What to do if the express delivery is very irresponsible, the express does not call whose responsibi

YTO is really bad! I used YTO express delivery in Yiwu city, and their courier said: I'm afraid you won't go to work on Saturday, so I didn't send it!

I also said that you don't go to work on Sundays, I'll send it to you on Monday! Touched! It's rare to see someone who thinks about their customers like this!

12 o'clock was agreed! He said he forgot to get it until 3pm!! Haven't notified me yet!

Put it directly on the doorman and run away! I strongly complained about YTO's evil deeds! Thankfully the seller got my opinion!

YTO has since been blocked in their express cooperation! What other Shentong, Zhongtong, X-Tong, and Yunda are all about the same!! The quality of personnel is uneven!

Only SF Express is better, you pay for a penny, you serve it! Think carefully.

It's even more cost-effective than EMS! If only the amount was heavy! It's better to pack! The logistics are not slow, the only difficulty is not to deliver to the door.

Packaging, must be added foam + sturdy small box.

YTO is best not to use, that upstairs is right, since YTO implemented the ultra-low price policy, the service is not generally poor.

The landlord said that he had just started to do it, and it was recommended that you choose an intermediate such as Shentong, and don't pick the company too much when you don't have a volume, after all, the early evaluation is very important, don't have a bad review because of logistics.

Wanhuafu (Shijiazhuang).

Main baby: Floor wax United States free shipping natural honey flower orange oil, originally SF is the best, **expensive, but he can't accept your things, it is contraband, but Shentong cattle, you can collect it, you talk to him about it**It will not be very high!

Management problems, since YTO took the low-price route, the quality of service has decreased significantly.

Say more unintentionally, and pay attention to it later.

YTO, with more users, my classmates used to work there, there were many problems, in transit, will not treat the user's items well, handle it gently, in them, it will not work. Therefore, if you want to mail, it is best to choose one that is not easy to damage and is not allowed to be handled lightly.

ZTO Express is super powerful. The first choice for exercising.

This courier is very awesome, it is really awesome. I bought the goods on 10-2, but I haven't delivered them until now, and I have been holding them up, and no one has sent them. reacted, people said that it was a holiday, and the courier went home for the holiday, and there was only one delivery.

Responding to the general customer service, people told me to wait, I waited for a day, and still no one paid attention to me.

Poor courier attitude. I've come across quite a few. The courier who does not deliver the goods came across for the first time. This is the city to send the city, how many days has it been?

What else can I do? I've complained to the post office before. It's useless.

Oh, just a courier, I complained to their company, it worked, that too, I have to send a place I don't know or what, sent it, and my mother didn't communicate well, and if you don't send it, you don't send it, and after complaining, you sent it to me.

This kind of bar, that is, on the Internet. In the future, I don't need to use Zhongtong Express, Quanfeng Express.

It varies from person to person, I am Zhongtong and Yunda, generally you want to inspect the goods is OK, but the company stipulates that you must first sign to confirm that it is you yourself can dismantle the goods, otherwise the courier has the right not to let you dismantle, as for the attitude is not good, they are not right, you can complain, but please think about it, this society is like this, which express is the same, people are on the same boat, no matter how will help their own subordinates, but the main thing is to see if they are at a loss.

Call the number of the owner of that courier shop. Then tell her to fire the delivery man.

If the courier has a bad attitude and does not deliver goods to the door, you can contact the courier company to complain, and if it still cannot be solved after contacting the courier company, you can complain to the national postal service ** or call 12305 to complain.

According to Article 7 of the Measures for Handling Complaints of Postal Users, users can call the postal administration department for appeals or log in to the postal administration department ** to lodge a complaint, or they can use letters and other means to file a complaint. Postal administration shall be open to the public complaint special number, complaint path, the unit of complaint processing working hours, mailing address and other information, convenient for users, enterprises to query.

The special ** number for appeals is "12305", which is prefixed with the area code of the provincial capital, capital and municipality directly under the central government. Postal authorities in the complaint handling working hours should be on duty to appeal **. Appeal dedicated ** for any reason suspended, postal administration should be publicized for the reason for suspension, suspension time and other ways to appeal, to maintain the appeal channel unimpeded.

Other provisions on postal appeals.

Measures for the Handling of Complaints by Postal Users Article 11 Complaints about the quality of domestic mail and express delivery services shall be submitted within one year from the date of delivery of mail and express mail. Appeals on the quality of international mail and express delivery services shall be submitted within 6 months from the date of delivery of mail or express mail. Other postal service quality complaints, should be filed within 1 year from the date of objection between the user and the postal enterprise.

12th in the complaint processing working hours, the user calls the appeal dedicated ** to lodge a complaint, the postal administration shall be recorded in a timely manner after answering. Users log in to the postal administration ** or use the letter to file a complaint, the postal administration shall be consulted in a timely manner after receipt.

Plan 1: Official complaints, ask the customer service to be transferred directly to the manager on duty on the day, and if you don't solve the problem, you won't hang **, generally this kind of customer service will never hang up first**.

Plan 2: Contact the seller and tell him that the courier of this company has a bad attitude and it is best not to use his courier.

Zhongtong products and services:

There are three types of aging parts:

Next-day delivery: Express delivery service that receives and delivers within the specified service scope and delivery time, and promises to be delivered before 24 o'clock the next day.

Two-day delivery: Received within the designated service scope and delivery time, and promised to be delivered before 24 o'clock the day after tomorrow.

Three-day delivery: Pick up and send within the specified service scope and delivery time, and promise to pick up + 3 days before 24 o'clock.

Value-added business: door-to-door pickup: a comprehensive service that collects the express mail at the designated place according to the customer's instructions and sends the express mail to the designated recipient.

Pick-up: According to the sender's instructions to the designated place to collect the express mail, and deliver to the designated destination service.

Fresh delivery: "Fresh delivery" is a delivery service launched by Zhongtong Company that is different from "ordinary parts", mainly for fresh food, fruits and other products with high timeliness and safety requirements. Through the reminder of pickup, transfer and delivery, the product will be transferred to the next link as soon as possible, and the entire delivery process will be completed at a faster speed.

Cash on delivery: In accordance with the requirements of the transaction agreement between the sender (seller) and the receiver (buyer), the sender is provided with the service of carrying and delivering the goods at the same time, and collecting the payment from the sender on behalf of the sender, and returning the payment to the sender at the agreed time.

The courier must notify the recipient by ticking **. If it does not hit **, the responsibility is borne by the courier.

The measures for the management of the express delivery market stipulate that enterprises engaged in express delivery business should operate in accordance with the law, be honest and trustworthy, compete fairly, and provide rapid, accurate, safe and convenient express delivery services for users.

1. Complaints: If you encounter a bad attitude of the courier who delivers the courier, you can find the courier company where the courier is located online, and then complain to the courier;

2. Refuse to accept express mail: If the courier who sends the express delivery has a bad attitude, you can refuse to receive the package, and then find the seller to communicate with you and ask for someone to send the parcel again;

3. Recording and retaining evidence: If the courier who sends the courier has a bad attitude, it is best to record the mobile phone first and keep the evidence, so as to facilitate the later complaints and let the courier apologize;

4. Send the express delivery to the express collection point: the courier has a bad attitude, you can not send it directly to your home when you send something next time, and find a courier collection point nearby Chunhui crack, so that you don't need to contact the courier directly, and you can go to the express collection point to receive the parcel in the future;

5. Change other courier companies: A courier has a bad attitude, it does not mean that all couriers are not good, so the next time you shop online, ask the seller in advance which courier is shipping, and try not to let the courier deliver the goods with bad couriers.

1. Complaints: If you encounter a bad attitude of the courier who delivers the courier, you can find the courier company where the courier is located online, and then complain to the courier;

2. Refuse to accept express mail: If the courier who sends the express delivery has a bad attitude, you can refuse to receive the mail, and then find the seller to dismantle the lead Zengou Yubandtong and ask to find someone to send the parcel again;

3. Recording and retaining evidence: If you encounter a bad attitude of the courier who sends the courier, it is best to record the mobile phone first and keep the evidence, so as to facilitate the later complaints, and Huaichen will apologize to the courier;

4. Send the express delivery to the express collection point: the courier has a bad attitude, you can send things directly to your home next time, and find a courier collection point nearby, so that you don't need to contact the courier directly, and you can go to the express collection point to receive the parcel in the future;

5. Change other courier companies: A courier has a bad attitude, it does not mean that all couriers are bad, so the next time you shop online, ask the seller in advance which courier is shipping, and try not to let the courier deliver the goods with bad couriers.