Samsung phone MMS reception could not load 10

Hello dear Samsung users:

Based on your description, we recommend that you try it by following the steps below:

1.Turn on the data switch of the phone (pull down the top curtain and the data is lit to enter the phone settings - wireless and network - mobile network - use data packet to tick).

3.After the setting is successful, select to send a new color message (the previous MMS message may not be received normally due to network or time problems).

4.Try to change another SIM card.

5.If you can't send and receive MMS messages normally, please back up your phone's data (**book, messages, multi** files, etc.) and restore your phone to the original factory settings - Privacy - Restore the original factory settings). If the problem still cannot be solved and you need to send your phone to the nearest service center for testing, it is recommended that you make an appointment to apply for repair on Samsung's official website and enjoy priority repair service

After the appointment is successful, please bring your machine, invoice and warranty card to the service center where you made the appointment on time.

Comments, suggestions, complaints, please click:

1.Since the MMS service needs to be transmitted through the data service, please confirm whether the data Internet service is enabled.

3.It may be that the MMS parameters are incorrect, causing the mobile phone to fail to receive MMS. Go to Apps - Settings - More Networks - Mobile Networks - Access Point Name - Menu key in the bottom left corner - Reset to default.

4.It is recommended to send yourself a text message with ** to observe whether it can be received normally.

6.If none of the above operations can solve the problem, please back up important data in your phone and restore your phone to factory settingsTry (Settings - Reset (Privacy).

Samsung mobile phone is a smart phone developed by Samsung Group, and Samsung mobile phones really began to be popular all over the world from the A series. The A series was originally a series of folding mobile phones, and the earliest Samsung SGH-A188 (white shape) and SGH-A288 (internal and external dual screens) are classics.

The Galaxy series is arguably the most successful series of Samsung phones to date. In the entire Galaxy series, Samsung has adopted Android's smartphone operating system.

Need a network Do you have an internet connection.

There may be several reasons why the mobile phone receives an MMS message but cannot open it:

1. The mobile phone does not have the Internet function enabled, because MMS messages are transmitted through the GPRS network of China Unicom, so you need to open the mobile phone Internet function before you can receive MMS messages normally.

3. It may be that the mobile phone format is not supported or there is a problem with the transmission of source files, and some mobile phones do not support GIF, IPG and other ** formats or AMR, *** voice formats.

4. Mobile phone parameter setting problem, at present, GPRS mobile phone uses mobile phone to surf the Internet, most of them do not need to change the mobile phone parameter settings, MMS can be sent or received directly, some mobile phones need to set parameters, Unicom GPRS mobile phone parameter settings are as follows:

Multi-** Center:

Port number: 9201 80

Connection type: WSP HTTP

Domain Access Point: UNIWAP

Username: Empty.

Password: Empty. 5. The mobile phone does not support MMS.

1. Turn on the mobile phone data switch.

3. Try to replace other ** cards.

4. Back up your phone's data (**book, SMS, **, etc.), and restore your phone to factory settings (Settings - Account - Reset - Factory Reset).

Whether the Internet access function of your own mobile phone card is turned on, you should be able to receive it when it is turned on normally, you can call the mobile phone card operator to ask.

Turn on data to receive MMS messages.

1. Open GPRS service.

Before using the MMS function, the ** card of the mobile phone needs to open the GPRS Internet service, and you can contact the local network operator to open the GPRS Internet service service.

2. Turn on mobile data.

1.Under the Standby page, swipe down on the top curtain of the screen;

2.Tap Mobile Data and turn it green to turn on.

3. Reset MMS parameters.

1.Under the Standby page, tap the Application icon;

2.Click Settings;

4.Click [Mobile Network];

5.Click [Access Point Name];

6.Tap the [Menu] button at the bottom left of your phone and select [Reset to Default].

Fourth, other circumstances.

If S4 still can't send and receive MMS messages after resetting the MMS parameters, you can try to create a new APN, and the specific operation method is as follows:

1.Under the standby page, go to [Applications] - [Settings] - [More Networks] - [Mobile Networks] - [Access Point Name] - press the [Menu] button at the bottom left - [New APN];

2.Enter the following information:

Name: Feel free to fill in.

APN: CMWAP (Mobile Card), UNIWAP (Unicom Card), 3GWAP (3G Card).

**: Port: 80

Others do not need to be set).

3.Press the [Menu] button at the bottom left, and then click [Save].

If your phone's MMS message won't open, we recommend that you try the following:

1.Check if the mobile phone is turned on mobile data (standby screen - drop down curtain - data on).

3.See if the attachment is too large and if the memory is sufficient.

4.Back up your data (contacts, text messages, **, etc.), factory reset (Settings – Reset Privacy Personal – Factory Reset).

If the problem persists, it is recommended that you bring the purchase invoice, warranty card and mobile phone to the local Samsung after-sales service center, and a professional engineer will help you test it.

It is recommended to follow the following methods:

1.Restart your phone to see if it's a signal issue.

2.Settings - Application Manager - Swipe screen options (all) - Find the information - Click to enter and clear the data to try it out.

3.Try to change to a different SIM card.

4.Check whether the phone has installed security guard or third-party SMS software, and test 5Back up your phone's data (**book, SMS, multi** files, etc.), restore factory settings, if the above methods still don't work, please send the machine to a Samsung service center, and the engineer will check the machine and deal with it.

You'll need to make sure that both parties have MMS enabled.

See if the other party doesn't open GPRS

Based on the situation you describe, it is recommended that you:

1.Check whether the phone is up to date** A third-party software is installed, it may be that the software is incompatible with the phone to cause this phenomenon, it is recommended that you try to uninstall it (Settings - More - Application Manager - Select ** - Uninstall);

2.Check whether the machine has an external SD card installed, and try to remove it.

3.If it does not return to normal, it is recommended that you back up your phone data (**book, SMS, multi** files, etc.) and restore factory settings (Settings-Reset-Factory Reset);

4.If the problem still exists, it may be a problem with the mobile phone system software, it is recommended that you bring the mobile phone three guarantees certificate, and send the mobile phone to the nearest Samsung service center for testing, the specific service center address please visit: