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Find common topics to talk about and learn more about your customers.
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First, let's take a look at three things we have to do when visiting customers::
First of all, of course, it is a neat one, it must be polite, in the process of communicating with the customer, the customer must be paid attention to, 45 seconds, the customer must be mobilized to say 15 seconds. Keep and each other.
Secondly, learn to understand the colors, try to use no more than 3 minutes to find the range of interest and guide the subject to another hot spot.
Thirdly, a lot of people think that if you want our customers to buy your product successfully, you have to make our customers remember the company and the product. In fact, it's a complete mistake to try to remember your unique characteristics. Remembering your company and the results of your products, paying attention to each other's psychological expectations, characteristics, quality and experience is the first step in selling a product.
The purpose of a diligent customer is to sell a product, and then visit the customer, after the other person's desire, what should you pay attention to?
What you want to do is keep the following 7 principles::
1.The customer is not cheap, it is cheap;
2. Don't argue with customers, discuss value with customers;
3. There are no unsuitable customers, only bad service;
4. It doesn't matter what it is, how it is sold;
5. There is no best product, only the most suitable product;
6. There is no goods can not be **, only those who do not ship;
7. Success is not luck, but because of a way.
We our salespeople will say "American" for each other's psychological meanings: salespeople and customers are together when they are working hand in hand in the customer's perspective. While it's just more than "me", it's closer.
Salespeople in the North will have some advantages in the South, Northerners like to say "we" and Southerners are used to saying "I".
Free – Whether it's "free", "free to observe", etc., as long as there is a white version, this product is generally popular.
just" – if you tell the customer that this is the most fashionable or the product he is looking for, he will consider it.
If you want to fish, you must first know the bait in the fish.
There is a metaphor in the sales industry: "Talking, sales are just elevators; Can't speak, sales just climb the stairs. "Find a topic that is likely to lead to customer interest and can provide good opportunities for both parties.
If the salesperson can grasp the psychology of the customer and grasp a theme that may lead to the customer's expression, then opening the sales situation is a matter of success, which requires the salesperson to continue to explore, summarize and discover in practice.
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The details that need to be paid attention to are, first of all, before the visit, you must set the time, do not rush to go, impolite, and secondly, when visiting customers, dress neatly and neatly, be polite to people, and do not be abrupt, so that it will be easier to be accepted.
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Dear, you need to pay attention to the following points1Pay attention to make an appointment in advance to visit the customer2Know the relevant information of the customer in advance3
Prepare the visit materials in advance4Do a good job of wording in advance to combat competing products5Determine the number of visitors6
Arrive early at the visit.
7.Comply with the rules and regulations of the customer's company8The customer missed the appointment for some reason, and said goodbye politely
Pay attention to the image 10 during the visitConfidence 11Find the topics that customers are interested in first12
Ask a few more why you understand customer needs13Correctly guide customer needs14Talk to real buying decision makers15
Listen attentively16Go with sincerity and speak with sincerity17Make a good kick in the door.
I hope mine can help you succeed in winning customers. If you are satisfied with my service, please give a thumbs up and wish you all the best!
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It is necessary to make an appointment with the customer in advance, and the time to visit the customer is also very particular, generally 9:00 a.m. 9:30 a.m., 2:00 p.m
Between 00 and 3:00 is a great time to visit customers. It is necessary to understand the relevant information of customers in advance, communicate in place in the early stage, and promote the achievement of business cooperation.
Prepare the visit materials in advance and arrive at the visit location in advance.
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When the salesman visits the customer, he needs to pay attention to the strength, timing and angle. A thorough analysis of the client's comprehensive background to derive his strengths, weaknesses, threats, and opportunities must be seen through the appearance.
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Clothing brochure grinding about generous and generous, business casual can be;
Behave naturally and appropriately, not pretentiously, as sincere as possible;
Communicate with the company in a timely manner on related matters, strive for the positive attitude of the boss, and cooperate well with colleagues;
In my personal experience, customer interviews are also pre-business work. The focus is on the success of your product. If the other party is a position such as procurement, you may also need to consider rebates, and if the customer is the boss of the other party, then the product takes precedence.
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When visiting an elder, you can say hello to him first, ask him about his recent living and physical condition, and say some blessings, such as uncle, how are you slim and how are you doing; Uncle and aunt, how are you doing? Uncle, it's been a long time, I hope you're doing well.
1. Uncle, how are you doing, how are you doing?
2. Uncle and aunt, how are you doing?
3. Uncle, it's been a long time, I hope you're all right!
4. Auntie, everything is fine with you!!
5. Uncle, I'm here, how are you doing?
6. Auntie, I miss you so much, I wish you good health!
7. Uncle, I heard that you haven't been feeling well lately, how do you feel today? Are you better?
8. Uncle, the weather has been getting hotter and hotter recently, so you must keep your body in Zhuzhou.
9. Auntie, have you been tired lately?
10. Grandma, I'm here, I miss you so much!
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