What should I pay attention to when going to telecom for an interview operator? What questions will

Updated on workplace 2024-08-04
3 answers
  1. Anonymous users2024-02-15

    Regarding resume and interview-related questions, I suggest that you pay attention to the following questions: 1. Have you carefully understood the situation of the corresponding company, the corporate culture, main business, and future development direction of the other party before the interview? If you go to the interview, in fact, you don't know anything about the company, and you only know that you are coming to interview for xx positions, then the other party definitely doesn't want such a person.

    There is no sincerity at all. 2. How many job requirements do you really meet? Many job seekers apply, resumes are "fairy scattered flowers" type of indiscriminate throwing, there are many people really to calmly analyze the requirements of the other party unit one by one, for example, the other party unit wrote five requirements, do you really meet each of them?

    If four of the five are absolutely competent, is there another one that is a hard condition? (For example, many positions must hold a job permit to work, if not, even if only one does not meet, it is a waste of time and will not be admitted) If it is less than four, the employer will not consider you if there is sufficient room for choice. 3. Is your resume the same?

    The vast majority of job seekers' resumes are simply a version of the world, applying for a position A is this resume, applying for another B position is also this resume, never considered to be based on the specific situation of the other party and the specific requirements of the position, for its "tailor-made" a targeted resume, only the resume is targeted according to each recruitment requirements to highlight their own advantages or specific conditions of competence, it is possible to let the examiner feel your sincerity and intentions in the interview. 4. In fact, it is a question of the skills to communicate with the examiner during the interview, including basic workplace etiquette, personal words and deeds, etc., so I will not say more here. But the most important thing is to remind everyone that the questions (including self-introduction) must revolve around the situation of the other party (what do you know about the recruiting company), "How do I think I can be qualified for your position, and what are my qualifications?"

    The most important thing is not to give the other party a feeling of being very concerned about salary, but to make the other party feel that you have a sense of "common development with the company", and to closely link your own destiny with the company's destiny.

  2. Anonymous users2024-02-14

    Now summarize yourself, make a beautiful self-introduction, talk about your hobbies, your strengths and weaknesses, what you are good at, what do you think you are most proud of or fail in your previous experience, can you talk about the reasons, and finally talk about yourself In this interview, you feel that you are very suitable for their requirements, and you have the confidence to do this job or what. Recommend a professional interview guide.

    Hope it helps

  3. Anonymous users2024-02-13

    There are generally 5 aspects to be asked in a telecom customer service interview: service awareness, affinity, communication ability, ability to work under pressure, and stability.

    The regular position of telecom customer service is basically to hit **, this position is more stressful, the mobility is relatively large, and the general assessment dimensions and elements are as follows:

    1.Service awareness: Because it is a customer service post, this is the first requirement, no service awareness, will directly affect the image of the unit, so the service awareness is very important.

    2.Affinity: This is the embodiment of the sense of service, cold, very strong, these two types of people are generally not hired.

    3.Communication skills: be able to explain the problem clearly, and be able to explain the solution to the problem.

    4.Ability to resist pressure: In the face of unfriendly behavior from customers, be able to be calm and calm.

    5.Stability: Willingness to work in the position and length of time.

    Telecom Customer Service Interview Skills: Imperial Preparation.

    In short, customer service is customer service (accepting customer inquiries and answering customer questions), or refers to the organization that undertakes customer service work. Customer service can be divided into pre-sales service and after-sales service.

    Pre-sales customer service specialist: mainly to do customer search, including marketing, including network marketing, including family marketing and other actions that can create customer sources for enterprises.

    After-sales customer service specialist: mainly do your customers are already users to deal with the problems reflected in your company's products, including quality problems, including old customer gift feedback, including product satisfaction and other aspects.

Related questions
8 answers2024-08-04

Here are a few suggestions for your reference, 1. Bring a few more resumes to the interview, there is nothing more than when you are asked to provide an extra resume and you do not have a more unprepared. Bring a few more resumes, there may be more than one person interviewing you, and anticipating this and being prepared will make you look formal and meticulous. >>>More

4 answers2024-08-04

Second, the operator job description:

1. The purpose of the work: to provide business consultation, accept complaints, provide customers with satisfactory services, and establish a good image of the company's external window. >>>More

16 answers2024-08-04

I'm not in the same place as you, but I'm an operator, if you want to pay a higher salary, go to 10086 as an operator, at the beginning there may be harassment of users or something that is difficult to do, and gradually get used to the various processing processes will be better, I was angry and cried when I first received harassment users, and it will be better after a long time. This is the first to pick up, advantages, high salary, disadvantages, tiredness, shift work can pour people out of double eye bags, which can not be made up by any cosmetics. >>>More

9 answers2024-08-04

Feel-good self: That's my idea, this feature has to do it! Such customers are generally new to smartphones, and they don't even understand WeChat, QQ, and today's headlines, so they just watch the live broadcast, reward and reward Internet celebrities, and then convince themselves countless times according to their own imaginary experience, and finally slowly put forward such a perfect idea. >>>More

3 answers2024-08-04

Precautions for participating in the interview of foreign companies. >>>More