How to solve the problem of broken soles of bought shoes? Will the merchant take care of it?

If you bought the shoes and didn't exceed the warranty time, you didn't go to the seller, and then let the seller solve this kind of problem, and the repair time was not exceeded, so he would take care of it.

As long as the merchant will take care of it during the warranty period, you can go to the merchant and negotiate with him to change shoes or repair them for free.

The quality of the shoes you bought back is not good, the merchant must be responsible for the end, and the shoes you bought are broken, you should communicate with the merchant in time to let them re-ship.

The bottom should be replaced, this is an absolute quality problem, the general business will take care of it, just go to customer service and after-sales.

At this time, you can take the initiative to contact the merchant and find him to coordinate a solution, and the merchant will definitely take care of it, otherwise it will face a bad review.

Keep the invoice for the purchase of the shoes. Communicate with the merchant in a timely manner during the warranty period, and the merchant will manage the quality of the shoes.

If not severely. You can try five two zero glued up. It depends on whose responsibility it is, if it is the responsibility of the merchant, the merchant is responsible, and vice versa.

You should go to the merchant, the quality of the shoes is the responsibility of the merchant, he must take care of it, if you don't care about it, you can call 315.

Negotiate with the merchant to see what to do in the end, the general merchant will take care of it, if they don't care, just find the best defender or call "12315".

Hold on until you go home to change your own good shoes, buy them locally, go to the store with receipts and shoes to seek compensation, and shoot them online and send them to the seller.

Legal analysis: In accordance with the national quality three guarantees, consumers can return or repair to local dealers with receipts due to quality problems within three months from the date of purchase. "7 days" stipulates:

Within 7 days from the date of sale, if the product has a performance failure, the consumer can choose to return, exchange or repair. "15 days" stipulates: within 15 days from the date of sale, if the product has a performance failure, the consumer can choose to replace or repair.

The validity period of the "Three Guarantees" stipulates that the validity period of the "Three Guarantees" is calculated from the date of delivery. In the first batch of 18 commodities released by the state to implement the "three guarantees", such as color TVs, watches, etc., the "three guarantees" validity period, the whole machine is half a year to a Zen rock year, and the main components are one to three years.

If the product is repaired twice within the validity period of the "Three Guarantees" and still cannot be used normally, the consumer can replace the product with the same model and specification or return it according to the relevant provisions with the repair record and certificate, and the validity period of the "Three Guarantees" shall be deducted from the time occupied by the repair and no spare parts to be repaired. The validity period of the "three guarantees" after the exchange will be recalculated from the date of exchange.

Legal basis: "Three Guarantees Policy of the People's Republic of China" Article 47 If a consumer has a dispute with a seller, manufacturer or repairer due to the issue of three guarantees, he or she may reach an arbitration agreement with the seller, manufacturer or repairer in accordance with the provisions of the Arbitration Law of the People's Republic of China and apply to the arbitration institution for an award.