Mobile Wi Fi connection but can t connect to the Internet?

Do you have a password for your wifi? If it is set, some mobile phones will show the connection if they enter the wireless network area, but this is a virtual network, and it cannot really go online. If this is not the case, it is recommended to refresh the network or reset the phone!

First of all, determine if your router is connected, if not, even if you are connected, there is no network. You use the computer to connect the router to see if you can access the Internet, if the computer can, it may be that there is a problem with your mobile phone system, you can restore the factory settings to see if you can access the Internet.

If you are using a Huawei phone and cannot access the Internet after connecting to Wi-Fi, you can use the following methods to troubleshoot the problem:

1. If you are using a home network, it is recommended to connect to other WiFi or mobile phone personal hotspots for testing and troubleshooting

1.If connected to other wifi is normal.

1) Please do not stay away from the router;

2) Please check whether the broadband account expires, restart the router and restart the phone before trying;

3) If the router has been set to the blacklist and whitelist, you need to check whether the MAC address of the mobile phone is added to the router, if the router does not set the blacklist and whitelist, please power off the router and restart the attempt.

2.If you connect to other wifi, you can't get online.

1) Please turn the WLAN switch back on and try to connect;

2. If you are using a public network:

1.Try using it in a place with a small amount and confirm that the hotspot is working properly.

2.Please check if you need to log in through a browser** to register before you can access the Internet.

3. If individual applications are not available online:

Please open Settings, enter Traffic Management in the search box above and click to enter the Traffic Management page, click Application Networking, and check whether the WLAN permissions are checked for individual applications.

After the mobile phone is successfully connected to wireless wifi, the router will assign an IP address, and the mobile phone will automatically save it; If you don't connect for a long time, the IP will be assigned to someone else to use, and when your phone connects to this wireless wifi again, there will be an IP conflict, and the connection will not respond. How to restart your phone's wireless wifi function Turn off and restart your phone's wireless wifi function, and wait for the router to reassign the IP address to avoid conflicts.

A possible problem is that the IP address of the user's mobile phone is not on the same network segment as the router. When you connect with a dynamic IP address, the number of users is full, and the connector cannot get the IP address.

Here's how:1. Take vivo x6 as an example, turn on the settings function pointed by the red arrow.

2. Then click on the WLAN pointed by the red arrow and enter.

3. Click on the wireless connection indicated by the red arrow.

4. After connecting to the wireless network, the square arrow pointed by the red arrow indicates that the button enters.

5. Then click on the red arrow to turn on the static IP.

6. Finally, set the red arrow to and.

1. Check your phone's settings.

Go to Settings --WLAN and check if the wifi has been successfully connected.

Go to Settings - Other Networks & Connections - Private DNS to see if Private DNS is set, if so, it is recommended to set Private DNS to off and try again.

2. Check WiFi

Please compare whether the same wifi connection is normal with other mobile phones, and confirm whether it is the wifi or mobile phone. If it is due to Wi-Fi, please restart the wireless router to check. Some public Wi-Fi networks require browser authentication before they can connect to the Internet.

3. Check the network permissions.

Please go to iButler - Traffic Management Traffic Monitoring - Networking Management - WLAN - Turn on the software networking permission.

4. Check the environmental causes.

If the phone is far away from the router, although the wifi signal is displayed, it may not be able to access the Internet, it is recommended to adjust the distance between the phone and the router before trying.

5. Reset the network settings.

Resetting network settings will delete the connection records of WLAN, mobile data network, Bluetooth and other networks, you can go to Settings - System Management - Backup and Reset - Reset Network Settings - Reset Settings - Follow the prompts to operate (you need to select the corresponding SIM card when dual SIM).

1. Enter the cloud service - data synchronization - turn on WLAN, Bluetooth, etc. to synchronize data to the cloud service.

2. Go to "Cloud Service" -- Device Cloud Backup -- Backup Data Type -- Open "System Data" -- Return to the previous page and hail -- Back up immediately and back up part of the system settings data.

6. Reset all settings (do this when you can't see the reset network settings menu).

This action does not delete the software or files, only resets all the settings; For data security, you can back up important data before operation.

Note: Go to Cloud Service - Device Cloud Backup - Backup Data Type - System Data - Return - Back to Back Up Now to back up some system settings and desktop layout; Cloud service--Data synchronization--Turn on WLAN, Bluetooth, etc. to synchronize data to cloud service.

7. Service center testing.

If the above methods fail to help recover, the customer service center needs to check the sail test processing, customer service center address: enter vivo official website vivo**app--my--service outlets after-sales outlets--select provinces and cities to query the address of the customer service center;

Tips: It is recommended to bring relevant purchase vouchers (such as: purchase invoice, warranty card, ID card) when you go, and consult the staff of the consulting center in advance to ensure that the staff go again during normal working hours, avoid empty running, and pay attention to safety on the way to and from the service.