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If it is a broadband monthly subscription, it should be noted that there are disputes over the monthly subscription business in many areas, for example, you have handled the monthly broadband, but the broadband expires and you can't connect but you don't cancel it, you may be charged monthly according to your original monthly subscription fee, so remember to cancel the account in time.
If you are a one-year or two-year subscriber, it depends on the specific terms of the contract you sign. If there is no clear agreement in the contract on the refund of the network shutdown, it is difficult for the service provider to refund the money, because you are the party in breach of contract, and he may not pay attention to you if you negotiate. It's a good way to transfer the discount to someone else, or you can find some places that are not allowed to install broadband, you must transfer him there, in this case, the installation staff can not install the line should take the initiative to let you return it.
Take a look at whether there is a clear agreement under the contract, and consult directly to the business hall; If the annual subscriber wants to breach the contract, it is also possible to withdraw from the network through negotiation, but it depends on whether the service provider is good or not. The various situations are as mentioned above.
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It depends on what kind of broadband you do, generally Netcom, Telecom, directly with the ID card of the head of the household, that is, the ID card used when doing broadband, go to the broadband communication company you use, such as Netcom, go to the local Netcom business hall, and the cat, there should be a deposit, you have to take the network cable to connect to the box, and then he will give you a counter-deposit.
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If you want to stop broadband and cancel your account, you must bring your ID card to handle it.
Telecom backbone broadband does not need to go through the cancellation procedures, otherwise there will be accumulated arrears and late fees after the shutdown, and it will be automatically canceled after 3-6 months, and the account will not be cancelled after the shutdown, and the monthly shutdown insurance fee of 5 yuan will be charged, and the user will not incur this fee if the account is cancelled in time.
The process of mobile broadband cancellation: first bring your ID card to the business hall of the local operator, go to the business acceptance window, show your ID card to handle, and after meeting the requirements, the staff will check whether there is any arrears, and the customer needs to make up for the arrears, and the staff will return the remaining phone bills.
Meaning of broadband:
In order to get faster Internet speed, in recent years, a variety of broadband access services have emerged, broadband is able to meet people's sense of the need for a variety of ** transmission on the network bandwidth, but also a dynamic, development concept. <>
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The process of broadband cancellation is as follows:
1. First of all, bring your ID card to the local business hall.
2. Go to the business acceptance window, show your ID card, and then explain to the staff that you need to cancel the broadband, and then the staff will verify the ID card and ** information, please note that if ** is still in the agreement period, then it cannot be cancelled, if it has reached the agreement period, then you can handle the cancellation normally.
3. When the requirements are met, the staff will check whether there is any arrears, if there is arrears that need to be paid by the customer, if there is a remaining phone bill, the staff will return it, and then the broadband can be successfully cancelled.
Consequences of not closing the account when the broadband expires:
After 3 consecutive months of arrears, the broadband number will be frozen, and the customer will be put on a "blacklist".
1. Mobile business hall:
When the customer applies for annual broadband, the customer will be informed that the account must be cancelled if it is not used after the service expires, and if the account is not closed and the subscription is not renewed, it will be automatically converted to include the monthly service, and the fee will be deducted at 40 yuan per month. After 3 consecutive months of arrears, the broadband number will be frozen, and customers will be included in the "blacklist", and they will have to pay off the arrears when they want to handle some new services in the future. At the same time, depending on the time, there will be a penalty of 3/1000.
2. Unicom business hall:
After the expiration of China Unicom broadband**, it will also be automatically converted to a monthly subscription, and the monthly deduction fee will be linked to **, and the customer will also be included in the "blacklist" after 3 months of arrears.
3. In the telecommunications business hall:
After the broadband expires, the telecom deducts the fee on a daily basis, about 2 yuan a day, but no longer deducts the fee from the second day of arrears. However, after 3 months of arrears, it will also be included in the "blacklist" of telecommunications. <
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When the broadband is not in use, it needs to be cancelled, otherwise the broadband fee will continue to be incurred.
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When the broadband is stopped, you need to bring your ID card to the business hall for processing.
The specific steps are as follows:
1. The broadband account holder should bring his or her ID card to the business hall of the local broadband operator.
2. Propose to the staff of the business hall to handle the broadband shutdown business, and the staff can handle the business after acceptance.
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Hello, broadband shutdown, you need to bring the owner's ID card, the owner himself goes to the business hall to handle, if it is a third person to handle it, in addition to carrying the owner's ID card, you must also carry the ID card of the handler!
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You can apply for an outage insurance number through the following channels, effective immediately:
Log in to the online sales hall.
On the home page, click "Business Handling" Other Business Shutdown and Warranty Number Recovery, select "Shutdown Warranty Number Recovery";
After logging in to the mobile phone business hall client, click "Service" "Handling" "Other Business Handling" "Shutdown Insurance Number Recovery", select "Shutdown Insurance Number", click the confirm button, and enter the SMS verification code sent;
Due to the fact that some provinces do not support online shutdown business, if the above methods cannot be handled, please call the local 10010** (with the service password) or move to the local business hall (with valid documents) for processing, or contact the local customer service for specific channels.
If you are dealing with Bao Jingsui type annual broadband, under normal circumstances, it cannot be stopped, if there are special circumstances that need to apply for it or the ** type you use supports the stop function, you can consult the local manual customer service to understand the handling method.
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