How do I visit a customer? Tips and tricks for visiting customers

The skills and methods of visiting customers are: first saluting and thanking the other party for meeting, then greeting and expressing the intention of visiting, and finally saying goodbye and agreeing to meet next time.

1. Salutation and thanks to the other party

When a salesperson knocks on a customer's door and sees someone who is about to visit after an appointment, they immediately address the person, introduce themselves, and immediately express their gratitude. Such as "Hello Manager Chen! I'm X Zhang, Head of Sales at ABC, and I would like to thank you for taking the time to accept my visit.

2. Greetings and expressions of visit

Immediately after the salutation and thanks, the customer will direct the salesperson to the meeting room or other suitable place where they will exchange business cards.

3. Say goodbye and agree to meet next time

After the purpose of the visit has been achieved and the summary has been completed, the salesperson needs to thank the customer again and say goodbye to the customer immediately. Because it is often difficult to complete a sales process with a single visit, especially for sales to corporate customers.

1. Language of the visit.

1. Take the initiative to start a conversation and cherish the time you meet. Even though the other person knows the purpose of your visit, it's still important to speak your mind. You can re-emphasize or clarify certain points, which is polite and also reflects a person's mental outlook.

2. Stay enthusiastic. If you don't have enough enthusiasm for a topic, the other person will immediately lose interest in talking about it, which will miss the desired purpose, mess things up, and lead to an early end of the meeting.

3. Control your emotions. When you are angry, it can make you lose the ability to understand others and control your own objectivity. This won't help solve the problem and will only make things worse, so keep your emotions under control.

4. Learn the art of listening. There are two requirements for listening, first, to give the other person time to speak, and second, to learn to listen. If the other person speaks first, don't interrupt.

Respond and encourage at the right time. People who don't listen to others are unable to understand each other's thoughts and their problems. Therefore, whether in social situations or at work, being good at listening is a person's quality.

Second, the time of the visit.

1. Choose between 8 and 9 p.m., which is the best time to give gifts. Whether it's to visit others, or to ask someone to do something, it's inconvenient to meet someone else for dinner early or go to bed when it's late.

It is easy to be seen during the day and not easily seen at night. Because it is a habit, choosing to give gifts at night is also a manifestation of thinking about the other party. The leader will think you are a smart person.

2. After arriving downstairs at someone else's house, it is best to call the other party first and see what the other party says. If someone in the family is inconvenient to meet, they may be politely declined or rescheduled for another day.

Remember, it must be inconvenient to say that you will make an appointment another day. The specific situation should be grasped by yourself according to the tone of the other party.

Ask him if he's home today, and say he'd like to visit you. After 1Let's take a look at his personality and handling of things, and what hobbies he has.

2.Specialty or something, not particularly expensive but very thoughtful, if there is a leader with children, it is best to buy something that children like, as soon as they meet, they will be stuffed to children, the general boss really looks at you infiltrated, and the gift should not be returned. 3.

This can lead Chang to empathize with the topic, or talk about their own work, the company's operation and so on. 4.The most important thing is to be natural, grasp the time of visit, be confident in yourself, have a sincere attitude, and pay attention to your clothing.

Summary. Hello, dear, I'm honored to answer for you! <>

To visit large customers, you can refer to the following: 1. Preparation before the visit (1) Understand the current situation of the customer (2) Material preparation (3) Instrument preparation (4) Prepare the wording of competing products in advance 2. Select the visit time 3. Determine the number of visitors in advance.

Fifth, visit the customer to pay attention to the details and skills 1, the customer's personality characteristics 2, the three main points of visiting the customer (1) important visit should be agreed time (2) save the customer's time (3) spend time on the decision-maker 3, easy to ignore the five details (1) only a little better than the customer's dress (2) do not answer the customer in conversation with ** (3) replace "me" with "we" or "we" (4) carry a notepad.

How about visiting major customers?

Hello, dear, I'm honored to answer for you! <>

To visit large customers, you can refer to the following: 1. Preparation before the visit (1) Understand the current situation of the customer (2) Material preparation (3) Instrument preparation (4) Prepare the wording of competing products in advance 2. Select the visit time 3. Determine the number of visitors in advance.

Fifth, visit the customer to pay attention to the details and skills 1, the customer's personality characteristics 2, the three main points of visiting the customer (1) important visit should be agreed time (2) save the customer's time (3) spend time on the decision-maker 3, easy to ignore the five details (1) only a little better than the customer's dress (2) do not answer the customer in conversation with ** (3) replace "me" with "we" or "we" (4) carry a notepad.

The process of visiting major customers 1, ** pre-agreement and confirmation 2, entering the door to say hello 3, narration 4, opening statement form 5, communication method 6, visit completion of farewell.

Tips and methods for visiting customers: (1) Important visits should be made at an agreed time In the process of visiting customers, in order to achieve the purpose of the transaction, it is often necessary to communicate with customers repeatedly. During this process, if there is something important to communicate with the customer, be sure to make an appointment in advance.

Only in this way can the smooth planning of the visit be guaranteed. (2) Save the customer's time Everyone's time is a valuable resource, for your customers, many of them are leaders of enterprises or institutions, their time is more precious, and they must save their time during the visit. Under normal circumstances, greet them for no more than 1 minute, make an appointment for no more than 3 minutes, and introduce products or services for no more than 5 minutes.

If negotiating with an important client, it usually should not take more than 15 minutes to establish a customer relationship, otherwise it is no longer suitable for a visit.