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If your mobile phone cannot access the Internet after connecting to the wireless network, we recommend that you first check whether other devices can connect to the wireless network normally. If only your device cannot, it is recommended:1
Use the built-in browser to log in to the webpage and see if the link can be opened normally. 2.If a networking software is not available, it is recommended to check whether the function is set to prevent individual applications from using Wi-Fi.
Operation: Settings - (More Connection Settings) - Traffic Monitoring - Manage Application Traffic (Limit Application Traffic) - View Software That Can't Access the Internet - Check WLAN (Note: Some models support the function of managing application traffic).
3.If the browser and networking software are not available, it is recommended to forget the network and try to reconnect: slide down the top curtain of the screen - press and hold the WLAN icon to enter the WLAN setting interface - tap and hold the name of the wireless network - forget (forget the network Delete network), and then search for the connection again.
4.If it doesn't work, please turn off your phone and restart it. 5.
Try connecting to a different wireless network. 6.If you still can't use Wi-Fi, it is recommended to back up the data (contacts, messages, **, etc.) in your phone and try to restore the machine to factory settings.
If the problem persists, it is recommended that you bring the purchase invoice, repair card, and mobile phone to a Samsung service center for inspection.
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Please check whether the wifi is on, how to do it: click on the top of the screen to pull down, and then tap wifi to turn on the wifi function. If you can't get the IP automatically, then go back to the desktop, click the function key, the one on the left, and then select Settings, Wireless and Network, WiFi Settings, and then press the function key, select Advanced, Static IP to set it.
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Samsung's signal has been not good and widely known.
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Hello dear Samsung users:
Samsung knows that we will provide you with high-quality solutions and answer your questions attentively, and hope to get your satisfactory evaluation.
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Possible reasons and solutions for Samsung mobile phone not receiving wireless network:
1.First of all, check whether the wireless router is working normally, you can use other mobile phones or digital products to connect to the wifi signal, if you can connect and surf the Internet normally, then generally this router can work normally.
2.The phone is turned on to sleep and the network is turned off.
Check whether the phone has the option to turn off the network in the dormant state, the phone will be disconnected after a period of time or cannot receive the background chat software, the possible reason is that the phone is turned on the function of turning off the network by mistake.
3.If you use the router for a long time, the router may freeze its death. Just restart your wireless router.
4.The type of certification is not suitable. Try to change the authentication type of the router, it is better to choose the secure "WPA2-PSK" type mode, and the following encryption algorithm is better to choose "AES".
5.The network settings of the mobile phone or router are abnormal. Consider restoring your router factory settings and cellular network settings.
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1. If the opportunity allows; Restart the wireless router; See if you can solve the problem2, please make sure that the phone is within the wireless network coverage, click "Scan" to refresh the wireless network list3, connect the computer to the router through the network cable, log in to the router's management interface4, in the wireless settings - basic settings, the channel is between 1 11, the wireless function has been turned on, and restart the router.
1. The unsuccessful wireless connection may be caused by incorrect settings of wireless password and other parameters. A new key entry attempt.
2. Please make sure that the wireless router does not have the wireless MAC address filtering function enabled; Wireless Settings - Wireless MAC address filtering, turn off the wireless MAC address filtering function Wireless Settings - Wireless MAC address filtering, turn off the wireless MAC address filtering function.
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Samsung is hypocritical at every turn, just get used to it.
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Samsung mobile phones have set a fixed IP address before.
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