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Psychological quality is an integral part of a person's overall quality. It is based on natural qualities and gradually occurs and develops under the influence of factors such as acquired environment, education, and practical activities. Psychological quality is the combination of innate and acquired, the external manifestation of the emotional core.
Professor Xiao Hanshi, head of the China National Health Heart Network, believes that psychological quality is a comprehensive embodiment of character quality and psychological ability formed on the basis of genetics, under the influence of education and environment, and through the practical training of the subject.
Mental abilities include cognitive ability, mental adaptability and intrinsic motivation. Internally, it restricts the subject's mental health, and externally, together with other qualities, it affects the subject's behavior.
The level of psychological quality should be measured from the following aspects: the quality of personality, the size of cognitive potential, the strength of psychological adaptability, and the size and direction of internal motivation. It is reflected internally in the quality of mental health, and externally affects the quality of behavioral performance.
Ability and quality refers to a kind of energy and power hidden in the human body, including work ability, organizational ability, decision-making ability, adaptability and innovation ability, which is an intelligent element that affects the success of young people.
Management and psychology are also called competencies.
The "iceberg" of ability and quality is composed of the "what should be known and should know" part above the water surface such as "knowledge and skills", and the emotional intelligence part such as "values, self-positioning, driving force, and personality traits" below the water surface. Knowledge and skills are obvious, prominent, and easy to measure, but what really determines a person's chances of success are the factors that are hidden below the surface of the water. They are difficult to capture and should not be measured.
Ability and quality are the synthesis of a variety of conditions possessed by individual companies. It is a holistic and comprehensive concept, in which a variety of different knowledge, skills and professional qualities work together to influence individual behavior, and their combination constitutes the structure of individual competencies.
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1. Strong sense of responsibility. Responsibility refers to the personal responsibility for oneself and others of the awareness, emotion and belief, is a person should have the basic quality, as a manager should have a sense of responsibility, with a sense of responsibility of the manager, will realize the importance of their work in the company, to achieve the company's goals as their own goals.
2. Team building ability. In addition to the excellent business ability of grassroots managers, the charm and value of managers are reflected in the ability of team building. An individual's performance may be very good, but focusing only on the individual's performance and ignoring the team is at best a business elite.
If the team plays a huge role in effectiveness, it is the greatest joy of a manager.
3. Professional ability. Managers are responsible for management and work, so personal professional ability and strong comprehensive ability are the premise of "convincing" in the team. Only in this way will the subordinates work steadfastly, otherwise an incapable person will inevitably be dissatisfied with the leader, which will cause various problems, so excellent professional ability is a necessary condition for being an excellent manager.
4. Leadership. Leadership refers to the full use of manpower and objective conditions within the scope of jurisdiction, to do what is needed at the minimum cost, and to improve the efficiency of the whole group. As the old saying goes, Han Xin points soldiers, the more the merrier, and it is precisely because Han Xin can give full play to everyone's role that it is important for us as managers.
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1. Agile thinking:Mental agility is a must for dealing with problems. A person who can successfully deal with complex things must think clearly, think quickly, and be able to quickly grasp the essence of things, make decisions, and solve problems easily.
2. Speak properly:Conversation should be able to show a common sense and cultivation. Personal cultivation is not completed overnight, and requires continuous efforts and improvement.
And this is often easily manifested through a person's speech and demeanor.
3. Good health:The pressure of competition is increasing, managers want to win in the competition, and a healthy body is personal capital. People who are in good health are not only energetic, but also broad-minded and optimistic, and will not easily lose in the face of pressure.
4. Team spirit:Don't think that being the boss means having the final say, and insisting on going your own way will betray your relatives. Being kind to others and respecting everyone is the key to doing things well.
Coordination, communication, and negotiation are what managers often do.
5. Management skills:Management ability is not professional skills, not academic qualifications and diplomas, but a reflection of the comprehensive quality of common sense cultivation, life experience, and sophistication, which is concentrated in the ability to recognize, employ, tolerate and trust people.
6. Professionalism:The difference between people's abilities sometimes lies in 99 steps and 1 step, and those who have the perseverance to complete the last step are often the winners. Success depends on a high degree of responsibility and perseverance.
An accomplished person must be an optimistic and enterprising person.
7. Eager to learn and innovate:Competition is changing rapidly, society is developing rapidly, and staying in the status quo is outdated, so we can continue to accept new things, new ideas, and be good at innovation and enterprising, in order to seek continuous development.
8. Personal Ethics:No matter how knowledgeable and capable a person is, if there is a problem with his ethics, it will inevitably lead to a big mistake in the long run. The more you achieve great things, the more you have to be restrained.
9. Living habits:Only a person with normal and regular living habits can do things seriously and talk about principles. From the bits and pieces of a person's life, we can observe his future development.
10. Adaptability:The law of survival of the fittest is not only in nature, but also in people. A person with an extreme personality, even if he is very talented, is not suitable to be a manager, and a successful manager is able to adapt quickly to any group of people and navigate them.
At the beginning, managers should have the basic quality of prestige and obedience to others, and the role they play in their work is gradually transformed into being trusted, and then they are delegated! Play the role of the team as a whole.
1. Listener
Effective listening stimulates innovative and structured learning, builds trust and psychological safety, and creates and inspires collective commitment to positive change. We know that good leaders are good listeners. To be a great manager, you must:Look for and listen to different voices, including other business leaders, direct reports, and other subordinates. >>>More
I think the following points should be noted; 1. To be a good manager, especially a grassroots leader, we must first put responsibility first and dilute rights. Second, you should try your power to be "decentralized" and "open". We must exercise strict self-discipline and never monopolize power and abuse power for personal gain. >>>More
I am also an optical store, and recently participated in a Schumann business school course training, I feel that it is still very helpful, they are very good at management, I recommend you to check out their official website.
Very good at being a person. Very good at arranging subordinates to do things.