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Hello! According to your description, it is recommended that you try the following methods to see if it can turn on:
1.Press and hold the power button for 10 seconds to force restart the phone.
2.You can try charging for 20 minutes, then press and hold the power button for 10 seconds to see if it can turn on (the phone is completely out of power and recharged without any prompt).
3.When the phone is turned off, press and hold the volume up button and the power button at the same time for 3 to 4 seconds, after the vivo phone logo appears on the phone, let go of the button to enter recovery mode, first select wipe data factory reset, select wipe cache partition after completing the waiting interface jump, and select reboot system now to restart the phone immediately after completion. (Doing this will lose all the data on your phone (except the data on the TF card), including installed apps, **books, text messages, etc.) When there is no other way to solve the problem, use this and use it with caution.
If the above methods still can't be turned on or the mobile phone has important data, it is recommended that you take the mobile phone to the local after-sales inspection and processing, and the after-sales technician will handle it for you. You can go to vivo official ** to check the address of the after-sales service center:
Check the after-sales address of your province and city.
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It is recommended to press and hold the power button of the phone for more than 10 seconds to see if the phone can be restarted;
Charge the phone for 30 minutes and then restart it.
At the same time, press and hold the volume up button + power button, wait for the word vivo to appear on the phone, let go of the power button, continue to press and hold the volume up button until the robot interface appears, select wipe data factory reset and then press the power button, wait for the interface to jump, and then select reboot system now to restart the phone. Doing this will result in the loss of all data on your phone (except for the data on your TF card), including installed apps, books, text messages, etc.
Take the mobile phone to vivo's after-sales service center for testing and processing, and the after-sales service center address can be found in the warranty card when purchasing the mobile phone, or you can go to vivo's official ** query.
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Hello, you can choose to try to go into flash mode and then clear the system data (important!! Everything about the phone before will be erased!! If it doesn't work, it may be that the system files are corrupted or missing, you refer to the tutorial of the line brush at night to save bricks.
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There is no response when the mobile phone is charged and turned on, the first thing to see if the mobile phone has power, you can replace the battery and try it, the mobile phone battery has no power for a long time, resulting in the battery voltage and current being too small, which will lead to no response.
Second, it is the system problem of the mobile phone, the system of the mobile phone is damaged, which will cause the boot to be unresponsive, and you need to re-flash the operating system of the mobile phone to solve the problem.
The third is that the hardware of the mobile phone is damaged, resulting in the mobile phone not being able to turn on, and professional equipment and technology are required to overhaul it.
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Hello, according to your description, your phone should be in a state of suspended animation. It is recommended to increase the volume up and down and on buttons, and press it for about 10 seconds at the same time to see if the phone can restart. If this method doesn't make the phone restart, the motherboard is broken.
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Summary. Hello dear and happy to answer for you. The reason why the vivo phone has a black screen and the charging does not light up:
1.The battery is insufficient, and not enough power has been charged; 2.The phone is stuck or frozen; 3.
There is a problem with the battery; 4.The system version is too low. I hope mine can help you and have a great day
Hello dear, very high Huai years old slippery for you to answer. Reasons why the vivo phone has a black screen and does not light up when charging:1
The amount of electric lead wax is insufficient, and not enough electricity has been charged; 2.The phone is stuck or frozen; 3.There is a problem with the battery; 4.
The system version is too low. I hope mine can help you and have a great day
So what should I do.
Hello dear and happy to answer for you. If you have a problem with the battery, go to the phone store to replace the battery.
Give him a beating** and it rings!
Hello dear and happy to answer for you. That's the problem with the display. Did you drop your phone screen or get into the water?
I accidentally fell into the water this morning.
Hello dear and happy to answer for you. This is the problem, the display screen is flooded, go to the mobile phone store to remove the screen and dry the water.
It is recommended to consult the local physical store, the price of the mobile phone is a unified price, because the merchant will fluctuate slightly according to the actual local situation and different stages, but the new product launch stage** will tend to be stable. We apologize for any inconvenience caused.
Hello! You can use the volume button to move the cursor to reboot, and then press the power button to confirm to restart the phone.
There is a high probability that the motherboard will be replaced, and it will be broken.
Then there is only a way to reinstall your phone's system, and there is no other way. >>>More
According to your description, it is recommended that you try the following methods to see if it can turn on: >>>More