skill.
9. Management and sales ability. Outside salesman. Specialist in internal management.
10. Logistics knowledge. Learn about transportation, loading and unloading, storage, distribution, customs clearance, etc.
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As a merchandiser, when the company determines to send the production task of this quarter to the manufacturer he is with, he must fully prepare and understand the order information (customer order, production process, final confirmation sample, surface and auxiliary material sample card, confirmation opinion or correction information, and customer samples can be brought under special circumstances), and confirm whether the production process details are unified among all the information mastered.
1. Detailed. Matters that are not clear are reflected in detail to the technical department and the business department for timely confirmation. We must ensure that all requirements and documents between the company and our suppliers are clear and consistent. And track the actual arrival of the company's original auxiliary materials at the warehouse of the outsourcing factory, track the unfinished section number, quantity and quality in the previous quarter in a timely manner, and require the outsourcing factory to send the unfinished section number to the company's warehouse according to the company's regulations.
Communicate and deal with problems in a timely manner, because the words and deeds and attitudes of the merchandisers represent the company, so in the process of dealing with the corresponding business with the various departments of the outsourcing factory, it is necessary to grasp the basic principles, pay attention to the appropriate words and deeds, and have an attitude that is neither humble nor arrogant. It is strictly forbidden to use any subjective or objective reason to excessively aggressive words and deeds towards the customer (or the merchandiser of the customer's company) to avoid counterproductivity. In the process of handling business, you can not arbitrarily exceed your authority to express your position, and if you have any problems, please ask the company for a decision in time.
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What does a merchandiser do?
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1**Formulas and Techniques:
1).Carefully observe the customer's strength and customer printing samples.
2).Carefully measure sample specifications and paper and various post-presses. Prepress process.
3).Use the calculator to calculate costs and profitability in detail.
4).**Use pun intended, the price is not high (refers to not higher than the customer's psychological price) and the price is not low (refers to the price lower than the peer).
5).Bargaining refers to the rationale for negotiating an offer with a client.
Such as: the size of the paper, the good or bad of the paper, the domestic and imported film, the printing quality, the delivery time, what machine to choose for printing, etc. Good conditions for the other party to accept what you want**.
6).Demeanor: Sophisticated. Generous. Honest. Be responsible.
7).Language: Be polite. Speak of civilization. Laugh before you talk. Neither humble nor arrogant.
2 Proofreading and Delivery Tips:
1).The proofreading makes the other party pay attention to the text and pay attention to the text. Specifications, color swatches. delivery time, etc. and let the customer approve. Sign.
2).Distract customers from delivery (product deficiencies) to optimize the introduction, introduce the customer's concerns, and let the customer be satisfied.
3. Tips for collecting deposits and payments:
1).Explain the reason for the deposit to the client:
a.Drafting. Proofing. Investment costs.
b.Let customers have sincerity.
c.Refuse to have deceptive expressions, so that customers understand the inevitability of the deposit.
2).After the acceptance of the goods, be sure to let the customer sign the order (delivery note), and then provide the customer with the receipt voucher (receipt). Invoices), which allows the customer to fulfill the agreement or contract payment method.
Talk more about our difficulties and less about whether the other party is not, so that customers don't pay a bit of a sense of reason.
If you can't pay for other reasons, let the other party leader sign the payment and indicate the next payment time.
4.How to deal with faults and quality problems:
1).The other party's fault shall be resolved peacefully according to the actual amount and the customer's attitude, and the other party shall bear the paper payment, printing costs, and other expenses as much as possible, until the two parties reach a consensus through negotiation.
2).Our fault is to make the other party accept it for the purpose of forcing it to reduce the price, give it away, and reprint it next time.
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You tell me what a merchandiser is, and I'll tell you what it means to be qualified.
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Hello dear and happy to serve you! Merchandiser advantage: It is advantageous to reduce a lot of things for the salesman and help the salesman better coordinate the relationship between the company and the customer.
Disadvantages: The disadvantage is that the merchandiser is not a technical person, there is not much room for development, and there is also a certain amount of leniency requirements for age. The merchandiser is generally only responsible for the operation after the customer places an order, and the salesman is generally responsible for the return of ** friends before the order is placed.
I hope mine can help you, and I wish you a happy life! Kiss
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1.Calm and easy: a new merchandiser must have a good psychological quality to accept being deceived! Because many small dyeing factories will have a trick to play tricks for new copying! At this time, you have to have a good psychology to bear!
2.Don't forget: know your own embryo situation as if in charge! In the pre-processing treatment, there are several cars of their own greige cloth to understand, and when processing, understand the progress of the greige cloth!
3.Yin and Yang Eyes: This is a long live for the single-level that is optimistic about the color and light during the production of proofing, and the requirements are not high!
4.Ma step stalking: In the finished product, some bad factories will play short catties and less than two when rolling! I want to draw a few bags after the finished product and I am in the yard once, plus or minus 20 cm is normal!
5.Count: Calculate the pass rate of the cloth rate!
Qualified rate: finished product embryo.
Cloth rate: finished product + secondary cloth embryo.
6. Don't believe the rhetoric of bad craftsmen! For example, if the color is light, if it is fine, they usually use a small brush to brush it, and the color will be dark! But the style is different! Be careful!
7. When the finished product is rolled, look at whether the yardstick used by the cloth machine is 100 or 99, otherwise you can't say it as soon as it leaves the factory! Don't look at one less 1cm!Looking at it at 1000 meters, this is 10 meters to be eaten! Don't cry!
8. Give yourself a clear delivery idea! Don't put the list that is not in a hurry first! Pull down the urgent list!
9. Be optimistic about the pre-treatment! In this way, you will understand the quality of the greige cloth, and you will understand how to remedy the next process! It's like once I encountered a bad grey cloth, and it turned out to be a bad grey cloth with a lack of warp in the weft!
It's really cheap and not good! Let's change the grey cloth quickly! Depressed!
There are also common problems such as heartbeat, missing cuts, and holes, everyone should be careful, if you want to come out smoothly, as long as you find such problems one by one, you have to practice on the road in the future!
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Hello, I'm glad to be able to answer your question, how to become a qualified merchandiser 1, merchandiser to do a good job as a salesman: the job of a merchandiser is not only to passively accept orders, but to take the initiative to develop business, to implement sales follow-up to prospective customers, to achieve orders as the goal, that is, to carry out business copying.
2. Merchandisers should do a good job as business assistants: Merchandisers also play the role of assistant to the business manager in many cases, and they assist the business manager in receiving, managing, and following up customers.
3. The merchandiser should do a good job as a coordinator: the merchandiser should track the delivery of the products ordered by the customer, that is, the production tracking. The main points of tracking are production progress, customs declaration of goods, shipment, etc.
Therefore, in a small business, merchandisers wear many hats, being both an internal clerk, a production planner, a material controller, and possibly a buyer. In large enterprises, on behalf of the business department of the enterprise, it urges the manufacturing department to ask for goods and track the shipment. I hope my answer will be helpful to you.
Whether you are satisfied with the evaluation and thank you
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