What should the front desk do and what is the front desk job?

The main work of our company's front desk reception is as follows:

Receiving visitors, telling the person you are looking for is not there, how to get to the office; The second is to answer all incoming calls, record their details, and convey them to the relevant parties for resolution. In there is to receive and receive faxes. and promptly transfer it to the relevant person.

Then he is also responsible for declaring some office supplies and making a record of receipt.

That's it.

Other details depend on the company's requirements.

But this is the most important thing. In fact, it is also good to be a receptionist at the front desk in the company, the work is easy, and it is a day shift, and there is no need to bear any important legal responsibilities, and there is no need to worry about the completion of the task. When you are not busy at work, you can also read a book and learn knowledge.

All in all, I personally think it's pretty good. There is a woman in our unit who used to be a receptionist, and now she has been promoted, but she is unwilling, and still thinks that the reception is good, but our leaders did not approve her application to continue to be a receptionist. She's doing a pretty good job now.

In addition to the above jobs, the specific work content of the front desk varies from company to company. Some of the company's front desk is also responsible for attendance, clock-in and other work, because it is very important to coordinate internal relationships so that others can actively cooperate with your work.

1. Answer**, receive fax, transfer ** or record information as required to ensure timely and accurate. 2. Do a good job of receiving, registering and guiding visitors, and notify the visited personnel in a timely manner. Unrelated people, door-to-door sales, and vexatious people should be kept out.

3. Keep the company clean and hygienic, and show a good image of the company. 4. Supervise the daily attendance of employees. 5. Responsible for the sending and receiving of the company's express delivery, letters and parcels 6. Responsible for the inventory of office supplies, and do a good job of registration and archiving.

And register the receipt, distribution, and warehousing of office supplies. 7. Check the inventory of supplies from time to time, and do a good job of logistics support in a timely manner. 8. Responsible for monthly statistics on the attendance of the company's employees and archiving attendance data.

9. Responsible for the use and management of photocopying, fax and printing equipment, rational use, and reduce material consumption. 10. Responsible for sorting, classifying, and keeping the company's commonly used ** and supplementing it according to the actual use. 11. Do a good job in pre-meeting preparation, meeting minutes and post-meeting content sorting 12. Do a good job in material collection and file management.

13. Assist superiors to complete the company's administrative affairs and daily affairs within the department. 14. Assist superiors in housekeeping and safety management, and provide timely and effective administrative services for other departments. 15. Assist the director to do a good job in the coordination between various departments of the company, and actively complete the temporary affairs assigned by the superior.

The work content of the front desk is mainly responsible for receiving the words of the answerer, and if you don't understand, you can ask the superior leader.

The current job content, the work content of the front desk is mainly responsible for receiving a customer.

The job of the front desk is generally to register or answer some questions from visitors.

The content is to say that some of the ways to receive **, and the etiquette of the face, he does.

In fact, the front desk is an important part of a company, and many film and television works portray the front desk workers as white-skinned and beautiful girls with no substantive ability, in fact, this is not right, the real front desk work is trivial and there is room for improvement.

First of all, the front desk is the face of the company, which is mainly responsible for receiving visitors, answering visitors' questions, transmitting information and managing the company's **, fax and letters, etc.

The front desk has an important role in the company, they are the link between the company and the outside world, and they are an important force to maintain the company's image and reputation. When you come to a company to see the professional front desk reception, and the other party answers the consulting affairs fluently, will you increase your favorability of the company, or recognize its professionalism, you will feel that even the front desk is so professional, and other work must be more professional.

Therefore, the requirements for a front desk position must be strong communication skills, with affinity and service awareness, and be able to handle busy and complex work environments. And also need to have certain computer operation and secretarial skills, familiar with the company's business and product knowledge, so as to be able to provide customers with accurate and timely information.

Finally, I would like to say that the front desk position of a good enterprise does not belong to the "youth rice", it is a profession that needs long-term stable development. Although the front desk position is generally a junior position, as experience and skills improve, front office employees can gradually move up to senior positions such as customer relationship executives, customer service managers, etc., for higher salaries and better career development. Therefore, a front desk position is also a good starting point for a career, allowing newcomers to gain practical experience on the job and lay the foundation for future career development.

I hope mine can help you.

Mainly responsible for receiving visitors and doing a good job of communication.

The front desk reception is divided into two types: sales type and service type, which requires fluency in Mandarin standards, strong language skills, good communication, affinity, and strong sense of confidentiality.

1. Do a good job of reception, registration, guidance and service for visitors;

2. Responsible for the sending and receiving of the company's express delivery, letters and parcels;

4. Complete the monthly adjustment of employee information of the group and project companies, and update the employee address book in a timely and accurate manner;

5. Register the receipt, distribution, and warehousing of office supplies. Establish office supplies management ledger to ensure that the accounts are consistent, be responsible for coordinating with other departments, and do a good job in uploading and distributing information;

6. Assist the department manager to organize the construction of corporate culture, including company celebrations, conference organizations, cultural and sports activities, etc.

7. Be able to accept appropriate paid overtime.

The specific things to do at the front desk of the repair shop are: receiving customers to the factory to arrange vehicles for maintenance, etc., the main process is vehicle appointment, vehicle pre-inspection, valuation, repair tracking, completion inspection, settlement, delivery, return visit tracking and so on. There will be output value tasks every month (including the number of incoming units and maintenance income).

For example: if a customer's car is broken, then the reception will consult the owner, roughly understand the situation, and then take the customer to register the license plate number, bill, and then reflect the problem to the maintenance master, the maintenance master first do an inspection, and then test the car back and then diagnose the cause of the failure, after finding out the reason, the maintenance master will bill, what parts need to be replaced, after listing a list, and then take it to the receptionist**, and then the receptionist will need to replace the parts to reflect with the customer, ask the customer whether all replacement, or some parts are not replaced, After the vehicle is repaired, the car is delivered, and the receptionist sends the customer away, about a few days later, he will call ** to understand the situation from the owner, and there is no problem after the repair, if there is a problem, you can return to the factory for free warranty. That's what the front desk of the workshop probably needs to do.