Lenovo A398T incoming calls can t be answered by sliding

We apologize for the inconvenience.

In the case you described, the inability to swipe to answer may be an abnormality in the call program, here it is first recommended that you find Lenovo contacts (dialing, mobile phone) through system settings - application - all to view and clear the data;

At the same time, it is recommended that you exit other applications in time, and use Lenovo to safely close background applications to optimize and clean up the running memory.

If the problem persists, it is recommended that you try a factory reset, which you can find in System Settings - Backup & Reset. Since restoring factory settings will erase the original data information, it is recommended that you make a backup first, you can use the cloud service for cloud synchronization or you can back up the data on the computer through the Le Assistant, you can visit the cloud service official**.

Hele assistant official**.

At the same time, it is recommended that you contact Lenovo's authorized maintenance site in time and hand it over to engineers for testing and maintenance, which you can visit.

Find the nearest site. The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.

In the address book about this kind of problem, it is recommended that you search, check out the knowledge or experience and post the bar related, the solution to the problem on the Internet, if it still can't be solved, you can go to our Du'an network forum to continue to ask, you can let the elders in our forum solve it for you.

You are welcome to contact us at any time or visit Lenovo Lewen (for consultation.

Dear Lenovo users, hello.

According to your description, it is recommended that you take your phone to Lenovo's mobile phone service Chaila front center for testing and repair;

IDEA Forum.

Think Forum.

Lenovo Community.

1.Wipe and clean the screen, in addition, please avoid sweat and other stains on your hands to eliminate external interference;

2.Verify whether it is caused by third-party dialing software, if it is recommended to uninstall the software and try again;

3.If the above rough operation is invalid, it is recommended to back up the body data and upgrade the mobile phone system to the latest worldly and observe and use. If it is already up-to-date, it is recommended to back up your personal information for factory reset, and observe the attempt (ps:

Remember to back up your data before operation to avoid loss of personal data);

4.If the problem still cannot be effectively solved, Brother Yan suggests that he take the time to go to a nearby Lenovo authorized maintenance station for specific testing and treatment.

Hello dear users:

We apologize for the inconvenience!

If your A398T device does not respond when you click the power button and does not turn on, we recommend that you perform the following steps to troubleshoot the device:

1.Caused by poor or abnormal battery contact: It is recommended that you reinsert the battery to restart the attempt, if you have other batteries, it is recommended that you replace them;

2.It is recommended that you use the standard charger to charge for about 30 minutes, and then press and hold the power button again.

If it cannot be charged normally, it is recommended to replug the data cable and power adapter to rule out the cause of poor contact. If it is invalid, it is recommended that you can replace the charging data cable and power adapter if possible, if it can be improved after replacement, you can infer that the accessory is abnormal.

If the problem still cannot be effectively solved, it is not ruled out that it is caused by the failure of physical buttons or related power management components, for your normal use in the future, we recommend that you take the time to go to a nearby Lenovo authorized repair station for specific testing and treatment.

Inquire about authorized maintenance sites on the official website.

Lenovo A398T mobile phone won't turn on, the reasons may be:

The battery is in poor contact with the mobile phone or the power is insufficient;

The mobile phone system is malfunctioning;

The phone's hardware is malfunctioning.

Solution: Check whether the phone and battery are installed correctly and whether the power is sufficient;

If there is a problem with the system, you can try to remove the battery, and whether the reboot attempt is normal;

If the hardware of the mobile phone fails, it is recommended to go to Lenovo after-sales service for repair or repair at the mobile phone repair shop.

Hello. We apologize for the inconvenience!

2. Please check whether the fuselage has relevant restrictions on the call function, such as setting the black and white list, it is recommended to cancel all of them before trying to observe;

3. It is recommended that you replace other mobile phones or compare the use of other users of the same operator in the vicinity, it is not excluded that it is caused by the poor network environment, if it appears in individual areas, it is recommended to change the network environment;

4. If you have the conditions to replace other SIM cards, it is recommended that you change the SIM card for comparison and use, if the individual SIM card cannot call in and out normally, it is not ruled out that it is a card failure or compatibility problem, it is recommended to contact the operator for specific testing and treatment;

5. If the above operations cannot be improved, it is recommended to back up the fuselage data and try to restore the factory settings;

If the problem cannot be effectively solved after the above operation, for your normal use in the future, it is recommended that you take the time to go to a nearby Lenovo authorized maintenance station for specific inspection and wide testing. Inquire about authorized maintenance sites on the official website.

You are welcome to contact us or visit Lenovo at any time

Consult to find out.

We apologize for the inconvenience caused. If your phone can't answer**, we recommend that you click the following troubleshooting method to troubleshoot:

2. Please check whether the fuselage has relevant restrictions on the call function, such as setting the black and white list, it is recommended to cancel all of them before trying to observe;

3. It is recommended that you replace other mobile phones or compare the use of other users of the same operator in the vicinity, it is not excluded that it is caused by the poor network environment, if it appears in individual areas, it is recommended to change the network environment;

4. If you have the conditions to change other SIM cards, it is recommended that you change the SIM card for comparison and use, if individual SIM cards with skin cannot call in and out normally, it is not ruled out that it is a card failure or compatibility problem, it is recommended to contact the operator for specific testing and processing;

5. If the above operations cannot be improved, it is recommended to back up the fuselage data and try to restore factory settings;

If the problem cannot be effectively solved after the above operation, for your normal use in the future, it is recommended that you take the time to go to a nearby Lenovo authorized repair station for specific testing and treatment.

Lenovo authorized repair site inquiry.

The business hours of the maintenance site are usually from Monday to Sunday from 9:00 to 18:00, except for holidays, and the stations will be slightly adjusted according to their own operations.