How to do the civilized duty of the security guard, the four firsts of the security guard on duty

Hello, who are you looking for? "or"Sir, how can I help you? ""Would you please show your ID? "、"I'm sorry, but this is a security system, so please cooperate. "Norms for the civilized service of security guards.

Security guard service terminology is standardized.

1. Service terms for the staff on duty at the gate post.

1 To the visitor:

Would you please show your ID? "、"I'm sorry, but this is a security system, so please cooperate. "

2 When the walkie-talkie is unanswered, say to the visitor:

3 When the visitor leaves, he should say:

Thank you for your cooperation and welcome to come back next time. "

Good bye. "2. Service terms for depot controllers.

1 Say to the wrong driver:

Sorry, there are regulations in the parking lot of this community, please drive in the prescribed direction, thank you for your cooperation. "

2 For parking violators, it should be said:

Sorry, parking is prohibited at the fire exit, please park your car in the parking lot, thank you for your cooperation. "

3 Say to the depot staff:

Hello, in order to ensure your safety, please do not play in the parking lot. "

4 For vehicles that cannot be parked in the parking lot, they should say:

Hello, your vehicle is leaking oil, our parking lot can't serve you, please take measures immediately or park somewhere else, okay? "

Summary. First, improve the image and service awareness of security security security is the window of the enterprise, is one of the endorsements of the corporate image, under normal circumstances, customers will judge the management level of the enterprise from the image of the security. Therefore, it is particularly important to strengthen the training and guidance of security guards and enhance their public image.

1. Check the grooming of the security team members before the post, guide and correct the team members who do not meet the requirements of the post, reiterate the requirements of polite hospitality and civilized language, and regularly organize security services for service concept training, the training content mainly includes the initiative, enthusiasm, polite language, body language, service requirements, combined with the content of the center's "5C" quality management, strengthen the service awareness of the team members, and let the team members understand the necessity of security work, and the security service can increase tangible wealth. The importance of creating intangible value.

First, improve the image and service awareness of security security security is the window of the enterprise, is one of the endorsements of the corporate image, under normal circumstances, customers will judge the management level of the enterprise from the image of the security. Therefore, it is particularly important to strengthen the training and guidance of security guards and enhance their public image. 1. Check the security team members before the job, guide and correct the team members who do not meet the requirements of the post, reiterate the requirements of polite hospitality and civilized language, and regularly organize security services to conduct service concept training, the training content mainly includes the service of the silver chain initiative, enthusiasm, polite language, body language, service requirements and, combined with the content of the center's "5C" quality management, strengthen the service awareness of the team members, and let the team members understand the necessity of security work, and security services can increase tangible wealth. The importance of creating intangible value.

2. Through daily post inspections, find out the incorrect behaviors of the team members in time, correct and guide them in time, improve the quality of the team members' service and morning service, and improve the security service. 3. Frequently compare with the security services of benchmark hotels, find their own shortcomings and gaps, adjust and make up for them in time, and make better security services. 2. Strengthen safety and improve business quality Without the foundation of safety and failure, there will be no development of enterprise slag pants, so as a security guard, safety work is very important.

Improving the knowledge and professional level of security guards, as well as the ability to respond to emergencies and the ability to deal with emergencies are the prerequisites for ensuring safety.

1. According to different positions, formulate different job responsibilities, clarify the job requirements and processes, and make the operation specifications and disposal standards of the source leakage in the work. 2. Organize business training for personnel in various positions, conduct targeted training for personnel in key positions (such as personnel in the central control room and patrol posts), and adopt the method of "going out and inviting in" to make each team member competent for the post. 3.

Implement the assessment system of business skills, and conduct written and practical assessments on the security of each position on a regular or irregular basis according to the standard job responsibilities.

Wishing you a happy <>

Summary. The four firsts are:

1. Safety work first in security work.

2. Personal safety first in security work.

3. The dress code for security work is the first.

4. Security work is the first in Chinese.

The four firsts of security guards on duty.

Dear, I'm glad to answer for you, I'm inquiring about the four firsts, please wait.

The four firsts are: 1. Bu infiltration security quietly which work in the work of the security code security work first. 2. Personal safety first in security work. 3. The dress code for security work is the first. 4. Security work is the first in Chinese.

Dear, the above is mine, I wish you a happy life.

Security attendance management regulations. Blind posture 1 First, the attendance work is carried out in the service post team, and the person in charge of the service post Wang code serves as the attendance clerk and is fully responsible for the attendance work of the post. Second, the work of the service post is the work of the grinding and rest time, the service shift, the form of the shift, etc., all planned by the company.

3. Leave request: The procedures for taking leave and asking for leave shall be subject to the provisions of the company's "Leave Management System".

Security, community security to patrol to ensure the safety of the community. There are upright factory security guards and there are inspections.

Article 1: In order to make the security guards have a basis for duty and have rules to follow, this specification is formulated.

Article 2: The security guard is on duty to perform duties on behalf of the company and strictly implement it according to the specifications.

Article 3: The security guards shall be managed semi-militarized and perform their tasks 24 hours a day.

The execution process of the case is to revolve around the community, turn around twice, and sign in at each place.

Of course, to love, the baton in your hand.

1.Duty program. When receiving the customer's request to guard a specific target, the team leader should lead the backbone forces such as the team leader to conduct on-the-spot investigation of the protection target, and write written materials on the geographical scope, terrain, address bordering, characteristics of the protection target, the customer's existing security system, the purpose and requirements to be achieved through the protection requirements, the measures to be taken, the security forces to be put into place, emergency response, and the problems that should be paid attention to in duty, etc., which is a kind of article-style plan.

If the plan is relatively simple and the full text is not long, you can write the "introduction" without writing the "introduction" and write what you want to say in one go. (3) After writing the introduction, write the text in two blank spaces. Write out the security objectives, geographical characteristics, security requirements, favorable conditions and unfavorable factors for duty, measures to be taken, possible problems, emergency measures, investment forces, duty time, and problems to be paid attention to in duty.