The State Council issued a document to effectively solve the problem of the difficulty of the elderl

With the development of social economy and the development of science and technology, we are now living in an era of happiness and rapid development. The people's living standards are gradually improving, but we must not forget that our country is a country with a particularly serious aging populationTherefore, it is still difficult for the elderly to use some high-end technology, so the State Council issued a practical solution to the problem of the difficulty of the elderly in using intelligent technology, and the specific implementation will be truthful. <>

The State Office issued a practical solution to the problem of the elderly using intelligent technology Perhaps as Chinese, we can all understand the national conditions of our country, we are now an aging and very serious country, so we must effectively ensure the lives of the elderly. Everyone is reminding young people that even if they are busy at work, they must remember to go home often to see and spend time with the elderly. Our life is deeply affected by science and technology, when the elderly use some intelligent technology, they will also encounter some problems, so the State Council issued a practical solution to the problem of the elderly using intelligent technology.

The State Office of Expanding the Transformation of Intelligent Terminals for the Elderly has issued a problem to solve the difficulties of the elderly in using intelligent technology, and they have also put forward their own plans for these problems. That is, it is necessary to expand the transformation of smart terminals for aging, so that some products can have as large screens, large fonts, and large-capacity batteries as possible, and also ensure that the operation is simple and other specific operations. We will continue to promote the use of smart technology for the elderly, and at the same time, we must make it simple and comfortable for the elderly.

We also need to promote the transformation of Internet applications for the elderly, help the elderly more, and don't let them feel lonely. <>

Everyone is going to die step by step from birth, which is impossible to change the laws of nature, so everyone will eventually grow old, because time is passing. In this era, the elderly may encounter some thorny problems when they apply some smart products, so we all have to help them solve the problems.

In view of the difficulty in using intelligent technology for the elderly, the notice issued by the company clearly stated that it will promote the combination of online and offline models, increase service channels, simplify service procedures, and reflect the principle of humanization.

The State Council issued a document to effectively solve the problem of the elderly using intelligent technology, and expand the use of smart terminals for the elderly, and will set up green channels in some countries to provide convenience for the elderly.

In the document issued by the State Council, it is stipulated that the office hall should retain the process that is familiar and convenient for the elderly, and give convenience to the elderly.

We can't ignore the fact that there are still some elderly people who can't use smartphones, and social progress and development should not give up on everyone.

The State Council issued a document to effectively solve the problem of the difficulty of the elderly in using intelligent technology, and may add a green channel to all state units, so that the elderly can do everything without using mobile phones in this era of information development, bringing some convenience to the elderly.

The State Council issued a practical solution to the problem of the difficulty of the elderly in using intelligent technology, if it is implemented, it will first be implemented in some developed cities, and there is also a very long adaptation stage, and a special channel is set up for the elderly.

What actions to implement focus on the needs and difficulties of the elderly in using smart technology to integrate into a smart society:

Adhere to the combination of traditional services and intelligent innovation, adhere to the combination of universal application and classification promotion, adhere to the combination of online services and offline channels, and adhere to the combination of solving outstanding problems and forming a long-term mechanism.

At present, there are all kinds of convenient and advantageous ways for the elderly in all aspects, so that the elderly can truly take care of the elderly, rely on the elderly, be spiritually happy, and be rich in heart.

In terms of buses and subways, preferential travel methods such as the Elder Brother Card and the Elderly Card have been introduced specifically for the elderly, so as to improve the happiness of the elderly's life, spiritual wealth, and daily fulfillment.

For the difficulties encountered by the elderly in intelligent technology, the corresponding enterprises have also made a lot of measures, such as adding voice assistants to be able to directly command people to do things through voice when they need them, without manual debugging, which further reduces the strangeness of the elderly to digital intelligent technology products and shortens the distance between each other.

In daily life, you can often see a variety of promotional videos aimed at strengthening the inner sense of wealth of the elderly, so that the elderly can not only live a rich life, but also make people feel more aware of the sense of wealth at the spiritual level, so that everyone can feel the beauty of life when their hearts are filled with a fire.

In order to help the elderly adapt to intelligent technology, it is necessary to implement measures such as combining traditional methods with modern technology, family assisted learning, and optimizing the online intelligent process.

With the development of modern science and technology, most of the people who go to the hospital to see a doctor are some intelligent operations, some of the elderly due to the very low level of education, these intelligent operations are very difficult for them, and many elderly people will not use this kind of smart phone at all, so we must let the elderly gradually adapt to this intelligent technology in some way.

A combination of traditional services and modern technology.

I think that hospitals must promote modern intelligent technology at the same time, and retain the traditional service window, after all, the comprehensive promotion of intelligent technology, most of the elderly are unable to adapt. For offline services, it is necessary to let the elderly feel the humanization of the hospital, and this traditional service window can allow more elderly people to experience the intelligent technology of the hospital and feel everyone's meticulous service.

Family members assist in learning and seeing doctors.

In order to better let the elderly adapt to intelligent technology, there must be family members to assist the elderly to learn, and the elderly cannot quickly adapt to this intelligent technology simply by relying on their self-learning ability. When you see a doctor, you can make an appointment through your family, not only through the Internet, but also with your ID card on the spot**, you must take a variety of ways to make the elderly feel the convenience of seeing a doctor.

Optimize intelligent services.

I think the most important step is to optimize the services of smart technology. In the process of making an online appointment ** or related intelligent technology, there must be a special person to serve these old people, help them go to the doctor, guide the elderly to do the corresponding things, and provide them with certain voice consultation, so that the elderly will not feel confused when they encounter problems, and when they get help, they will also feel very secure because of the convenience of this intelligent technology.

The first is to adhere to the "two-legged" walk of traditional service mode and innovative service mode, not only to realize the convenience of online services, so that more information can run and patients can run less errands, but also pay attention to the humanization of offline services, reasonably retain traditional service windows, and let the elderly and other groups feel meticulous and appropriate services.

The second is to unblock the channels for family members, relatives and friends or family contracted doctors to handle information services for elderly patients on their behalf. Improve the first, network, on-site and other appointment methods, and provide a certain proportion of on-site number sources.

On-site**, payment, printing inspection results and other services, to retain the manual service window.

Hospitals now have help in this regard. There will be artificial windows in the ** pocket. The hospital will also send some people to help the elderly with guidance on the steps.

The elderly should not be affected by the difficulty of using smart technology, and because many elderly people do not know how to use smartphones, there is a lot of inconvenience in life. While China continues to promote the construction of informatization, the elderly should also keep pace with the times, and the relevant departments should strive to respond to and solve the problems of the elderly in information technology, and the elderly themselves should also be improved to narrow the digital divide.

1.Helping the elderly adapt to smart technology requires more warm services from relevant departments and many enterprises.

For the elderly who do not know how to use smart phones, many staff should give a more patient attitude, teach them to use them step by step, and explain clearly. And there are many electronic products on the market that have an elder model, which can give more care to the elderly, and even set up an exclusive consultation**, which can greatly reduce the threshold for the elderly to use, and there are many mobile phones suitable for the elderly on the market, this elder model should be promoted and supported.

2.To help the elderly adapt to smart technology, it also needs to rely on the elderly to have a good learning heart.

The elderly should take the initiative to contact digital life, as information life becomes more and more convenient, the elderly always have some problems that are difficult to overcome. And many elderly people not only do not take the initiative to learn, but even very disgusted with this intelligent model, which is very headache. We should communicate with these elderly people, it is best to learn in a team, and at the same time of socialization and development, these elderly people's minds should also keep pace with the times, take the initiative to contact some more novel things, and also be able to develop themselves.

Some stores should also take on the obligation to guide the elderly, give them more tolerance and care, and help them integrate into digital life. For example, some hospitals, banks and other manual customer service should help the elderly, and some railway stations also retain the channel of manual ticket verification, which can serve the elderly specifically. Social personalized services can make these elderly groups feel the warmth of artificial intelligence technology, so it is necessary to rely on human touch to guide new technologies.

It can let the elderly get along with artificial intelligence more, and it can also let the children of the elderly help them, so that the elderly can try to believe in intelligent technology.

I think the children of the elderly should promote smart technology to the elderly, so that the elderly know that smart technology is good for them and there is no harm.

The community should carry out more of these activities on a regular basis, and hand them over to the elderly, how to go to the hospital in an intelligent way, so that the elderly can understand the relevant knowledge.

In order to really help the elderly to better use smart technology, we must rely on various efforts to achieve certain results.

First of all, in terms of hardware, from the perspective of intelligent technology, such as smart phones, smart air conditioners, etc., a large part of the reason why the elderly will not use them is that there are too few points to the function keys on these products, because they can't see what the specific key is for, so the elderly will not use it, so I think manufacturers can consider customizing different smart products for the elderly, for example, in today's smart phones, which are becoming more and more full touch screens, Is it possible to give the elderly a smartphone that specifically involves touchscreen buttons?

The second is human nature, in fact, the elderly will not use the shortcomings of intelligent technology will often be exposed in public places, for example, to pay for medical insurance results will not use Alipay, in this case, more actually rely on the goodwill between people, if the staff of the health center can help the elderly, give him guidance, teach him how to use Alipay, then I believe this problem will be solved, so the elderly will not use intelligent technology many times still need the help of people from all walks of life, Even a simple professor can be of great help.

I think the most important thing is actually the children, since the children have spent money to buy smart technology products for the elderly, then we should spend some time to teach them how to use them, after all, they have been bought, if you don't teach them how to use it, wouldn't it be for nothing? What's the use of these smart technology products you bought, are they just for you to see? To put it bluntly, material satisfaction is not the best way to honor parents, I still support everyone to spend more time with their parents, teach them to learn the way of survival in the intelligent society now, this is the best love for parents, not the kind of perfunctory love in the form, I really hope that all people can be aware of this problem, love their parents with their hearts.

To solve this problem, you have to learn, and various places can organize free training courses to teach the elderly to learn intelligent technology, so that the life of the elderly will be convenient.

I think for the elderly who don't know how to use smart technology, we need to give them more care and set aside traditional counters to help them handle business.

It requires the joint efforts of family members and smart device manufacturers. Family members should help the elderly more, and the demands of the elderly should be considered more when designing enterprises.

I think that's something that everyone should think about. Intelligent technology is now more and more developed, after the rapid development of the past few years, many elderly people have not followed the rhythm of the times. For example, mobile payment cannot be completed yet, and we need to solve this problem as soon as possible.

It is to pay attention to some life problems of the elderly, such as opening some green channels for the elderly, so that the elderly can also handle everything themselves.

Recently, the "Notice on the Implementation Plan for Effectively Solving the Difficulties of the Elderly in Using Intelligent Technology" issued by the General Office on the 24th was praised by netizens as "warm". Today, on the short **, because the old man braved the heavy rain to go to the government affairs hall to handle government affairs, but was told not to accept cash, the desperate expression of the old man and the service to the people behind the staff formed a sharp opposite, which is simply a deep irony of the words "serving the people".

In recent years, the state is also trying to find ways to correct the inconvenience caused by the inability of the elderly to use smart technology. Next, I will describe the general requirements of the *** Office Programme.

First of all, no department may refuse to accept cash. There is a provision in my country's law that it is suspected of violating the law if cash is not accepted. Re-emphasizing this law, it can be said that it really helps the elderly.

Previously, the elderly could not take the bus because they could not pay by swiping the code on their mobile phones when they got on the bus; Or the elderly have no way to see a doctor in the hospital because they have no help from the staff, which is greatly detrimental to the normal medical treatment of the elderly.

Second, adopt more flexible measures in some matters to serve some special populations. For example, due to the impact of the epidemic, health codes are required for travel in various places.

Most of the elderly do not know how to use smart devices and cannot show the health code, which greatly hinders the travel of the elderly. The programme implemented by the Executive Office calls for more flexible measures and the need for human services in various locations to facilitate the service of special persons such as the elderly.

Finally, for the business that the elderly will not handle, relatives can be allowed to handle it on their behalf. In a recent news, the elderly man in his nineties was in the hospital, and his social security card must be opened with his avatar, and in desperation, his relatives carried the old man out of the hospital and sent it to the social security bureau, which completed the business of opening the social security card. Allowing loved ones to do business is also one of the humane initiatives.