How to find the order number corresponding to a negative Amazon review

1.Log in to the Scoot Seller Assistant - Collect Buyer ID page.

3.After the plug-in is installed, open the store background where you need to collect the buyer's ID, enter the store management background, and click "Messages" in the upper right corner to enter the buyer message management page.

4.Click on the Scoot plugin to open the plugin, ready to crawl and collect the buyer's ID <>

5.Enter the Scoot Seller Assistant - get the plugin authorization code, copy the authorization code into the picture above, and you can start scraping the buyer ID

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Answer for you: 1. Collect the reviewer ID (the method is the same as before), enter the reviewer's profile page through the name of the bad review, copy the ** link to find the buyer ID through the avatar link address

2. Send an email to the user who placed an order. Get the buyer for every order

ID, this method is currently a relatively new way to find the ID of a bad review, and it can be relaxed by authorizing third-party tools (most of the tools that can currently conduct feedback and reviews) through Amazon API, which can help sellers find the buyer's ID.

3. Match the buyer's ID through the Seller Panel. After the email is sent, check the message in the message center of the Seller Panel, where the buyer's ID is located. View the source by right-clicking on the reivewer by using the negative reviews found in the first step

id, match with the buyer ID in the source**, get the buyer's email - find the corresponding order ID.

Step 1. Find the buyerID corresponding to the review, click the name of the person in the review to link to the profile page, right-click the avatar, and copy the ** address.

As shown in the following figure, the buyerID is: apumy3rj4q7sa step 2. Open "All Message" in Amazon Seller Central

Right-click to view the HTML source code, or you can press F12 to display the HTML source in the same window**, search for the BuyerID found in step 1 (this article is APUMY3RJ4Q7SA), Ctrl + F, if you can find it, it means that the match is successful.

Step 4. Find it with software.

If there are many orders, you can use the Scoot software to find them, and the efficiency will be greatly improved.

After logging in to Scoot, import or load all ASINs, and click "Find Review" to display the order number.

It is recommended to use the review client for searching, which is faster and more accurate.

Select the review star and time period to be searched, and click Load ASIN to start the review.

After the search starts, the current search progress will be displayed, and the search will be completed when the progress bar reaches 100%.

Step1: Log in to Scoot and click on the Review query function at the bottom of the CRM assistant

Step2: Find the bad reviews you need to find in the reviews list and copy the link.

Step 3: When you see the review page, copy the link address of the review page.

After finding the real email address of the buyer with a bad review, you can write an email to communicate with the buyer to delete the bad review, but when writing an email with a bad Amazon review, you should pay attention to:

1) First of all, in the email, first indicate that the buyer is willing to take the time to leave a review and thank you, whether it is a good or bad review, it is the benchmark for us to improve the product and improve the service;

2) Then, indicate the apologies and ways to improve the bad review, such as: exchange, refund, etc.;

3) Secondly, show the professionalism and sincerity of the customer service, let the other party understand that their opinions are valued, and give the customer a sense of respect.

In addition, because you use Scoot to get the real email address of the buyer with bad reviews, not the email address on the site. In other words, using this email address to contact buyers is not directly supervised by Amazon, and the content of the email can relatively directly express the willingness to request the deletion of the review. However, whether the email can achieve the effect of removing bad reviews depends on the communication ability of the operator.

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Step 2: Find out the customer ID and go to the Amazon background to manage orders and use the ASIN code to search for all orders in the corresponding time period, we see that the evaluation date is May 1, and we will find the order page before May 1. "How to deal with Amazon bad reviews".

Step 3: Feel free to right-click on the blank space, click Check, and then Ctrl+F to display the search box, and then enter the customer ID we found into the search box, and the string of numbers after the order-id above the buyer ID is this bad review order.

This can be done through third-party software or third-party service providers.

About the method of dealing with bad reviews: click on the name of the reviewer, there is a code on the link after entering, copy it, and then according to the time frame announced by the bad review, find the order of the SKU during that period of time in the order, click on the buyer's name, paste the fake code into the message, and compare it with the code on the link on the page, if it is the same, it is a bad review written by the buyer. "How to Prevent Malicious Bad Reviews".

Step 1: Step 3: Drag to the bottom of all orders, you can select a page to query 100 ordersStep 4: Right-click to select.

There are many ways to deal with bad reviews, but the key is how to deal with them properly.

Now you can only use software to find bad reviews, and other methods of manually finding bad reviews have been filled by Amazon for this loophole.

However, to use this software, you need to contact the customer by email, and you have contacted your buyer in the Buyer-Seller Messgae Center, so that you can match the bad review. You don't have to worry, AMZFINDER also has an automatic email function, as long as you fill in the email template, you can automatically send emails, and it's free.

There are two main ways Amazon can find bad review buyers

One way is to find the buyer's email address by finding the software and plug-ins for bad reviews, matching the order ID, but after all, the email address is subject to Amazon's official supervision, and the content of the message cannot be too straightforward and cannot lure buyers to delete the bad reviews, and the possibility of removing the bad reviews is very low.

2.The second type: In fact, many seller friends have been using this method recently!

It is to obtain the real information of the buyer through the reviewer query function of the NokScok seller assistant, including the real email address of the bad review, the buyer**, the order number, etc.; After obtaining the buyer's information, actively contact and negotiate with the buyer, and the negative review can be removed to a large extent.

I believe that most Amazon sellers have experienced such an experience: the buyer left you a bad review, but the name of the negative review is "Amazon Customer" or "Paul S.".It is very rare for a buyer to leave a review name that is the same as the real name, so it is difficult for us to copy the buyer's name in the background, and then use the CTRL+F shortcut key on the "Manage Orders" page in the background to paste the buyer's name for positioning and querying the buyer's order.

In addition, when we click on the buyer's profile page, we can rarely see their email, and it has become very difficult to contact the buyer.

The following methods will help you solve this problem once and for all.

Our goal is to find the buyer's order number, and with the order number, you can contact the buyer, or directly**. Prepare beforehand:

1. The SKU (or ASIN) that has been left with a negative review;

2. Buyer's profile ID;

3. Google Chrome (Firefox is not available after triing, you can try other browsers such as 360, as long as there is a "review element", you can try it).

The first method is the comparison of buyer IDs.

1.Click on the name of the reviewer, and the link after entering has a code on it.

2.Copy it, and according to the time frame of the negative review, find the order of the SKU in that time period in the management order.

3.Click on the buyer's name and paste the copied code into the message.

4.Compare with the coding on the link on this page. If the code is the same, then it is a bad review written by the buyer.

The second way is to use the FinkBird Seller Assistant review management feature.

Feedback management, bad reviews are clear at a glance, and there are email templates for removing bad reviews for reference, which is relatively efficient and convenient!

Amway's [Libra] newly launched [Amazon Review Assistant], a tool for finding bad reviews!!

**It is opened with Google Chrome**, as shown in the figure below, add [Amazon Review Assistant] to Chrome.

After the addition is successful, check the upper right corner of the browser for more prompts to add successfully.

Enter the site and ASIN to view the negative reviews.

Enter the Amazon backend, you can view the order ID, etc.

You can log in to the specific operation steps.

For other functions of Libra, please log on to the official website of Libra to understand.

Just tried the method mentioned above and it doesn't seem to work, but we've always been using SellingExpress to automatically find matches.

The review client automatically searches, and you can find it as you want, sitting, lying down, and lying down.