-
If you don't ship the goods, you will be refunded in full, and you may have to deduct the postage if you have shipped them.
-
Do you get a full refund if the seller doesn't ship the goods, including shipping costs? Yes, you need to negotiate with the seller, and if the seller agrees, you can apply for a refund (after 24 hours), and then let the seller confirm.
1. When the transaction order status shows "Buyer has paid", the buyer submits "Apply for Refund", and the system will apply for a full refund by default, and the refund amount cannot be modified.
2. When the status of the transaction order shows "Seller has shipped", the buyer submits "Application for Refund" and selects "No Goods Received", the system will apply for a full refund by default, and the refund amount cannot be modified.
3. When the status of the transaction order shows "Seller has shipped", the buyer submits "Apply for Refund" and selects "Goods Received", regardless of whether it needs to be returned, fill in the total amount of the transaction in the "Amount to be refunded", that is, apply for a full refund.
At present, the amount of refund requested in Alipay transactions cannot exceed the total amount of the actual payment made by the buyer in the order (the relevant postage has been included in the total amount of the transaction order).
-
Yes, but the seller agrees and explains the appropriate reasons.
-
Yes, just apply and you're fine.
-
Legal analysis: 1. If the seller does not deliver the goods and does not refund the money, it constitutes a breach of contract, and it can be required to bear the liability for breach of contract 2. If the other party does not bear the liability for breach of contract, it can go to the people's court to sue.
Legal basis: Article 577 of the Civil Code of the People's Republic of China: If one of the parties fails to perform its contractual obligations or the performance of its contractual obligations does not conform to the agreement, it shall bear the liability for breach of contract such as continuing to perform, taking remedial measures, or compensating for losses.
-
If there is indeed no delivery, you can apply for a refund directly, of course, you can also communicate with the seller, Kaixu told him that you want a refund, under normal circumstances, if the seller agrees, it will refund you immediately, if you do not agree but do not refuse, the system will refund you within two working days.
Of course, you can refund and talk to the seller so that he will not ship the goods, because your refund request will be automatically canceled as soon as he ships the goods.
Hello, this is divided into two situations, one is whether your payment has exceeded the confirmed harvest time, and the payment has been sent to the seller. If you haven't already, you can click on the guess pants in the purchased treasure to refund; If the payment has been made to the seller, then you can apply for **customer service intervention, after explaining the situation, **staff will deal with it, but the time is slower, but the money can still be returned!
The full refund can only be completed after the seller's confirmation Want Want wants to explain the reason to the seller, negotiate and then apply.
If the seller doesn't ship the order (the order status is Buyer paid), you can request a refund, and the seller must refund it. If the seller has shipped the goods (the order status is Seller Shipped), you cannot apply for a refund if there is logistics information, you can refuse to accept or sign for the return and negotiate with the seller, and ,.. three days from the seller's delivery time
Yes, if you don't ship the goods, you can return the goods and ask for a refund if you don't receive the goods.
As long as the seller does not ship the goods, you can apply for a refund, and the money will be returned to your account after a while, but the virtual goods are a different matter, I hope to be able to, thank you.
You can apply, but you need the seller's consent After all, it is a matter of buying and selling, and it is recommended to contact the seller to discuss.
You can apply for a refund after you pay, you can negotiate with the seller, if he agrees to refund, the money will be in your account immediately.
-
**The processing method for buying something that has not been shipped is as follows:
1. Want Want contacts the seller and asks about the reason for the non-delivery, and the buyer can urge the seller to deliver the goods as soon as possible, or the buyer decides whether to return the goods according to their own needs.
False delivery can only be done if there is no logistics information within 72 hours after delivery, for example, it has been displayed waiting for pickup. If there is logistics information after delivery, but the information card has not been updated in a certain city, it will not work. >>>More
If you are trading on the website, you can complain and ask customer service to intervene on the return page (there is a submission entrance). Evidence such as waybills** is required to be uploaded and submitted.
The seller sending the wrong address is equivalent to not delivering the goods to the buyer's address, which is a violation, and the buyer can file a complaint against the seller for not delivering the goods at the agreed time, and it is recommended to contact the seller to confirm the situation for refund. The procedure for requesting a refund is as follows: >>>More
Here's how to request a refund:
1) Enter"My Ali"-"Transaction management"-"I'm a buyer"-"Items that have been bought", find the transaction that needs to be refunded, and click on the back"Refunds"Link. >>>More
It's hard to say whether you can get compensation or not.