How can I complain about Shentong Express and be able to make a corresponding penalty

I think you can 1. Tell the seller to help you deal with it, because you will definitely not pay if you don't receive the goods, if they don't help, you will apply for a refund, and they have the responsibility to help you, because the whole process of online shopping is not finished until you receive the goods.

2. You can call ** to your provincial level or your city Shentong Express to respond to this matter, if you really can't call the headquarters, I think it should have a certain effect.

3. If you ignore you, then you are not willing to suffer, you will directly find ** to complain or call 12315 to complain. Someone will take care of it.

4. You should pay attention to keeping the voucher, such as the seller's invoice, which you print out yourself, which is very useful.

When you encounter such a courier, you will make an appointment with him next time to deliver the goods, and then fix the camera with something, and the shooting angle is just where you inspect the goods (this is to prevent some low-quality couriers from beating people, hit you 110 claims, and then complain to the company), and then you say that you want to inspect the goods first, and then you will slowly study, study for an hour, and die in a hurry, if it can't deliver the goods in a day, it will be fined, if we are all like this, see that they dare to be our consumers in the future. Although it is said that express delivery is not easy, is it easy for us? Spending money to find gas, it was they who were unreasonable to customers first, and we were also forced, who made complaints useless?

Go to the State Post Bureau to complain** complain, it is very effective. I had a dispute with the express delivery on the same day, and I went to complain**, and the next day the staff of Shentong Company came to apologize and gave me the result of punishing the courier. It's all the effect of the post office's complaints, and later**staff also called** to verify the situation and asked me if I was satisfied.

Super bad Shentong, our Shentong is to throw the doorman and send a text message to you, whether you can receive a text message or not, whether you get something or not doesn't care at all, and it also shows that you sign for it, and you quarrel with you with swear words when you hit **.

Wait, there is nothing else to do, boycott Shentong, and now I am cursing him every day to go out of business early.

The staff of Shentong in Manchuria have gone back to bury their families, and he is dying, and I hope that the staff of Shentong Express in Manchuria will die immediately.

I also took the goods on the 14th last time, and it arrived in 5 days, from Jiangsu to Guangdong. Maybe it's the Double 11 influence...But if you haven't received it yet, it's been a long time. Let's see if we can contact the seller....

Summary. Kiss <>

Thank you very much for your patience and inquiry: after Shentong complains about the courier, the courier will be punished with fines, suspension or even dismissal. Complaints against Shentong couriers are punished according to the severity of the situation, with fines ranging from 50 to several hundred yuan.

If the consumer complains to the courier company, the courier company will impose a fine on the courier according to the severity of the situation.

What kind of punishment will the courier be punished after Shentong complains about the courier?

Hello, what should I do if the courier puts the courier at the doorman, but the courier is lost?

Kiss <>

Thank you very much for your patience and inquiry: after Shentong complains about the courier, the courier will be punished with fines, suspension or even dismissal. Complaints against Shentong couriers are punished according to the severity of the situation, and the fines range from 50 to several hundred code modules.

If the consumer complains to Shentong Express about the courier, the courier company will impose a fine on the courier according to the severity of the situation.

Dear, the courier put the courier to the doorman, but the courier lost it and the courier took care of everything.

Will you cover all the costs?

Kiss, if without your permission, you are left in the doorman without permission. It's to bear it all.

Dear, do you allow the courier brother to be placed on the doorman?

It's with my consent.,But I can't find it for a few days.,Dear.,Okay.,Is it someone else who also has the habit of putting the courier on the doorman.。

Yes. Dear, then I really can't find it is taken away by others, you call the official ** of the courier, tell them, just say that the courier is lost. Explain why.

Already hit. No one is dealing with this now.

<>2. Click [I want to query].

3. Click [Consultation and Complaint].

4. Enter "Demand Information", and then click [Next].

5. Input only into the "express information".

6. Enter the "Feedback Content" and upload the attachments, then click [Submit].

The method of complaining about Shentong Express is as follows:

Complaints can be made by calling 95543 Shentong Express customer service**, Shentong official website complaints, State Post Bureau complaints** complaints, 12305 State Post Bureau complaints**, etc.

Or contact the relevant courier or local express outlets to inquire about the details and put forward opinions, explain the reason for the complaint to the person in charge of the outlet, and see if you can get a reasonable solution from Boji.

You can also find the official website of Shentong on the computer to make a complaint. After entering the main page of the official website, you can find [Complaints and Feedback] on the left side. Fill in the information according to the page guidelines and submit your complaint as clearly and in detail as possible.

After confirming that everything is correct, click Submit, and then wait for the result of the complaint.

Precautions for sending couriers

1. Outer packaging.

When mailing things, put things into a carton or package, seal them with tape, if not, like the postal service will help customers put them into a box, of course, the box is charged separately, and if you have small things, the courier will also take it back to help the customer load it.

2. Packing size.

You should prepare your own cardboard boxes or cloth bags to hold things, be careful not to be too big, too big the gap to fill with soft things, too small to put the things to send.

3. Choose a courier company.

Confirm the courier company or postal logistics, and whether there is such a similar organization at the place of arrival, such as the place A of the place of sending is YTO Express, and the destination B must also have YTO Express.