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Follow the business management regulations of the Seven Steps of Sales.
The first step is called sales readiness.
The second step is to approach the customer. Good customer proximity skills can get you off to a good start. In this step, master: ??Skills for receiving and visiting customers**Tips for visiting customersTips for sales letter visits.
The third step is to get into the sales topic. Grasp the timing and seize the opportunity to enter the sales theme with an opening statement that will attract the attention and interest of customers.
The fourth step is to investigate and ask questions. Investigative techniques can help you understand the current situation of your customers, and good inquiries can lead you and your customers in the right direction to sell efforts. At the same time, you can find more information by asking to support you in convincing your customers.
The fifth step is the product description.
In this step, what to master: ??Product features, benefits, special benefits;Techniques for translating features into customer benefits;Steps and tips for product descriptions.
The sixth step is the skill of the showcase. By using the know-how of presentation skills, you can shorten the sales process and achieve your sales goals. In this step, you need to master: ??How to Write a Presentation Speech;Demonstrate the main points of the walkthrough.
The seventh step is to conclude. Signing with customers is the most important thing in the sales process, in addition to the final conclusion, you must also specialize in the conclusion of each sales process at the time of sales. The conclusion of every sales process leads to the final conclusion.
In this step, you need to master: ??Principles of conclusion;Timing of the conclusion;
The seven techniques of conclusion are the method of summarizing interests, the "T" method, the method of predicaments, the method of cost value, the method of inquiry, the method of "yes", "yes", "yes", and the method of mourning tactics in the seventh item. Approaching the customer skills preface: Before starting to work, you must understand the market, you must know that there may be potential customers for us?
Learn about potential customers, their jobs, hobbies, where they frequent, their personalities, their propensity to spend, and how they communicate with people.
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Just like writing an essay, the cause, the process, the effect. It is roughly divided into customer complaints, technician fault diagnosis and analysis, technician maintenance process, and finally delivery.
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These things will not be written to you, there are many things in sales based on feelings and experience, different customer situations are different, there must be a different way of treatment, only their own slow accumulation and reflection, in order to be able to progress, the success of others can not be replicated.
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Summary. Hello.
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Students majoring in automotive service engineering mainly learn the basic theoretical knowledge in the fields of automotive technology, automobile application, and automobile service, and receive systematic training in modern automobile diagnosis, testing and maintenance technology, automobile marketing and other automobile services. Students should not only have solid knowledge of automotive engineering technology, automotive service engineering, but also have basic skills in automobile marketing, automobile insurance and claims, automobile evaluation, etc. Senior application-oriented talents who can be engaged in automobile testing, automobile repair and maintenance, automobile transportation, technology and management, etc.