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If you buy groceries at the supermarket that have grown hair but don't have receipts, here are a few possible solutions:
1.Negotiate with the supermarket: Try to contact the supermarket management or customer service staff to explain the situation and provide the food purchased** or other evidence that the food has grown hair. If the supermarket agrees to refund or replace the product, then the problem may be solved.
2.Complain to the relevant authorities: If the supermarket is unable to resolve the issue, you may consider filing a complaint with the relevant authorities, such as your local business administration or consumer association. They will investigate the situation and help you solve the problem.
3.Seek legal help: If neither of the above methods solves the problem, you may consider filing a lawsuit in court.
In this case, you will need to provide evidence that the food you purchased has grown hair and that the supermarket did not provide a proper solution for refunds or replacement products.
In conclusion, no matter which method you choose, keeping a record of your purchase and relevant evidence is a very important step to help you prove your rights and facilitate the resolution of the problem.
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There is no receipt, but if it is within the expiration date.
In addition to the problem of food, then you can contact the company directly according to the manufacturer on the food packaging. The absence of a supermarket receipt does not prove where you purchased the product, but the food manufacturer has an unshirkable responsibility. If the manufacturer ignores your complaint, then you can report it to the local industrial and commercial department or quality supervision department.
It needs to be dealt with as soon as possible, because the product packaging has been opened, and it is easy to rip off after a long time.
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It depends on what kind of supermarket it is, and then it depends on what you want to do with it, and it is more troublesome to have no receipt, but you can go to the supermarket to buy the same walnut cake, and there will be a receipt.
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Legal analysis: If you buy food in a store and find that the food has expired and there is no shopping receipt, then you can also file a complaint with the food and drug regulatory department. The specific complaint method can be flexibly selected, either by calling ** to complain, or online (provided that the local food and drug bureau ** or **** has a complaint column, of course, you can also log in to the national food and drug bureau or the local provincial food and drug bureau to complain), and you can also bring the items to the local food and drug bureau to complain.
There are many ways to complain, but it should be noted: first, the complaint must be true, that is, the facts are clear, and there can be no fictitious or private purpose to retaliate against the store, etc.; the second is to bring expired food as much as possible; The third is to make the facts before and after the matter clear, that is, on which day and in which time period the food was purchased in the store, how to find out that the food is expired, of course, it must be on the date of purchase, the food has expired to count, if you have not expired when you buy it, but you have left it for a period of time and then expired, this does not count. If the above situation is clearly explained, the law enforcement officer will take the initiative to contact the complainant and learn more about the situation, and at the same time go to the store to understand the situation, although there is no shopping receipt, but if the situation is true and the description is clear enough, then the law enforcement officer will deal with it in accordance with the relevant legal requirements of the Food Safety Law.
Legal basis: Article 148 of the Food Safety Law of the People's Republic of China: If a consumer suffers damage due to food that does not meet food safety standards, he or she may claim compensation from the operator or the producer. Producers and operators who receive requests for consumer compensation shall implement the first responsibility system, and pay compensation first, and must not pass the buck; If it is the responsibility of the producer, the operator has the right to recover from the producer after compensation; If it is the responsibility of the operator, the producer has the right to recover from the operator after compensation.
If a consumer produces food that does not meet food safety standards or sells food that he knows does not meet food safety standards, in addition to claiming compensation for losses, he or she may also demand compensation from the producer or operator for ten times the price or three times the loss; Where the amount of increased compensation is less than 1,000 RMB, it is 1,000 RMB. However, there are exceptions to the defects on the labels and instructions of the food that do not affect food safety and will not mislead consumers.
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Summary. 1. Go to the seller and ask for a return or exchange. If the price of the purchased food is less than 1,000 yuan for 10 times the price, you can ask the merchant for compensation of 1,000 yuan.
2. Find the relevant industrial and commercial department or complain to the consumer association. 3. If you refuse to compensate after negotiation with the merchant, you can call 12315 to complain to the local Food and Drug Administration. The Food and Drug Administration will solve the problem for you within valid working days.
4. If the case is complicated or beyond the jurisdiction of the Food and Drug Administration, a lawsuit can also be filed with the people's court to demand the return of the price and related compensation.
1. Go to the seller and ask for a return or exchange. If the price of the purchased food is ten times the price and less than 1,000 yuan, you can ask the merchant for compensation of 1,000 yuan. 2. Find the relevant industrial and commercial department or infiltrator to complain to the consumer association.
3. If you refuse to compensate after negotiation with the merchant, you can call 12315 to complain to the local Food and Drug Administration. The Food and Drug Administration will solve the problem for you within effective working days. 4. If the case is complicated or beyond the jurisdiction of the Food and Drug Administration, a lawsuit can also be filed with the people's court to demand the return of the price and related compensation.
In general, there is surveillance in the supermarket.
Don't worry.
We are supermarket staff, and the bagged bread we sell is produced by a regular manufacturer, and he said that he was moldy and asked for 500 yuan in compensation.
He didn't have a small ticket.
Ask for the time.
Check it out.
How to deal with it is better.
Start by asking when you bought it.
Drop out of the surveillance to see if it's true.
If you can't ask why and there is no receipt.
Do not set up to buy at your supermarket.
It is necessary to consider whether it is a slander.
What should I do if I see that the monitor has been bought.
Then I can only negotiate compensation with the boss.
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Hello, for you. Provide proof of purchase, which can be reported to the industrial and commercial department. According to Article 85 of the Food Safety Law of the People's Republic of China, penalties for selling expired food:
1. The relevant competent departments shall, in accordance with their respective duties and division of labor, confiscate illegal gains, illegally produced and operated food, and labor-rent disturbing tools, equipment, raw materials and other items used for illegal production and operation; 2. If the value of the food illegally produced and operated is less than 10,000 yuan, a fine of not less than 2,000 yuan but not more than 50,000 yuan shall be imposed; if the value of the goods is more than 10,000 yuan, a fine of between 5 and 10 times the value of the goods shall be imposed; and where the circumstances are serious, the license is revoked.
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Lawyer's analysis: If you buy food in a store and find that the food has expired and there is no shopping receipt, then you can also file a complaint with the food and drug regulatory department. The specific complaint method can be flexibly selected, either by calling ** to complain, or online (provided that the local food and drug bureau ** or **** has a complaint column, of course, you can also log in to the national food and drug bureau or the local provincial food and drug bureau to complain), and you can also bring the items to the local food and drug bureau to complain.
There are many ways to complain, but it should be noted: first, the complaint must be true, that is, the facts are clear, and there can be no fictitious or private purpose to retaliate against the store, etc.; the second is to bring expired food as much as possible; He Sansan must explain the facts before and after the matter, that is, on which day and which time period the food was purchased in the store, and how to find out that the food was expired, of course, it must be on the day of purchase, the food has expired to count, if you have not expired when you buy it, but you have left it for a period of time and then expired, this does not count. If the above situation is clearly explained, the law enforcement officer will take the initiative to contact the complainant and learn more about the situation, and at the same time go to the store to understand the situation, although there is no shopping receipt, but if the situation is true and the description is clear enough, then the law enforcement officer will deal with it in accordance with the relevant legal requirements of the Food Safety Law.
Legal basis]:
Article 148 of the Food Safety Law of the People's Republic of China If a consumer suffers damage due to food that does not meet food safety standards, he may claim compensation from the operator or the producer. Producers and operators who receive consumer compensation requests shall implement the first responsibility system, pay compensation first, and pass the buck if they do not crack the shed; If it is the responsibility of the producer, the operator has the right to recover from the producer after compensation; If it is the responsibility of the operator, the producer has the right to recover from the operator after compensation. If a consumer produces food that does not meet food safety standards or sells food that he knows does not meet food safety standards, in addition to claiming compensation for losses, he or she may also demand compensation from the producer or operator for ten times the price or three times the loss; Where the amount of increased compensation is less than 1,000 RMB, it is 1,000 RMB.
However, this does not apply to the fact that there are defects in the labels and instructions of the restaurant's credit products that do not affect food safety and will not mislead consumers.
With the shopping receipt with the expired goods directly to the logistics department (customer service department or complaint department) to deal with, if it is a large supermarket, it will generally be returned, if it is a small supermarket does not admit to the industrial and commercial bureau **.
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