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Does HR need strong communication and coordination skills? How to improve the ability of communication and coordination?
1.Strong communication and coordination skills are required. Learn to communicate clearly.
It's always better to be concise than confusing. Time is a commodity that is more precious than any other time in today's market. It's crucial to get to the point and focus on the main points, as well as to expect others to do the same.
If you don't understand the value of brevity and clarity, then you may never get a chance to get to a more granular level because people will ignore you far before you have detailed the explanation. Your goal is to remove the superfluous and make your words valuable.
2.Without effective communication between superiors and subordinates, we can't calculate the metrics that can be achieved with a single hop. Without interpersonal communication, there can be no timely and effective feedback, support and resolution of progress and problems in the implementation of the plan. in performance appraisals.
In the process, if there is no interpersonal communication, it is impossible to obtain complete and objective information and data, and it is impossible to evaluate and score the assessment objects. In the process of performance analysis and feedback, without interpersonal communication, we cannot do what is good and bad, and we cannot come up with targeted performance improvement plans. Interpersonal communication is linked to performance management.
The important and decisive link of each link is also an important lubricant and promoter for the enterprise to achieve its performance goals.
3.Communicate with a lot of people. If you want to improve your communication skills.
You have to practice, otherwise, no amount of communication skills will be on paper. You can sit down with your family and friends, talk about your daily life, and communicate frequently, and your language skills will naturally improve. Sincere.
Sincerity in communication is also extremely important. Let others realize this sincerity, so that we can communicate better, cooperate better, and cooperate better with each other. We should tolerate the mistakes and shortcomings of others.
Only generosity can erase some flaws from communication and better cooperate in various things.
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As an HR speaker, you definitely need a strong communication ability, because the human resources department is a very important department in the company, not only to the leadership, but also to the customer, but also to the employee. So if you want to practice some of your communication skills, you can participate in more training training, such as this kind of speaking ability in some public places.
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Of course, the most important thing in personnel is to have strong communication and coordination skills, not only to explain the pros and cons of the company to the recruiter, but also to make the interviewer willing to choose our company, so as to attract more outstanding talents for the company. and socks.
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It's true that the hitchhiker needs this ability, first of all, because he should know who is suitable for what and what things he should do. It's still important to communicate with people more.
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Communication has become one of the essential skills of HR and managers, Konosuke Matsushita once said: "Business management was communication in the past, communication is now, and communication will be communication in the future." "What are the HR communication skills?
1. Speak up.
Especially if you are honest about your inner feelings, feelings, pain, thoughts, and expectations, but definitely not criticize, blame, complain, or attack.
2. Don't criticize, don't blame, don't complain, don't attack, don't preach.
Criticism, blame, complaining, and accompanying attacks are all executioners of communication that will only make things worse.
3. Respect each other.
If the other party does not respect you, you must also ask for the other party's respect, otherwise it will be difficult to communicate.
Fourth, never speak ill of others.
Evil words hurt people, which is the so-called "disaster comes from the mouth" shouter.
5. Don't say things you shouldn't say.
If you say something that shouldn't be said, it often costs a lot to make up for it, and it is the so-called "once you say it, it's hard to chase the horse", "the disease comes from the mouth, and the disaster comes from the mouth" and may even cause irreparable lifelong regrets! Therefore, communication cannot be unspoken, but if you don't speak at all, sometimes it will become worse later.
1.Praise the behavior and not a messy potato person.
For example, if the person is a chef, don't say: You're a great chef. He knew in his heart that there were more chefs than him. But if you tell him that you'll be eating at his restaurant half the week, that's a very clever compliment.
2.Praise through a third party.
If the other person hears your compliment indirectly, it is more of a surprise than if you told me directly. On the contrary, if you are criticizing the other party, do not tell the person through a third party to avoid adding fuel to the fire.
3.Be polite and just right.
Kind words are meant to show your respect and gratitude, so do it in moderation. Somebody has done a little thing for you, you just have to say thank you. I'm sorry for the trouble with this.
As for the lack of knowledge, please give me a lot of advice. This kind of polite words that lack emotion can be avoided.
4.In the face of compliments, just say thank you.
When the average person is complimented, most of them will be fine! Or with a smile on your face. Instead of that, be open and say thank you directly.
Sometimes people compliment us on our clothes or something, if you say: It's just a bargain! Instead, it will embarrass the other party.
5.There is an appreciation of the elegance of the competitors.
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The first is to fully disclose the management system, so that the assessed objects can know; Before the implementation of the system, the opinions of employees should be listened to, and the opinions of each individual should be fully considered; Before the assessment, let the employees be sure to score according to the truth, and there should be evidence to persuade the untrue.
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Face-to-face communication is the best way to communicate, and there are three behaviors of communication: talking, listening, and asking. To form a two-way communication, three behaviors must be included, namely:
There is the act of speaking, the act of listening, and the act of asking. An effective communication skill is made up of these three behaviors. In other words, when assessing a person's communication skills, look at whether they have all three behaviors.
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Interpersonal communication runs through every aspect of human resource management.
For example: in performance management.
1. In the performance plan, if there is no effective communication between superiors and subordinates, it is impossible to formulate indicators that can be obtained by jumping a jump.
2. In the process of performance implementation, if there is no interpersonal communication, it is impossible to provide effective feedback, support and solution to the progress and problems in the process of plan implementation in a timely manner.
3. In the performance appraisal process, if there is no interpersonal communication, it is impossible to obtain complete and objective information and data to evaluate and score the assessment objects.
4. In the process of performance analysis and feedback, if there is no interpersonal communication, you can't clearly convey what you do well, what you don't do well, why, how you want to do it, and you can't put forward a performance improvement plan in a targeted manner.
Interpersonal communication is an important link between all aspects of performance management, and an important lubricant and promoter for enterprises to achieve their performance goals.
Another example: in recruitment management.
1. In the determination of recruitment needs, without sufficient communication with the employing department, it is impossible to accurately judge whether recruitment is required, what are the specific work contents of the recruitment position, and what responsibilities are performed; How are the current on-the-job personnel performing, and what kind of qualifications are needed to be qualified for this position.
2. In the selection of candidates, without interpersonal communication skills, it is impossible to identify which people are suitable for the position and which are not suitable for the position in a short time.
3. In terms of hiring decisions, without interpersonal communication skills, it is impossible to convince other interviewers of their judgment of candidates.
Interpersonal communication is the link that runs through the entire recruitment process and is the connector to achieve the purpose of recruitment.
In terms of training management, interpersonal communication is inseparable from refining training needs, implementing training projects, and evaluating training effects.
In terms of labor relations, it is necessary to lubricate employee relations, obtain the recognition of employees, eliminate labor conflicts and leave interpersonal communication.
In the appointment of cadres, it is necessary to select potential reserve talents, carry out targeted training for selected personnel, and persuade leaders with different opinions to achieve consensus on personnel appointment decisions.
Interpersonal communication is a skill that runs through every aspect of interpersonal management and plays a pivotal role. human resource management and, most importantly, dealing with people; To understand people, to communicate with people, to be understood, and finally to be recognized. Therefore, interpersonal communication is the first skill of human resource management.
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The most important connection between people is communication, let alone human resource management.
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