What should I pay attention to when going to telecom for an interview operator? What questions will

Regarding resume and interview-related questions, I suggest that you pay attention to the following questions: 1. Have you carefully understood the situation of the corresponding company, the corporate culture, main business, and future development direction of the other party before the interview? If you go to the interview, in fact, you don't know anything about the company, and you only know that you are coming to interview for xx positions, then the other party definitely doesn't want such a person.

There is no sincerity at all. 2. How many job requirements do you really meet? Many job seekers apply, resumes are "fairy scattered flowers" type of indiscriminate throwing, there are many people really to calmly analyze the requirements of the other party unit one by one, for example, the other party unit wrote five requirements, do you really meet each of them?

If four of the five are absolutely competent, is there another one that is a hard condition? (For example, many positions must hold a job permit to work, if not, even if only one does not meet, it is a waste of time and will not be admitted) If it is less than four, the employer will not consider you if there is sufficient room for choice. 3. Is your resume the same?

The vast majority of job seekers' resumes are simply a version of the world, applying for a position A is this resume, applying for another B position is also this resume, never considered to be based on the specific situation of the other party and the specific requirements of the position, for its "tailor-made" a targeted resume, only the resume is targeted according to each recruitment requirements to highlight their own advantages or specific conditions of competence, it is possible to let the examiner feel your sincerity and intentions in the interview. 4. In fact, it is a question of the skills to communicate with the examiner during the interview, including basic workplace etiquette, personal words and deeds, etc., so I will not say more here. But the most important thing is to remind everyone that the questions (including self-introduction) must revolve around the situation of the other party (what do you know about the recruiting company), "How do I think I can be qualified for your position, and what are my qualifications?"

The most important thing is not to give the other party a feeling of being very concerned about salary, but to make the other party feel that you have a sense of "common development with the company", and to closely link your own destiny with the company's destiny.

Now summarize yourself, make a beautiful self-introduction, talk about your hobbies, your strengths and weaknesses, what you are good at, what do you think you are most proud of or fail in your previous experience, can you talk about the reasons, and finally talk about yourself In this interview, you feel that you are very suitable for their requirements, and you have the confidence to do this job or what. Recommend a professional interview guide.

Hope it helps

There are generally 5 aspects to be asked in a telecom customer service interview: service awareness, affinity, communication ability, ability to work under pressure, and stability.

The regular position of telecom customer service is basically to hit **, this position is more stressful, the mobility is relatively large, and the general assessment dimensions and elements are as follows:

1.Service awareness: Because it is a customer service post, this is the first requirement, no service awareness, will directly affect the image of the unit, so the service awareness is very important.

2.Affinity: This is the embodiment of the sense of service, cold, very strong, these two types of people are generally not hired.

3.Communication skills: be able to explain the problem clearly, and be able to explain the solution to the problem.

4.Ability to resist pressure: In the face of unfriendly behavior from customers, be able to be calm and calm.

5.Stability: Willingness to work in the position and length of time.

Telecom Customer Service Interview Skills: Imperial Preparation.

In short, customer service is customer service (accepting customer inquiries and answering customer questions), or refers to the organization that undertakes customer service work. Customer service can be divided into pre-sales service and after-sales service.

Pre-sales customer service specialist: mainly to do customer search, including marketing, including network marketing, including family marketing and other actions that can create customer sources for enterprises.

After-sales customer service specialist: mainly do your customers are already users to deal with the problems reflected in your company's products, including quality problems, including old customer gift feedback, including product satisfaction and other aspects.