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No, the store bears 30% of the responsibility, and the waiter bears 70% of the responsibility.
After seeing this news, many people are emotionally dissatisfied with this matter, thinking that this service staff is not young, and no matter how simple the behavior will go wrong, it is really harmful, and it should not be a waiter, otherwise more mistakes will harm more people. Then people will be held accountable whether it should be the responsibility of the store or the responsibility of the service staff. In fact, both the store and the service staff are responsible.
It would be unreasonable to put the blame entirely on the waiter. Because the reason why this service staff has such behavior is not only that she is careless and physically exhausted, but also that a big reason may be that the weight is too large, and the older service staff cannot move, which is also the result of the unreasonable arrangement of personnel by the store. And it can also be seen that the service staff is not so professional, which can also reflect that the store's usual training is not in place, so the store is responsible.
It is also unreasonable to put the blame entirely on the store. Because this aunt has been working for a long time, she is also an adult, she should be able to complete such a simple job, and this accident is completely caused by this aunt, there are big reasons in herself, such as not paying attention and doing things too sloppily, so it is the aunt's side that has a greater influence factor, so she should bear greater responsibility.
From this, we can know that the hotel and the service staff have to share the responsibility, both need to apologize to the injured child, and pay the corresponding compensation. At the same time, it also reminds the store to actively train the service staff, and rehearse the common mistakes of the service staff in their work, so that the service staff can keep it in mind and improve their professional ability and service attitude. Service personnel should also pay attention to whether their behavior will cause potential danger, not be careless, respond quickly, work hard, and avoid mistakes.
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No, no matter who caused it, the restaurant should be held responsible, and the waiters are also their people.
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As an employee of the hotel, the hotel should also be held responsible for the wrong things done by the employees, so the hotel and the waiters need to share the responsibility.
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The child is receiving ** in the hospital and has extensive burns. When eating out, be sure to keep your child away from the serving port, and try to choose a restaurant with a better environment。An accident occurred at a restaurant in Jinhua, Zhejiang, where a waiter accidentally slipped his hand while serving food, and a large pot of hot soup was sprinkled on the child.
The family rushed the child to the hospital for acceptance**, although it was not life-threatening, but the child's condition was not optimistic, because the scald area was large, there was a risk of infection at any time, and he had been diagnosed as a second-degree burn. It is said that there are wounds on the arms, thighs, stomach, and forehead, and it looks very heart-wrenching. The family chose to call the police after the incident, the service staff involved has resigned, and the restaurant also refused to pay the child's medical bills in advance, and the two sides are discussing the issue of compensation, if the negotiation fails, they can only go through the judicial process.
After this incident, everyone was worried about the child's injury, and they also began to notice the potential danger when taking the child out to eat, after all, prevention is the most important. Children themselves are more naughty, so we must try to ensure that the environment is better when choosing a restaurant, and there are not too many risk factors. For example, the restaurant in this incident was very crowded, and the service staff were also temporarily invited, which was obviously not qualified, let alone pre-job training, and may not even have a minimum health certificate.
When we choose a seat for our child, we must be against the wall, try to avoid the aisle, especially away from the place where the food is served. Put away the cutlery and cutlery on the table, don't let the children touch it, and it's best to arrange a special high chair for children. When eating hot pot, you should pay more attention to your child's every move, which will cause the child to burn when serving.
Parents can bring their child some toys that he likes so that he can sit in his seat with peace of mind. It is important to stop children from running around, not only will the lack of quality affect others, but also may be dangerous.
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**, two adults are eating with a child in a hot pot restaurant, the child is sitting on the side of the aisle, the waiter is passing by with a suspected hot soup at the bottom of the pot suddenly slips on the soles of his feet, and a pot of hot soup is directly sprinkled on the child on the seat, the child's entire head is scalded by the hot soup, and the adults hurriedly check the child's injury.
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The child is now more severely burned, and when eating out, the child should be allowed to sit in it, and choose a hotel with young waiters.
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The child seems to have been injured and admitted to the hospital, so I think it should be a regular restaurant, and a more clever waiter.
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It is an emergency.
Negligence shall be compensated by the shop owner, and the waiter shall be an act of duty.
Interpretation of the Supreme People's Court on Several Issues Concerning the Application of Law in the Trial of Personal Injury Compensation Cases [2003] No. 20.
Article 9 Where an employee causes injury to a person in the course of employment activities, the employer shall be liable for compensation; If an employee intentionally or grossly negligently causes damages, he shall be jointly and severally liable with the employer for compensation. If the employer bears joint and several liability for compensation, it may recover compensation from the employee.
"Engaging in employment activities" as used in the preceding paragraph refers to engaging in production and business activities or other labor activities within the scope authorized or instructed by the employer. Where an employee's conduct exceeds the scope of authorization, but its expression is in the performance of duties or is intrinsically related to the performance of duties, it shall be found to be "engaging in employment activities".
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In this incident, it can be seen that the customer's family is not at fault, and the fault party is the waiter, who did not pay attention to the safety of the corresponding soup pot and should bear full responsibility. Because the waiter is an act of duty, the person responsible for the incident should be the operator of the hotel.
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Of course, it is the fault of the hotel waiter, the hotel should take the child to the hospital in time for the child to be burned, and the medical expenses and food expenses should be paid by the hotel.
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