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The specific provisions for the refund procedure after the train ticket change are as follows: if the change is made before the train starts, the refund can be processed before the changed train starts; If the ticket is changed after the train has started, the ticket cannot be refunded.
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There are regulations on railway rebooking:
You can only change one ticket per ticket. After the ticket is changed, if the passenger cancels the trip, the ticket can be refunded according to the regulations, but the ticket changed after the departure due to special circumstances will not be refunded. (- Excerpt from the FAQ on the official website of 12306).
So: as long as the ticket is not changed after driving due to special circumstances, it can be refunded. In other words: as long as the ticket does not have the words "non-refundable after driving", it can be refunded.
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If you change your ticket after driving, you can't get a refund, and if you change it before driving, you can get a refund, and the regulations of the railway company are as follows:
On the premise of transportation capacity, more than 48 hours (exclusive) before departure, other trains within the pre-sale period can be changed; Within 48 hours before departure, you can change to other trains before departure, or you can change to other trains between 24:00 on the day of departure and the date on the ticket, and do not apply for changes on or after the day after the date of the ticket; After the start of the journey, passengers can still change to other trains on the same day, but they can only change at the station where the ticket is issued, and the tickets changed after the start of the train cannot be refunded.
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1. According to the regulations of the Railway Bureau: each train ticket can only be changed once, and the train ticket can be refunded after the change, but the corresponding handling fee must be charged.
2. If the date of travel of the train ticket after changing or changing to the station is during the Spring Festival, the refund fee will be charged less than 24 hours before the departure time.
3. If the passenger applies in person, please provide the ticket and the original valid ID used when purchasing the ticket. If you are unable to present your original valid ID card, please go to the railway public security card gate of the station to apply for a temporary identity certificate for taking the passenger train, and then apply for a refund.
If you change to another train more than 15 days before the start of the train between 48 hours and 15 days before the start of the flight, and the refund is made 15 days before the start of the flight, a 5% refund fee will still be charged. For more than 2 days within 15 days, 5% of the ticket will be deducted as a handling fee. Within 24 hours within 48 hours, 10% of the ticket will be deducted as a handling fee.
For refunds within 24 hours, 20% of the ticket will be deducted as a handling fee.
Train tickets that can be changed online are refundable, and if you don't collect your ticket, you can refund your ticket online up to two hours before departure. Refunds are only available if the ticket is changed at the train station and the word "non-refundable" is indicated on the ticket, which is generally due to special circumstances for tickets that have been changed after driving. Refunds made earlier than 48 hours will only be subject to a 5% handling fee.
Tickets can be refunded after the change, but the corresponding handling fee will be charged.
According to the regulations of the Railway Administration, each train ticket can only be changed once, and if you change or change to other trains that are more than 15 days away from the start of the train within 48 hours and 15 days before the start of the train, and the ticket is refunded 15 days before the start of the train, a 5% refund fee will still be charged.
If the date of travel of the ticket after changing or changing to the station is during the Spring Festival, the refund fee will be charged less than 24 hours before the departure time.
If the refund is made more than 15 days (exclusive) before departure, no refund fee will be charged; 5% of the fare will be charged if the departure time is more than 48 hours before the departure time of the station on the ticket, 10% of the fare if it is more than 24 hours but less than 48 hours, and 20% of the fare if it is less than 24 hours.
When changing a ticket or "changing to a station", if the fare of the new ticket is lower than the original ticket, the difference will be refunded, and the refund fee will be charged for the difference and the current refund fee standard will be implemented. The mantissa calculated above is in units of 5 jiao, and the mantissa is less than the angle rounded, the angle and above and less than the angle is counted as 5 jiao, and the angle and above are rounded up to 1 yuan. The minimum refund fee is 2 yuan.
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Legal analysis: In principle, the changed train ticket is not allowed to be refunded, which is in line with the long-standing service measures stipulated by the relevant departments, if you have not got the ticket, refund the ticket according to the ticket purchase channel, if it is purchased online, you can cancel the order online. If you have already got your ticket, you must go to the refund window to queue up for a refund, and you must go out as soon as possible, be prepared, and bring your ticket.
There will be a non-refundable stamp after the ticket is changed, and the ticket cannot be refunded.
Legal basis: Interpretation of the Supreme People's Court on Several Issues Concerning the Application of Law in the Trial of Cases Involving Disputes over Compensation for Personal Injuries in Railway Transport If the perpetrator deliberately lies on the track or collides with the train, the railway transport enterprise is not liable, and if the actor is hit for other reasons, the railway bureau may have to compensate. If a railway transport enterprise fails to fully perform its obligations such as safety protection and warning, and the victim commits the above-mentioned wrongful acts, the railway transport enterprise shall be liable for compensation between 80% and 20% of the total losses.
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OK. Quiet Pure Clan.
Each train ticket can only be changed once, and the train ticket can be refunded after the change, but the corresponding handling fee will be charged. If the refund is made more than 15 days (exclusive) before departure, no refund fee will be charged; 5% of the fare will be charged if the train ticket is more than 48 hours before the departure time of the station, 10% of the fare if it is more than 24 hours but less than 48 hours, and 20% of the fare if it is less than 24 hours.
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OK. Each train ticket can only be changed once, and the train ticket can be refunded after the change, but the corresponding handling fee must be charged. If the refund is made more than 15 days (exclusive) before departure, no refund fee will be charged; If the train ticket is more than 48 hours before the departure time of the station, it will be calculated as 5% of the fare, if it is more than 24 hours but less than 48 hours, it will be calculated as 10% of the fare, and if it is less than 24 hours, it will be calculated as 20% of the fare.
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Legal analysis: Train tickets can be changed once, and tickets for the changed fire can be refunded. After the ticket is changed, if the passenger cancels the trip, the ticket can be refunded according to the regulations, but the ticket changed after driving cannot be refunded. For the changed car and missing tickets, the "change to station" service will not be provided for the time being.
Legal basis
Article 816 of the Civil Code of the People's Republic of China If a passenger is unable to ride at the time recorded on the ticket due to his/her own reasons, he/she shall go through the refund or change procedures within the agreed time limit. If the application is overdue, the carrier may not refund the ticket and shall not bear the transportation obligation.
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