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Hello: According to the situation described, it is recommended to do it:
1. Please confirm whether the DHCP function is turned off in the router, and you can get the IP address correctly after turning on this function.
2. It is recommended to tick the "Show password" below when entering the password to ensure the accuracy of the password input.
4. Replace static IP attempt: Settings - WLAN - Select a wireless hotspot - Show advanced options - Tick - Swipe down the screen - IP settings - Static - IP address of the gateway.
5. Check if the router has IP address filtering or MAC address filtering set up. If so, we recommend canceling the attempt.
6. Turn off the phone and restart; Reset router attempt.
7. Replace other wireless routers.
If the machine still cannot connect to the Wi-Fi network after the above operation, please bring the purchase receipt, warranty card and machine to the Samsung service center for inspection.
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There are several scenarios in which the phone cannot connect to Wi-Fi properly:
1) The wifi signal is set to hidden, you need to contact the network management to obtain the wireless signal name, and manually enter the wireless signal name and password connection in the mobile phone [Settings] - [Wireless LAN] - [Other Networks].
2) If the router is faulty, try to restart the router.
2. Prompt that the connection to the wifi is refused, and the fault phenomenon: others can be connected, but they can't connect to the wifi, and the connection is refused. Here's how to fix it:
1) The router device may have enabled wireless MAC address filtering, it is recommended to contact the NMS to add the MAC address of the mobile phone. The MAC address is viewed in [Settings] - [About This Mac];
2) If the router is faulty, try to restart the router.
3. The mobile phone connection to wifi prompts that it has been saved, but the connection fails. Here's how to fix it:
1) This prompt indicates that the encryption method, password or signal channel of the router of the wifi signal has been modified. It is recommended to reset the password and encryption type of the router, and the terminal connected to this network needs to [Ignore this network], and re-enter the password to connect.
2) If the router is faulty, try to restart the router.
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Dear Samsung users, Hello!
Based on your description, it is recommended that you do the following:
1.Pull down the top curtain of the screen, turn off Wi-Fi, and try after the "Data" function is turned on (green indicates that it has been turned on).
2.Check whether the SIM card is a telecom card.
I hope the above is helpful to you and I wish you a happy life!
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1 Mobile phone wifi driver module problem.
2 Mobile phone wifi chip problem.
3 Phone system issues.
All of the above are solved by after-sales. If you find it troublesome, flash it.
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The data in the phone will be gone after restoring the factory, and you should have backed it up before. Including contacts, call logs, text messages, software, etc., are deleted.
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It is possible that your wireless network has been cracked by someone else, and then he logs in to the wireless land, and disables the wireless mac address of your mobile phone, you need to restore the land, change the password, and change the lander login password!
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1.The top curtain moves the data data on.
2.Consult the operator to see if the data traffic service is temporarily shut down.
3.If possible, change to a different SIM card for testing.
5.Try to power on and off again.
6.Back up your phone data (**book, text messages, **, etc.), factory reset your phone.
If the fault persists, you will be sent to the nearest Samsung service center for testing and repair.
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According to the description of your mu preparation stove, it is recommended that you:
1.Turn off and restart the router, check the wireless router settings, and check whether the DHCP function is enabled.
3.Set a static IP address on your phone.
4.Try to change to a different router.
I hope the above reply can help you and have a great life!
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Dear Samsung users, Hello!
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Hello, it is recommended to reset your mobile network.
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Dear Samsung users, Hello!
Based on your description, we recommend that you try it by following the steps below:
1.Turn your phone on and off again.
2.Take out the SIM and clean the SIM card metal contacts with an eraser. (Whether it is a SIM card with poor contact).
3.Replace a SIM card and insert it into this plex trillion machine to try (whether the SIM card is aged or damaged)4Check whether the phone has software such as Security Guard or Calendex installed, and try to uninstall it.
5.Update the system version of the phone to see if there is any improvement.
6.Back up your phone's data (book, SMS, multiple files, etc.) and restore factory settings.
If the problem persists, we recommend that you take your phone to the nearest Samsung service center for testing and repair.
Samsung knows that we will provide you with high-quality solutions and answer your questions attentively, and hope to get your satisfactory evaluation.
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Based on your description, we recommend that you try it by following the steps below:
2.Try changing a SIM card).
3.Update the system version of your phone.
4.Back up your phone's data (**book, SMS, multi** files, etc.), and restore the factory repentance settings.
If the problem persists, it is recommended that you send your phone to the nearest Samsung Service Center for testing and repair.
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Samsung SCH-II739 is a telecom customized machine, which does not support the use of G network card to access the Internet (mobile, Unicom card).
If you are unable to access the Internet with your telecom card, you can try the following:
1.Check whether the data switch is on: Open the drop-down curtain and turn "Mobile data" green.
3.Try a different SIM card.
4.Back up important data (such as: contacts, multiple files, etc.) and then factory reset your phone, Operation: Settings - Reset - Factory Reset.
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