The problem of doing counter work in a bank I hope that someone with experience can give some advic

Fainted, there were so many just now, and I don't know if it came out

Summary. Hello dear, happy to answer your <>

The basic workflow of the bank teller every day is three links: the basic workflow of the bank teller every day is as follows: the general bank business hours start at 8 o'clock in the morning, and the bank teller needs to arrive at the business hall at about 7:30 to start the preparations.

Then the box (commonly known as the "teller tail box") that the teller stores cash, important blank vouchers and seals (commonly known as the "teller tail box" in the industry) is removed from the warehouse and placed in the designated position, and the system check-in is carried out with the teller card, and the preparation is almost completed.

There are three basic workflows of bank tellers every day.

Hello dear, happy to answer your <>

The basic workflow of the bank teller every day is three: the basic workflow of the bank teller is as follows: the general bank business hours start at 8 o'clock in the morning, and the bank teller needs to arrive at the business grinding hall at about 7:30 to start the preparations.

Then the teller is removed from the warehouse to store cash, important blank vouchers and seals in the box (commonly known as the "teller tail box" in the industry) and placed in the designated position, using the teller card to sign in the system, and the preparation is almost completed.

Here are some <> related extensions that we hope you will find helpful

The basic workflow of a bank teller on a daily basis is as follows: 2The bank opened on time at 8 o'clock to welcome customers, in the morning, the counter can handle the business, including personal deposits and withdrawals, remittance business, corporate account calling the world business and intermediate business, etc., tellers should be proficient in the use of the system, generally there will be special system business training before taking up the post, and also need to take the teller qualification certificate to be able to hold the certificate.

At about 11:30, the reviewers will count the cash and important blank vouchers after the teller has completed all the business in the morning, and the system can be temporarily signed out after it is correct, and the tail box will be returned to the warehouse.

1.Business diversion: Tell them that they can go to the ATM to withdraw money.

2.Check the documents in advance and see if the procedures are complete.

3.Soothe their emotions 4Pay attention to efficiency while doing your job well. You can solve the problem very well.

What is a counter person:

The counter staff of the bank is the person who handles the business for the customer at the counter. They have a lot of work, such as opening and closing accounts, depositing and withdrawing, transferring and remitting, inquiring about loss reports, etc.

Operational risk of counter personnel:

1) Operational risks arising from improper or deviation in the management of the bank's business processes and systems that have not been improved in a timely manner, resulting in difficulties in operation or execution. For example, inappropriate internal or external processes; unclear division of responsibilities; mutilated documents; the standard text clauses of the contract are incomplete; The standard text clause of the contract is unfavourable to the bank; incomplete documentation; The blank clauses in the standard text of the contract are incomplete or incorrect; inadequate risk management reporting; inadequate disclosure in the returned financial statements; New business or new products have been handled at the front desk, and the relevant documents have not been communicated to the front desk in a timely manner; The new regulations on front-of-house related business were not communicated to employees in a timely manner; Poor implementation of requirements for empty acres of business processes, etc.

2) Operational risks due to personnel factors. This kind of operational risk is the main operational risk faced by China's banking industry at present. Personnel risk arises from subjective and objective factors, the former is that bank employees do not abide by professional ethics, violate regulations, violate rules or operate illegally, alone or participate in fraudulent or misappropriate bank assets and customer assets, or work negligently, and their behavior causes direct economic losses to the bank; The latter is the direct economic loss caused to the bank by the employee's own ability to fight the quality of the staff and the quality requirements of the post.

3) System service interruption or erroneous service caused by the failure of IT technology or technical application environment, or operational risk caused by system data risk affecting the normal operation of business. For example, technology investment risk; system development and execution risks; system functional problems or risk of system failure; system security risks; legal or public liability risks; risk management, model risk, etc.

4) Operational risks arising from external subjective or objective factors. If the counterparty invalidates the transaction by resorting to law (not subjectively, intentionally or negligently violating laws, rules, rules and regulations); Internal management rules and regulations conflict with external laws, rules, or regulatory requirements.

Summary. 1.Business diversion: Tell them that they can go to the ATM to withdraw money2Check the information in advance to see if the procedures are complete3Soothe their emotions 4Pay attention to efficiency while doing your job well.

If you are a counter business person in a bank, what should you do if you encounter many customers who are waiting for business outside the counter in a hurry?

If I am a counter business staff of a bank, when I encounter a large number of customers waiting outside the counter to handle business, I will give appropriate priority consideration according to the situation of each customer. For example, give more attention to remorse and prioritization for older people and people with disabilities. At the same time, I will also give more explanations to customers waiting in line to try to reduce the inconvenience of customers.

1.Business diversion: Tell them that Chan Liang can go to the ATM machine to withdraw moneyCheck the information in advance to see if the procedures are complete3Ann stupid attack soothed their emotions 4While doing a good job of failing the job, pay attention to efficiency.