If the product is not satisfied, who will pay for the freight?

"Dissatisfied" with the purchased goods, this "dissatisfaction" is not a personal decision, here you feel dissatisfied, because you think that the purchased goods are not **, but determine that it is not**, you have to come up with evidence, such as the inspection results of the quality inspection department, if there is no strong evidence, you will admit that your goods are parallel imports. This means that your transaction is "fair", and if the seller has not promised to package the shipping before, the buyer will bear it.

So, sometimes when you buy something online, you have to pay special attention. In the event of the above incidents, it is difficult for ordinary individuals to fight those businesses, after all, the power of individuals is limited.

If you don't confirm whether you will be satisfied with the goods you bought, it is best to choose the return insurance before buying, the general return insurance is yuan, and the highest compensation is 25 yuan.

Like the problem you encountered this time, to be honest, the general merchant will not bear the courier fee, there is no quality problem with the product, and the courier fee is borne by the buyer.

Because you're just not satisfied, but it doesn't mean that this thing is fake, so you must pay for the freight, TB is this rule.

You can go to the counter to inspect the goods, no, you can pass the voucher to the seller, just do it. If he still doesn't return the goods to you, then complain to him, and he will definitely give you a refund.

It is recommended that you pay a few cents for shipping insurance, and someone will pay you for the shipping cost when you return the goods.

You can sue him for selling fakes. But remember, don't be greedy.

If there is a quality problem in the case of purchasing freight insurance, the postage compensation is divided into two situations:

1. The freight insurance is purchased by the buyer, and the shipping fee is borne by the seller due to the return of the product quality problem.

2. The freight insurance is given by the merchant, and the freight insurance will give priority to the claim due to the return of the product quality problem.

The insurance company provides insurance services to compensate for the one-way freight caused by the return, and if the amount of the freight insurance claim is not enough, the seller also needs to make up the freight difference.

Don't be a cautious and frank man to mislead people. I just experienced it myself.

I purchased shipping insurance, and the merchant sent the wrong product. After returning the goods, I asked for compensation for the money I had purchased for the freight insurance.

In the end, he was rejected twice by ** Xiao Er.

If you are not convinced, you are welcome to argue.

It depends on whether the seller joins the seven-day no reason to return the goods.

1.The seller did not join the seven-day return without reason. If there is no quality problem, the seller may not agree to the return, and even if the seller agrees to the return, the buyer must pay the shipping cost for the return and delivery.

2.If the seller supports a seven-day no-reason return and is a free shipping product, the seller pays the shipping cost and the buyer pays the return shipping fee.

3.If the seller supports a seven-day no-reason return but is not a free shipping product, the buyer needs to pay the seller's shipping and return shipping costs.

**In the final analysis, the "7-day no reason to return" shipping fee in the return process still depends on the reason for the return: the merchant's problem is the merchant's responsibility, and the buyer's problem is the buyer's responsibility.

The principle of bearing the postage of the "7-day no reason return" service initiated by the buyer: the freight dispute in the transaction is handled according to the principle of "who is at fault, who bears".

1.If the seller is determined to be responsible (such as the quality of the product, the description does not match, etc.), the return freight needs to be borne by the seller;

2.The buyer is responsible (dislikes, inappropriate, etc.), and the buyer bears the round-trip freight;

3.If there is a situation where the agreement is not clear in the transaction, it is impossible to determine whose responsibility is, the transaction will be refunded, the shipping cost will be borne by the seller, and the return freight will be borne by the buyer.

If you are not satisfied with the goods you receive and refuse to receive them, you will need to bear the shipping costs. If it is due to the buyer's dislike and other reasons, then the shipping cost will be borne by the buyer, if the seller is free shipping, some sellers will only let you be responsible for the return of the shipping cost. If it is a quality problem, the seller will bear the shipping cost back and forth.

1. Do I need to bear the shipping cost if I am not satisfied with the goods I receive and refuse to receive them?

If you are not satisfied with the goods you receive and refuse to receive them, you will need to bear the shipping costs.

If it is a quality problem, the seller will bear the shipping cost back and forth.

If it is due to the buyer's dislike and other reasons, then the shipping cost will be borne by the buyer, if the seller is free shipping, some sellers will only let you be responsible for the return of the shipping cost.

This must be communicated with the seller, in fact, the burden of shipping costs mainly depends on the reason for the refusal.

**If the buyer refuses to sign when the product is delivered, the shipping fee may still be borne by the buyer, unless there is freight insurance or the product package is damaged, etc., so it is borne by the seller, so if you want to know the cost of express delivery, it is best to know more about this knowledge.

2. What are the delivery rules?

Delayed delivery refers to the behavior of the seller who indicates that the goods cannot be delivered immediately or within 72 hours after the buyer pays the goods, which hinders the buyer's shopping rights and interests, except for the characteristic products.

If the seller delays delivery, three points will be deducted each time, and the buyer shall be compensated 5% of the actual amount of the tomato skin paid for the product, but the maximum amount of compensation shall not exceed 30 yuan.

1) What are the situations of delayed delivery?

Delayed shipment includes the seller not specifying the delivery time in the description of the item, and actually failing to complete the shipment within 72 hours after the buyer has paid, and saying that the shipment cannot be completed within 72 hours after the buyer has paid.

2) What is the situation when the seller indicates that the goods cannot be shipped immediately after the buyer has paid?

After the buyer made the payment, the seller told the buyer in various ways that he could not complete the delivery within 72 hours.

3) Why is there a time limit for sellers to ship goods?

Data shows that most sellers can ship within 72 hours.

In order to improve the quality of the seller's service, at the same time, meet the buyer's efficient shopping right and create a good shopping environment, **.com has made requirements for the seller's delivery time.

**The "delivery" referred to in Article 43 of the Rules for the Handling of Disputes on the Platform as used in these Rules shall be determined in accordance with the following circumstances:

1) If there is a record time in the carrier's official website system, the time shall prevail.

2) The carrier that does not yet have the conditions for system recording shall be later according to the date filled in the carrier bill and the date of the seller's "click to ship".

If it is because the buyer's shirt is not suitable for materialism, then the shipping cost needs to be borne by the buyer, if the seller is free shipping, the seller will only let you be responsible for the return of the freight, such as the vertical fruit is a quality problem, the seller will bear the freight back and forth.

Non-customized regular products can be rejected directly, and there is no need to pay shipping costs, if it is a customized rejection, the manufacturer will not give you a refund.