How to work for the fine management of the hotel

The specific implementation plan of the refined management of the hotel housekeeping department.

Fine management is an important part of modern enterprise management. In layman's terms, we often hear that management requires attention to detail. In fact, fine management is the implementation of management responsibilities, the management responsibility is concretized, clear, it requires every manager to be in place, due diligence.

The first time to do the work in place, the work should be cleared and settled every day, the situation of the day should be checked every day, and the problems should be corrected in time, dealt with in time, and so on. It is a management mode that implements the idea and style of fine management into every link of the enterprise. He is used in all businesses, including hotel catering.

The world's first fine management book was the book "Principles of Scientific Management" published by Taylor in 1911. In the book, Taylor systematically put forward the basic ideas, basic contents and specific methods of scientific management. However, as a management concept in the modern era of industrialization, the idea of "refinement" originated from Toyota (Toyota production-system), which was first proposed by Toyota in Japan in the 50s of the 20th century, and Toyota called it "lean production mode", so this idea is also called "lean management thought".

In 1950, a Japanese engineer named Eiji Toyoda went to the United States to study the Roger plant of Ford Company in Detroit for three months in order to maintain his competitive advantage in competition with large automobile manufacturers such as the United States. Eiji Toyoda learned Ford's automobile production and management methods, and worked hard to improve on this basis; With the aim of avoiding waste, he sought to eliminate any useless actions, avoid useless efforts, eliminate useless materials in the production process, and strive to establish an enterprise that eliminated all activities that could not bring benefits to the end user of the product or service; At the same time, we must continue to look for and implement ways to improve.

Eiji Toyoda thus founded the Toyota enterprise and conquered the world with its advanced management model, which made the American automakers "on the wheels" also have to put down their shelves and go to Japan Toyota and other automakers to learn from experience. [2] With the influence of Toyota's production method on the world's enterprises, individual enterprises continue to develop and improve this new type of management model, and finally, the idea of fine management was born, and gradually matured under the application of the world's enterprises.

The so-called fine management refers to the solution of key links in the operation and management through scientific and reasonable operation, control, accounting, analysis and planning in all aspects of product manufacturing, operation and service in order to meet the needs of users, and to transform the abstract into concrete and superficial into deep in the management process, so as to optimize the production process and management process to the greatest extent, so as to maximize the value of the enterprise.

Which city are you? You said it was all the manager's targeting? I don't agree with this, what's the use of you keeping an eye on it?

Employees are the biggest threshold for your promotion, and if you keep an eye on it, employees don't do it, which is equivalent to saying cool things. If you're a manager, you shouldn't say that, a manager has a manager's job, if you're going to keep an eye on employees, then just go to the foreman, the manager is 3 points work 7 points management, do you know? Do you understand what management is?

The manager goes to do the work of the foreman or even a senior employee, then I advise you, don't be a manager immediately, I'm afraid you won't be able to support it for long

Upstairs is absolutely correct. Employees don't rely on managers to do things.

In fact, I feel that the hotel management is all up to the manager.

The manager of the Hilton Hotel goes up and down the whole hotel more than a dozen times a day, and when he sees something unsatisfactory, he points it out and the staff corrects it. The general manager of a Hilton hotel in a Chinese city once said that if I don't go around like this a dozen times a day, no hotel will achieve a five-star effect.