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The role of the hotel.
1.The base of tourist activities.
2.Generate tourism revenue.
3.Create jobs for the community.
4.Promote the development and change of social consumption patterns and consumption structures.
5.Drive the development of other industries.
6.The level of hotel development is a sign of the level of tourism development and the degree of socio-economic and civilization.
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Section 1 Meaning and function of the hotel.
1. The meaning of the hotel.
The word restaurant originated in French, and originally meant a villa for French nobles to entertain dignitaries in the countryside. Nowadays, the definition of hotel has become international, and its meaning has changed profoundly. All authoritative dictionaries abroad have defined the word hotel as follows.
Lear Encyclopedia - Hotels are generally buildings and institutions that provide accommodation, meals, and services to the public.
Encyclopædia Britannica – A hotel is a building that provides lodging and often meals to the public on a commercial basis.
Encyclopedia of America – A hotel is a well-equipped public lodging facility that generally offers good deeds, alcohol, and other services.
The Oxford Illustrated English Dictionary A hotel is a place to stay for a fee that provides accommodation, meals, etc.
From the above definition, a hotel must meet the following four conditions at the same time.
1. It is a reception place composed of buildings and well-equipped facilities.
2. It must provide accommodation, meals and other services.
3. Its service objects are the public, mainly foreign tourists, but also local residents, that is, some other special status or class of people, as well as the majority of ordinary consumers.
4. It is a commercial service enterprise, for the purpose of profit, so its users must pay a certain fee.
Second, the function of the hotel.
1. Accommodation function.
2. Catering function.
3. Business functions.
4. Home function.
5. Vacation function.
6. Conference function.
Note: The function of a hotel mainly refers to the utility of providing services to meet the needs of guests. The most basic functions of a hotel are accommodation and dining.
Other features are the result of the hotel's continuous improvement to meet the growing needs of its guests. In addition to the above given hotel functions, the hotel has many other functions, please refer to what you have learned, and then give a few more hotel functions: (such as the hotel also has entertainment functions; shopping features; recreational functions, etc.).
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1. The catering department is an important part of the modern tourist hotel.
The scope of the food and beverage department includes all kinds of restaurants, bars and other traditional business establishments, and now most hotels have expanded the scope of food and beverage jurisdiction to entertainment, exhibitions, etc. All of these catering establishments and catering facilities are places where guests often move around and are the center of activity for guests in the hotel.
2. The catering department creates considerable economic benefits for the hotel.
F&B revenue is the main part of the hotel's operating income**Generally speaking, F&B revenue accounts for about one-third of the hotel's revenue from the business and the catering revenue of a well-run hotel can be equal to or even exceed the room revenue.
3. Catering service directly affects the reputation of the hotel.
The food and beverage service space is ideal for social gatherings, with frequent contact with in-house and out-of-store guests day and night. Many guests tend to take the impression of the restaurant and bar as the impression of the hotel as the whole hotel. The quality of the catering department's management and service quality is often related to the reputation and image of the hotel, which in turn affects the source of guests.
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First, the role of the hotel:
1. The base for tourists' tourism activities.
2. Create tourism income.
3. Create employment opportunities for the society.
4. Promote the development and change of social consumption patterns and consumption structures.
5. Drive the development of other industries.
6. The development level of the hotel is a sign of the development level of tourism and the degree of social economy and civilization.
2. Features of the hotel:
1. Service: mainly to provide labor services.
2. Comprehensive: with comprehensive functions.
3. Enjoyment: to meet the needs of guests.
4. Culture: It is a place to experience the consumption of foreign culture.
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The main function of the hotel is to bring a convenient accommodation environment to the guests. and a quality standard of room and board. And each restaurant has its own specialty. Including the decoration features, but also the characteristics of the dishes.
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The main difference between catering and hotel is that catering only provides food and beverages, while restaurants can also carry out other businesses such as accommodation.
Catering: refers to a facility or public catering house that openly provides food and beverage to the general public in a certain place.
1. Restaurant, a kind of store that provides catering services;
2. A dining room, a room or facility that is usually seen in residential buildings, is sometimes connected to a kitchen or living room.
Hotel: It is a place that mainly provides short-term accommodation for tourists, and the hotel usually provides guests with restaurants, swimming pools or childcare and other services in addition to accommodation.
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01 The main difference between a catering company and a hotel is that catering only provides food and beverages, while a hotel can also conduct other businesses such as accommodation. F&B companies are more formal, and the hotel is colloquial, but both the restaurant and the hotel are open to the public, and some hotels also offer conference facilities to attract business organizations for events such as meetings, interviews or press conferences.
Catering companies refer to enterprises, hospitals, schools, hotels, etc., which contract canteens to professional catering companies to manage (manage) according to their needs, and then choose all kinds of dishes provided by catering companies to regret meals. A hotel is a place that mainly provides short-term accommodation for tourists, and usually provides guests with services such as restaurants, swimming pools, or childcare in addition to accommodation. The main difference between a catering company and a restaurant is that the business scope of a restaurant is larger than that of a catering company, which only provides food and beverages, while a hotel can also conduct other businesses such as accommodation.
The modern hotel evolved from the inn in China, the caravan inn in the Middle East, the hut of the Guluo Xiaohua Zhengma, the roadside hotel in Europe and the carriage inn in the United States. Some hotels also offer conference facilities to make Sail attractive to business organisations for events such as meetings, interviews or press conferences. The hotel's banquet hall can be used for weddings, dances and other events.
The basic characteristics of the hotel are: first, the service object of the commercial hotel is the general civilian, mainly to receive business guests, the scale is large, the facilities and equipment are perfect, the service items are complete, the emphasis is on comfort, cleanliness, safety and practicality, not the pursuit of luxury and luxury. Second, the implementation of the low ** policy, so that customers feel that the charge is reasonable, the money is worth it; Third, the hotel operator and the owner are gradually separated, and the hotel business activities are completely commercialized, focusing on economic benefits and making profits; Fourth, hotel management is gradually scientific and efficient, focusing on market research and market target selection, and paying attention to training staff and improving work efficiency.
Of course, this is another matter. You accept other people's hotels, just some facilities. Alcoholic beverages and other edible items. Further consultations could be made.
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