The seller refunded the money after the refund was overtime, but the goods were sent to my address,

If the seller has not processed the refund time, the money will be refunded, but the goods are sent to your address, this depends on your own choice, you can also choose to refuse to accept it, and return the goods directly to him.

Of course, you have to go back, and you have to be honest, not your own money that you don't earn.

Hello, in this case, since the seller has refunded you, and the goods sent to you, you can refuse to accept them and let him return the same way.

Of course, you can leave the goods behind, but that seems a bit unethical.

Then you can send him a red envelope, and if you send a red envelope, don't bring his goods.

It is best to send the goods back to the seller, otherwise, even if you get the money, the seller still has the right to recover it, or you can negotiate with the seller and deal with you at a low price.

You are honest. You can talk to the seller and see how the seller replies to you, I think it's possible that the seller won't ask for your money and goods.

The most straightforward logical action is to return the goods. If you appreciate the goods after seeing them, it is also more convenient to pay back the red envelope according to the value.

Hello friend the seller refunded the money after the overtime and did not process the money was returned, but the goods were sent to your address, this should not be a big problem, you can leave the goods.

If the money is returned, you don't have to pick up the goods. When the time came, they automatically returned the goods.

In this case, you can initiate a return again, and then return the goods to the seller.

In this case, the voice and the manufacturer say hello in time, since the money has been refunded to you, you should not accept other people's goods.

If you can refuse to accept it, don't receive it, otherwise you will pay again.

Now that the goods have been shipped to the address, you can choose to return the goods for a refund on the grounds that there is a problem with the item.

I think since the seller doesn't give you a refund, but the goods have already arrived with you, he will definitely contact you.

This matter is simple to attend, then you can return the goods, or you can send him a red envelope, and you can leave the goods.

That means that your refund application was unsuccessful, he has sent you the goods, if you don't want it, you can return the goods to him. Just go ahead and apply for a refund.

I should return this goods to the seller in a timely manner, it should be handled like this, it should be a better one.

Situation 1: The refund has been made, and the visa is directly rejected when the goods are received, and then returned.

For an order, it is very easy to get a refund, but after the refund is issued, the seller needs to communicate with the courier to return. However, after the express is sent, it will pass through many locations, which requires different people to relay, and if any link is not well communicated, it will not be successfully recovered. Therefore, although the money was refunded, the things were delivered to the buyer.

In this case, the most ideal situation is that the buyer will see that I have refunded the item and refuse the visa directly. This will return to the right channel and ultimately to the seller. Of course, the result is that the seller will only lose the shipping cost of one shipment.

4 $10.

Situation 2: The refund has been made, but the visa has not been refused, and the goods have been received.

But as a buyer, I usually buy things, so many times I can't tell that the courier has been refunded, and then many couriers will sign on behalf of them, or directly put them in the express cabinet and collection point. So it will appear, although the refund is given, but there is no way to refuse the visa, and I still received it.

In such a situation, it is obviously inappropriate to take it directly for oneself, and the average person will be condemned by conscience. Therefore, the correct thing to do is to contact the store and say that the courier has been delivered directly to see how to deal with it.

Situation 3: If it is found in time, contact the courier to refuse the visa.

This is also one of the lowest cost ways, you can explain the situation to the courier who delivered the product, and inform me that it was sent by mistake and that this should be returned directly. Then pack it and try to keep it in its original condition, and many couriers can be returned directly. Of course, if you are familiar with the courier, it is simpler, but there is a high probability that you will no longer accept this return, especially if the face sheet is damaged.

Situation 4: Communicate with the store, it is too troublesome to send it back, so accept it cheaper.

This is also one of the better ways, after all, the merchant has to bear the shipping cost if you go back and forth. And when I paid for it myself, I must have this need, after all, no one wants to be idle and have nothing to amuse. Therefore, after communication, pay the merchant with the original **, or the lower **.

In this way, they saved money, and the merchants also recovered some of their losses, and everyone was happy.

Take the mobile phone version as an exampleThat's because when you applied for a refund, the seller's shipping warehouse did not receive the notice of your refund of the order in time

The goods have already been shipped, so this situation will occur.

For this, you can contact **customer service to see whether to leave the goods, make up the payment, or mail the goods back.

1.Open the home page of your phone and click Mine.

2.In My, click on My Orders to enter.

3.Then, select the order you refunded and received again, and enter.

4.In the details of the order, click on the icon of Qingna Lianyu Qing is not a seller.

Finally, inform the ** customer service that your order has been refunded, but you have received the goods again, and negotiate to solve it.

The refund of the online purchase is successful, but the seller still sends the goods, in this case, you can choose not to return the seller. Because from the perspective of the platform's process, there is no problem with this transaction. The main problem with this operation comes from the gap between the logistics and the time it takes for the merchant to click on the refund.

But as a normal person, you should have to return this goods. Because the merchant has refunded the money to you, the transaction is equivalent to termination, you need to return his goods first, if you don't return it, on the one hand, your conscience should be unbearable. On the other hand, if the merchant is held accountable, the responsibility is all yours.

As for what the latter will do to you, it's uncertain. <>

Now, with the development of e-commerce and the development of the logistics industry in various places, online shopping has become an increasingly popular and popular way of shopping, and even become the main way of shopping for many people. The application of such a trembling spine method has promoted the development of the e-commerce industry to be more perfect, more comprehensive and more detailed. One of the giants of online shopping is **.

With the development of e-commerce in more detail and in all aspects, it is more and more beneficial to consumers, and the interests of merchants are also guaranteed to a certain extent. Since it is an electronic trading platform, it is a transaction, and there will be inappropriate times in the transaction, and there may be returns, and now ** and Tmall are becoming more and more perfect for the service of returns, trying to protect the interests of both merchants and consumers. However, there may still be many loopholes that are seized by consumers or merchants, so as to prepare to extort the other merchant or consumer collapser.

**There is a process for trading on the website. <>

Normal transactions come out under this process. But there will also be many people with intentions who take advantage of this process loophole to do some bad things. And to make such a transaction better and better, on the one hand, it is necessary to rely on the platform to fill the loopholes, and the platform is more perfect.

On the other hand, it requires the consciousness of both merchants and consumers.

Visa refusal is possible. Let him return it to the seller himself. But if it has been signed, tell the seller that the goods are here, and then if you want to go back, you can send it to the seller by courier, as long as the other party agrees. Demolition beating.

If the amount is large, the seller may pursue legal responsibility, and the buyer applies for a refund after the transaction is closed, and then receives the seller's goods.

**The processing method for those who have already received a refund but received the goods is as follows:

If the buyer needs this goods, it is recommended to contact the seller to negotiate the payment operation, and the specific payment method can be solved by the two parties. If the buyer no longer needs the goods, it is recommended to contact the seller to negotiate the return process, and the specific return details are recommended to be negotiated and confirmed by both parties.

If the seller refuses to refund the goods, the buyer has the right to modify the refund agreement, request ** to intervene or confirm the receipt. If the buyer does not take action within seven days after the seller refuses to refund the refund, the refund process will be closed and the transaction will proceed normally.

If the seller agrees to refund or does not operate within five days, and does not require the buyer to return the product, **notify Alipay to refund the buyer.

The seller agrees to a refund or fails to do so within five days and asks the buyer to return the product. <>

You can complain like ** Xiao Er. If the seller clearly states that the shipping cost is borne by the seller before the refund, if the seller does not bear the shipping cost, you can complain to the seller of **, if the non-quality problem is generally borne by the buyer, and the shipping seller with quality problems is borne.

Return Note:First of all, we must communicate with the seller about the return, and the other party agrees to send it again. What is the refund amount? and other things.

Secondly, the address of the return should be returned according to the address provided by the seller in the refund rights protection, and some sellers' return address is different from the address sent out, so please pay attention to this. Try to keep chat records and audio recordings to prevent sellers or buyers from breaching the contract, and provide evidence to protect their rights.

If there is a conflict, you must first communicate with each other to deal with it, and then apply for customer service intervention if you are not satisfied with the result.

If you have received the goods with a refund, you can send the goods back, ask the store customer service for the return address, send the item back, and negotiate the postage with the customer service.

1. The goods can be sent back.

When you receive the goods, you will directly refuse the visa, so that it will return to the right channel and finally return to the seller.

2. Ask the store's customer service return address.

Refund has been completed, but I did not refuse a visa and received the goods. Contact the store directly, saying that the courier was delivered directly, and see how Sun Jian handles it.

3. Send the item back.

If it is found in time, contact the courier to refuse the visa. I was told that it was sent by mistake and that this should be returned directly. Then the packaging is done, and the amount of Sun and the amount remains in the same state, and many couriers can be returned directly.

4. Customer service negotiates postage.

Communicate with the store, it's too troublesome to send it back, and accept it cheaper. After all, if you go back and forth, the merchant will have to bear the shipping cost. And when I paid at the beginning, I must have this need, so after communication, I paid the merchant with the original **, or the ** of the low Kai potato point.

In this way, they saved money, and the merchant also recovered some of the losses.

Legal basis: Article 987 of the Civil Code of the People's Republic of China provides that if the gainer knows or should know that the benefits obtained have no legal basis, the person who suffers the loss may request the gainer to return the benefits he has obtained and compensate for the losses in accordance with law. <>

Find the platform customer service to complain, and the customer service can negotiate and settle the claim.

1. If you find that the goods have quality problems, do not match the description, or the packaging is damaged when you receive the express delivery, you can directly express your refusal to the courier and explain the reason for the refusal.

2. If you don't want the goods before you receive the express, you can apply for a refund on **, and select the goods that you have not received, and fill in the reason for refusal. You can then contact the courier, inform him that you want to reject it, and ask him to return the item to the seller.

3. After the rejection, you need to pay attention to the logistics information and confirm whether the goods have been returned to the seller. If the logistics shows that the seller has signed for the delivery, you can contact the seller and urge him to process the refund as soon as possible. If the shipment does not update or shows stopped, you can contact the courier company and ask about the status of the item.

4. After the seller confirms receipt of the goods and agrees to the refund, you can see the prompt that the seller has successfully refunded the product on **. If the seller doesn't process the refund in a timely manner, or if you have a disagreement, you can request customer service intervention to help you solve the problem.

It may have a lot of returns, so it is not processed in time, you can send a message asking it to deal with it.

Returns and refunds, the seller does not process the goods after receiving them, which may be because the seller is inspecting whether the goods are damaged or otherwise.