How to do computer after sales service What does computer after sales service mean

Excellent salesman = interpersonal relationship + strength.

A person's success has a lot to do with his interpersonal relationships, how to make his interpersonal relationships better? Let's start with how important relationships really are. The first point is that everyone is in the business of relationships.

I often ask a lot of students, what industry do you work in?

"I'm working as a real estate agent," he said. I said

You're not. He said, "I am."

I asked the other one, and he said he was engaged in insurance. I said, "You're not in insurance.

He said, "I am." "Later, I asked another student, I said, what industry are you in?

"I'm in the computer business," he said. I said

You're not. He said, "I am."

They began to wonder: "Teacher Chen, I am obviously here, why do you say that I am not?" "We started debating.

Later I told them, "You're in the relationship business. ”

Everyone is in the relationship industry, and some people are successful because they have someone else to support them. Some people will have income because others are willing to pay them money.

Getting rich = Relationships + Strength.

Suppose a product is very good, but you hate the service person, will you buy it from him? Probably not. If a product is good, not the best, but you have a very good relationship with the salesman, do you still have the possibility to buy? Can be considered because of the good relationship.

One person's success is more than 50 percent* interpersonal relationships, and the rest * strength. No matter how strong you are, if you don't have connections, I'm sorry, you won't succeed. You are very well connected, but you don't have the strength, you are still limited.

If you have the strength to match the network, your success is limitless.

The best way to improve your relationships is to take your time

When we understand that relationships account for such a large part of our success, how can we improve it?

Quite simply, the best way to improve relationships is to "take time". Because everyone feels that when you are willing to spend time with him, he feels that you think he is important. If you don't spend time with him, he will feel that you don't think he is important enough.

Everyone likes to be valued. Take the time to get along with him, take the time to contact your customers, take a little time to give him some small giveaways, take the time to write a thank you card to him, spend some time with him **, spend some time with him for dinner, spend some time with him for an outing, is your relationship different at this time?

Reaching out is what nurtures relationships.

"This is how all interpersonal relationships are cultivated." If you don't keep in touch, if you don't keep in touch like this, if you don't keep in touch, if you don't take the initiative to contact, you won't succeed.

Every successful person understands how to network and maintain one. Many people can network, but there is no way to maintain it, why? Because he didn't take the initiative to contact.

Everyone is used to being passive, and few people like to take the initiative to make friends on an occasion. But those who take the initiative to make friends, he will make the most friends. So you have to do things that no one else wants to do.

You must take the initiative in everything and take the initiative to contact, because being passive will not be rewarded.

Then you have to have the qualification of computer after-sales service, register a company, recruit some skilled employees, register a company, and choose a computer company to do after-sales.

Summary. Dear, hello, I am happy to answer for you, 6 tips on how to do after-sales service: 1) Grasp the main service objects and the main problems solved.

Masters are all right to the heart of things. 2) Don't underestimate everyone in the customer, the little people can also affect the success or failure of your service. 3) Don't speak too absolutely.

There are no absolutes in the world, and you should not easily say "absolutely fine"; You can remain silent and, if you have to, say something like, "It's usually fine" or "If there's a problem, we'll get back to you in a timely manner." 4) Manners, conversation, and dress appropriately to show the company's cultural heritage.

A drop of water can refract a sun. Your words and deeds represent the image of the company, and you must not be too casual. Your words and actions can lose a customer, develop good professional habits, hairy, rough, meaningless quarrels, etc. are taboo for after-sales service personnel.

5) Don't talk to customers about what your competitors are not. Belittleing others is to elevate yourself, but it often backfires, so you might as well be generous and give others a little affirmation, which will help you establish a good image for yourself. 6) Don't belittle your colleagues in front of customers, and don't say that you are the best in the company.

Hello! We are a manufacturer, how to deal with this after-sales problem.

Dear, hello, I am happy to answer for you, 6 tips on how to do after-sales service: 1) Grasp the main service objects and the main problems solved. Masters are all right to the heart of things.

2) Don't underestimate everyone in the customer, the little people can also affect the success or failure of your service. 3) Don't speak too absolutely. There are no absolutes in the world, and you should not easily say "absolutely fine"; You can be silent, and if you have to say something, you can say:

Generally, there is no problem" or "If there is a problem, we will provide you with services in a timely manner". 4) Manners, conversation, and dress appropriately to show the company's cultural heritage. A drop of water can refract a sun.

Your words and deeds represent the image of the company, and you must not be too casual. Your words and actions can lose a customer, develop good professional habits, hairy, rough, pointless quarrels, etc. are the taboo of after-sales service personnel. 5) Don't talk to customers about what your competitors are not.

Belittleing others is to elevate yourself, but it often backfires, so you might as well be generous and give others a little affirmation, which will help you establish a good image of yourself as a blocker. 6) Don't belittle your colleagues in front of customers, and don't say that you are the best in the company. Give your customers the feeling that you have a stronger company behind you.

Dear, hello, I am happy to answer for you, you can tell him that either you apply for a return, or it is a reissue.

We are manufacturers, wholesale to customers, and then sell in the live broadcast room.

Hello, I'm glad to answer for you, You can ask the customer to count how many missing items there are in total, and you will reissue them to the hungry in the past.

Kiss ,,, be happy to answer your questions"How to do it after sale"As a project contractor, I will strictly follow the provisions of the tender and the contract, and provide the owner with the responsibilities and obligations during the one-year warranty period from the date of completion and acceptance of the system. After the warranty period, considering the continuity of equipment maintenance, it is recommended that the owner sign a maintenance contract with me to ensure the technical support and management support necessary for the normal operation of the system. In order to better implement the after-sales service of the lighting project, the after-sales service matters are now described as follows

1. The project has set up a quality assurance service group centered on the engineering department of Jiangsu green lighting engineering, with three people as the main fixed-point maintenance personnel to ensure that there are long-term maintenance personnel on duty 2. We solemnly promise that we will be responsible for providing on-site safe operation and necessary maintenance training to the construction unit. The content is the basic structure and performance of the system and equipment, the structure, use and repair of the main components, the daily use and maintenance and management, the elimination of common faults, the handling of emergencies, etc., and the training location is mainly at the equipment installation site. Regular check-ups:

We will conduct a comprehensive inspection of the equipment work every quarter, and submit an inspection report to the tenderer to troubleshoot in a timely manner, carry out necessary repairs, and replace non-man-made damaged parts free of charge, and we will provide permanent 7 days 24 hours ** service and long-term free technical support. For the notice of the purchaser's matching service, the finding party will respond within 1 hour after receiving the report, arrive at the scene within 48 hours, and complete the processing within 48 hours. If the failure of the main Peifeng Yingyao equipment is not dealt with within 48 hours, we will provide the same grade of equipment free of charge to the purchaser for temporary use or take emergency measures to solve it, and shall not affect the normal use of the purchaser.

3. During the quality warranty period, under the condition of non-human factors, all maintenance costs and spare parts are provided by us free of charge 4. After the warranty period is over, if you need to continue maintenance, you can refer to the warranty method. In case of special matching, you can handle it on your behalf.

Go to the after-sales repair computer to make it clear what you need to repair Don't be led by the clerk for example, you don't know that your computer is broken in the ** In this way, it will give the clerk a chance to take advantage of it Obviously it is a problem with the system, you have to say that the memory module is faulty and you need to spend money to change It is necessary to understand in advance what is the problem with your computer Targeted dialogue with the clerk The computer should mainly emphasize the appearance of the computer during the warranty period and has not been repaired! With the warranty card to protect rights,The warranty period is free,You can apply to return to the factory if the motherboard is broken,And it's also free,My personal experience Lenovo T430 motherboard is not artificially damaged and broken Return to the factory for a month free repair Pure hand beating Tired to death Give a hard point。

1. Record your memory module tag number.

2. It's best to take the hard disk back and don't put it there.

3. It is best to be in the official after-sales center.

Well, as long as it is a hardware problem, after-sales can help you solve it, when you go to after-sales, there is nothing to pay attention to, you can bring a good invoice, there is no need to remember the serial code, and the after-sales front desk will help you copy the number. When the time comes, put the machine after sale, take the documents and go home and wait for **.

1. Bring the invoice at the time of purchase, 2. Pay attention to the fast service code of your own machine.

3. Ask how long it will take to repair.

If the warranty is over, it is useless to bring an invoice, and the after-sales service will still give you maintenance, but you have to charge for the computer after-sales service is outsourced to other maintenance companies, so you should also pay attention to whether the after-sales service is official.

Some of the outsourced after-sales services are very poor, and you can call ** to the computer 400 ** to complain.

As long as it is covered, it can be taken for testing. If the warranty is out of warranty, it is recommended to go to a computer repair shop.

Yes, you have to check the serial number on the machine, there is nothing left, go directly to the after-sales station, there are professional testing tools! As long as it doesn't work, it can definitely be repaired!

1. Bring the invoice (if the invoice for online shopping is office supplies, some brands need to show the detailed invoice). Back up your computer. Make a list of parts.

2. After-sales repair of computers, most manufacturers will be more formal, but occasionally there will be repairs to this other faulty frame.

3. For example, if your graphics card is broken, take it and repair it, and come back to find that the graphics card is good, Bluetooth, and the touchpad are not working, and this kind of phenomenon also happens from time to time. So go to after-sales, be sure to pay attention to this kind of problem!

4. There is basically no need to worry about being stolen to change parts, and big brands rarely happen!

It is the service after the consumer buys the computer, implements the three-guarantee service of national electronic products, provides technical support and other related services, and also provides the service provided by the brand itself.