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Doing a job, without passion, is like without salt, you will never be able to cook a delicious meal! If you think it's just simple marketing, you can give up now; But if you think that this is the starting point of your life and career, and the beginning of the cultivation of good adaptability, skilled communication skills, and never-give-up enterprising spirit that you will need to have in the future, then you must put all your enthusiasm into doing this job well, and you will definitely succeed in increasing the success rate.
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To have a good eloquence and image, the sales exercise is nothing more than lip service, use your language to induce your customers to go to your thoughts, and then force orders, facilitate transactions, of course, you should also pay attention to the appearance of the image, wearing too sloppy and sloppy so that people see that there will be a sense of rejection will reduce the favorability of others.
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Some salesmen need to type a lot of ** every day, you can't predict in advance who is on the other end of **, so in the case of your limited adaptability skills and independent insights and professional knowledge, if you are not mentally prepared enough, do not dial this **, because your trembling voice, scattered language, slow response, will make you feel that the earpiece in your hand is a bomb that is about to ** and want to throw it away quickly, so you can imagine how our customers or candidates will feel? With sufficient confidence and preparation, you will not be afraid of being refuted by others, on the contrary, you will cherish such opportunities.
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Being good at capturing the latent message in the customer's language will give you a good chance to create success. When you catch it, you must firmly grasp it and use some effective tricks appropriately, such as "preconceived", "forced to go to the top of the mountain", "united front", "greedy for small gains", "wearing a high hat", and so on. Learning to use these common and useful techniques will help you a lot in your sales efforts.
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I think the most important thing is to keep a humble heart and not be arrogant or discouraged when you win. Whether you are in a traditional industry or an Internet industry, a good attitude will often achieve twice the result with half the effort.
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Good professionalism, simply put, is character, which is the basis for doing anything well.
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Don't offend your customers, as the saying goes, good things don't go out, and bad things spread thousands of miles. Joe Girard is the world's greatest salesman, ranking first in the Guinness Book of World Records for 12 consecutive years, and he holds the world car sales record: an average of 6 cars sold a day for 12 consecutive years, which no one has ever beaten.
His three books, "How to Close Every Order", "How to Sell Yourself" and "How to Reach the Top", are still very good.
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"It's the right of the customer." Each of us will exercise this right when buying goods, so you should be patient enough to deal with the discernment of your customers, when you represent not yourself but the company you work for, and the opportunity often comes from here.
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Be diligent, or you will have money.
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It is necessary to have a good professional ethics, not to be greedy for small profits for a while, and to behave and do things are the same.
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It is best to make the customer feel that you are his good friend, you help the customer like a friend, and believe that if you pay like this, the customer will also see it.
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Good salesman to help customers this thing, depending on the situation. 1. In terms of work and technology, we can guide customers, and give some feasible suggestions and solutions, and finally let customers confirm. 2. Helping customers depends on the situation and is a business matter.
It's still a private matter, as long as it's within your ability and you feel like you're very close to the customer, you can also try to help as much as possible. 3. It is true that you should pay attention to a degree of communication with customers, and don't relax your attitude just because you are friends. When helping customers, you should not appear to be extremely good, but should have a natural attitude.
In fact, the business focuses on a communication, complex things depend on how you make it simple and the two sides reach a common point, this relationship is also more delicate, as for how much to help customers, this completely depends on customer analysis, and varies from person to person, I roughly divide customers into three categories: A, B, and C. Class A customers they know better, Class B customers do not understand, Class C customers are pretending to know very well, but in fact half a bucket of water, for Class A customers, then open the skylight to say that there is no need to go around the corner, if you go around the bend customer will feel that you do not respect him, such customers as long as they recognize your products and pay more attention to service. Class B customers he does not understand the industry and products, at this time need salesmen to guide them to understand the product, promote the product, such customers to him more instilled in the product market development prospects and future product development trends, to give customers a certain trust and hope.
Type C customers: This kind of customer is more difficult, because they don't know how to put on a very understanding posture, you can neither expose nor be misled, so you must stick to your own position, slowly bring him into your thinking mode, this kind of customer once conquered by you is also a long-term cooperation.
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As long as you are in the process of marketing, more consideration of the interests of customers, less consideration of their own interests, your ideas sincerely communicate with your customers, when necessary and to give to your customers, so that he feels that you are his bosom friend and friend, so that he can accept you as a matter of course. Indeed, heart-to-heart, your sincere customers can feel it.
The operator must impress the customer with his service, make them satisfied, and leave with a smile, and you treat each customer with your confidence, courage, and enthusiasm, so that they feel at home. Start small, as soon as the customer enters the door, you are warm and polite, showing that you are always listening to the customer telling you to take something, and if the customer does not buy anything, maybe he will think sorry for you, and eventually he will buy something generously. In fact, hospitality is a respect for people, you respect others, others will respect you, if the customer with strong self-esteem, meet an indifferent gaze, will turn away, even if he has the desire to buy. >>>More
It is nothing more than a support belt, you are their only hope and reliance, if they ask for help from you, you have to help, just like a wild goose flying, you are the head goose, you have to be more in front of you. >>>More
1. High sense of responsibility.
2. Rich professional knowledge. >>>More
3. Go to the relevant forums to send some advertising information. >>>More
I was also a skilled worker at the beginning, I was a mechanical (fitter) in addition to this I don't know what else I could do, in 98 the factory closed down, to be a salesman, I usually talk to people are shy, but I have to face so many unknown customers every day, this is not to kill me, hey, at this time, the leader wants me to run the business, no way, the head, I didn't expect that I still have this talent. Of course, I still have to be guts, with a little bit of my efforts, the market has opened, and now I am no longer a salesman, I have started my own business, which is also thanks to the experience I learned in doing business. I think the most important thing in doing business is eloquence, and when you communicate with others, you must express what you want to say in the best and most concise language. >>>More