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Hello. We apologize for the inconvenience.
If some software cannot be installed on your device, please perform the following steps:
1. Check whether the installed software is too large and the remaining free space of the device is not enough to install the software, you can go to System Settings - Storage - Built-in memory card to check the remaining capacity of storage space (System Settings - Storage - Default Storage - Built-in memory card);
3. If the above two checks are still unable to be installed, it is generally caused by the software is not compatible with your device.
If all the software cannot be installed on your device, please perform the following steps:
2. Go to System Settings - Storage to check whether the storage space of the phone is insufficient, if it is insufficient, you need to uninstall the old app to free up space;
3. If it is not caused by insufficient storage space, it is recommended to restart the phone to try to rule out whether it is caused by a temporary system abnormality;
5. If the above suggestions are invalid, it is recommended to back up the data for factory reset operation (Main Menu - System Settings - Backup and Reset - Factory Reset - Reset Phone);
If the problem persists after resetting the factory settings, you need to go to the Lenovo repair site for testing and repair.
You can access:
Find the nearest site. The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.
You are welcome to contact us or visit Lenovo at any time
Consult to find out.
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Hello dear users:
We apologize for the impact on your use. If the internal storage space of the system is insufficient, please try the following solutions:
1. Enter the menu: System Settings - Application - All click on the program installed on the built-in storage space, and select Move to (built-in external) memory card, if the operation is more complicated, it is recommended that you can also consider using the Wandoupod software on the computer to move the program according to the software menu operation;
2. It is recommended that you can back up some personal information (SMS, MMS, email, etc.) to the network or PC, and then delete it to free up space;
3. Uninstall the software that is not commonly used on the built-in storage space, and the uninstallation operation is as follows:
a.You can directly enter the main menu program list of your phone, press and hold the relevant software icon, and click to uninstall it;
b.You can go to the phone's "System Settings - Applications - All" and click on the corresponding software and select "Uninstall".
4. After the mobile phone runs too many programs (Internet games, chats) and other applications, each application will cause a lot of caches, resulting in memory space being occupied, it is recommended that you can clear the data and cache of the application (Settings - Application - click on the application - clear data and cache) (ps: the data includes the records of some applications, after deletion, the records are cleared, so it is recommended that you clear the data that you do not need and do not need to back up).
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The solution to the insufficient memory of the mobile phone is as follows:
1. If the mobile phone has insufficient running memory, you can try to adjust and improve it in the following ways:
1. Clean up system cache and garbage regularly;
2. Uninstall infrequently used software programs;
3. Exit directly after the application is finished to avoid hanging up in the background.
2. If the internal storage space of the mobile phone system is insufficient, try the following solutions to adjust:
1. Go to the menu: System Settings - Application - All Click on the program installed on the built-in storage space, and select Move to (built-in external) memory card;
2. You can back up some personal information (SMS, MMS, email, etc.) to the network or PC, and then delete it to free up space;
3. Uninstall the software that is not commonly used on the built-in storage space.
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Hello, sorry for the inconvenience.
a. All software cannot be installed normally
3. It is recommended that you try to change the network environment, you can change to a more stable WiFi environment, or use the PC computer (Ledian** installation package is copied to the fuselage to try to install, in order to rule out the incomplete software package data;
4. If the above operations cannot be improved, please back up the fuselage data and try to restore the factory settings;
5. If the problem still cannot be effectively solved and affects your daily use, we recommend that you take the time to go to a nearby Lenovo authorized maintenance station for specific testing and treatment.
The address of the repair station.
2. It is recommended that you can use other software of the same type;
3. You can try to contact the third-party software customer service or developer through the help information of the software or the official website of the software to consult and feedback problems.
You are welcome to contact us or visit Lenovo at any time
Consult to find out.
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Hello,After using the smart machine for a period of time,A lot of software (such as Weibo、QQ, etc.) will generate a large number of caches,**Text will be placed in the SD card and fuselage memory,After a long time,There may be hundreds of M。 At the same time, you may usually have a lot of applications, these are the factors that will cause your phone to run slow and the storage space is smaller, it is recommended that you install the application into your SD card, and at the same time, the phone management software optimizes the phone in time and cleans up the phone's junk memory.
Hello, according to your situation, it is recommended that you bring the purchase invoice and your valid documents to the nearest Lenovo mobile phone customer service center, and an engineer will help you solve it; Provide you with a link to Lenovo mobile phone service outlets.
We apologize for the inconvenience.
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Dear users, hello!
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Sorry for the inconvenience!
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Hello. We apologize for the inconvenience.
3. It is recommended that you try after clearing your phone's storage space. >>>More