In the workplace, how to communicate well with superiors

First of all, upward communication should also be planned. It is necessary for the supervisor to report to the leader, but it should not affect the efficiency of the work because everything must be reported without a plan. Supervisors generally have authority and division of labor within their responsibilities.

As long as it is allowed within the scope of authority, it should be implemented flexibly and flexibly, not exhaustively, so as to reduce the work pressure of the leader. Secondly, upward communication is also two-way communication. As the leader of the team, the supervisor undertakes the important task of team building, in addition to reporting problems and opinions to the leader, he should also put forward his own unique opinions; At the same time, we will fully exchange and communicate on the final solution of the problem, and form a consensus.

Third, upward communication isn't just about office communication. The supervisor's invitation to the leaders to participate in the team's morning and evening meetings, team gatherings and symposiums is an important measure for the leaders to enter the life of the insurance industry, which is not only conducive to encouraging the morale of team members, but also conducive to enhancing the image of leaders in the minds of team members. At the same time, it is very important to enhance the prestige and image of the supervisor in the eyes of the leader, and it is also conducive to the development of the work of the team leader.

Fourth, the forms of communication should be diversified, and written and electronic communication are indispensable. At present, with the development of network communication technology and electronic information, advanced communication methods have replaced traditional face-to-face communication. Not only can it maintain close contact at work, but it can also normalize the communication between leaders and supervisors through the network, and it is more quality and efficient.

How to communicate with subordinates 3, how to praise subordinates 11

How to communicate effectively with leaders in the workplace?

Many professionals despise the role of upward active communication, and regard finding leaders to take the initiative to report or communicate as a pat the horse, which is a relatively one-sided way of thinking. If you are always passively waiting for the leader to communicate with you, it will be regarded as insufficient or unreliable communication skills. When it is necessary to confirm the work plan, after the work is completed, or the progress of important matters, as a subordinate, you should take the initiative to communicate with your boss so that he can know what to expect.

In the workplace, there may be a good relationship between the boss and the subordinates, but you should be clear that the boss is the boss, and the work is the work, don't mix too many personal feelings; Bosses need to be authoritative. Communication should be carried out on the premise of mutual respect, and should be done on the right side of things, not on people

Before planning to communicate with your boss, make a simple plan about the communication problem. Identify the target problem you want to communicate, envision a few more solutions to the problem, and be prepared for what the leader may ask. When you encounter a problem, you immediately rush to communicate with the leader, once you are incoherent or are asked dumbfounded, then you will have an unreliable impression on the superior, and the communication will have a negative impact.

When a few young people encounter problems, they will lose control of their emotions, lose their sense of proportion when speaking to their superiors, or use anger to force the palace to the leader, which is unwise behavior. You know, it's not terrible to encounter problems at work, it's scary that the leader thinks you have a problem. Maintaining a calm demeanor when communicating with your boss, using a soliciting rather than demanding tone, avoiding sentences that push the communication to a breakdown, and making the superior feel that the initiative has not been lost, will help to reach a consensus on the communication goal.

In the workplace, in fact, the most important thing is to communicate according to your own ability, as long as you reach this achievement, you can communicate your own ideas.

Communicate with leaders and be proactive. The leader should take the initiative to report the progress of the work arranged by the leader. Don't wait for the leader to ask.

When encountering difficulties at work, you should take the initiative to ask the leader what to do, and colleagues give their own suggestions for the leader to consider whether it is okay or not. We must not put difficulties in front of the leaders and wait for the leaders to make suggestions.

Leaders like employees who can be proactive and draw inferences.

In fact, in most cases, after listening to the boss's words, we must think about it, whether there are other meanings, think more, summarize the regular experience, and the workplace will take a lot of detours.

Everyone has their own unique personality and different understanding of things, so it is inevitable that there will be disagreements with leaders at work.

But when these differences arise, we can't always be patient and can't keep avoiding, but we must take the initiative to communicate and coordinate with the leadership. If coordination is inconsistent, then learn to use the resources around you.

These resources can be people, things, or technology, and the most important thing is to use these resources to achieve the views of yourself and your leaders.

2. Reach a consensus.

In the workplace, when you disagree with the leader, don't blindly try to fight for right and wrong, but try to align with the leader in opinions and ideas. In fact, the work we can do on a daily basis is linked to the interests of the leader, and the leader is rewarded by the leader for completing the work, and the leader is rewarded by the company. Therefore, when you disagree with the leader, you should reach a consensus with the leader and complete the common goal of you and the leader, which is the important meaning of the work.

3. Change the angle.

When we disagree with the leader, we can actually try to solve the problem from other angles, such as starting with the leader's leadership to solve the problem. As long as you have the ability to get him to agree with your point of view, then your direct supervisor will no longer disagree with you, and even if he does, he will not be very targeted at you.

Fourth, come up with results or actual evidence, and give leaders the opportunity to make new decisions.

Learn to observe words and colors, don't get too much personal emotions into the era of communication, and at the same time pay attention to the way you speak, and you need to adjust in time in the face of different leaders. For example, some leaders have a more straightforward personality, so we should try to have something to say when communicating and get to the point directly.

When talking to superiors, you must be logical and clear, and you must be generous in your conversation; Don't stutter, just tell the boss directly if there is anything, don't beat around the bush, don't be cautious with the boss, and secondly, you must listen carefully to what the boss says to you.

It is necessary to understand more about the thinking of the leader; Be patient when speaking, have a good attitude, respect the leader, don't make excuses, and take the initiative to talk to the leader.

1. Problems that need to be handed overIn the process of contacting customers, the account manager will come into contact with some problems about the operation of the bank, and the account manager has the responsibility to reflect these problems to the relevant leaders.

2. Problems that you can't solve by yourself. For issues outside of your authority, you must not easily promise to customers.

3. You can explain the situation to the customer and promise to reflect the problem to the superior.

4. Some problems may not involve their own work scope for the time being, but they have a significant relationship with the operation of the whole bank, and once found, they should be reported to the superior leaders in a timely manner.

5. The problem of the need for leaders to come forward to coordinate, symmetrical marketing believes that in the marketing process, there are some problems beyond the ability and influence of the account manager, which must be solved by the leaders of a considerable level.

1. Clarify the purpose of communication and determine the focus of communication.

In communication, a clear purpose will not take a detour or go astray. Only by determining the focus of communication can you improve the efficiency of communication, so that important information can be accurately disseminated, and you will not understand it wrong. In short, doing these two things can ensure the accuracy and efficiency of the information flow to the greatest extent, and also help you complete your work tasks efficiently.

2. Talk about the result first, streamline the process, and never say 1 and a half minutes if you can finish it in 1 minute.

Accurate and concise communication can ensure the accuracy of information, and the boss will appreciate such concise and concise communication.

3. Try to communicate with the plan.

In the process of communicating with the leader, you must let the leader make multiple choice questions and be the decision-maker, but you must not help the leader make decisions.

When working, we must improve our own efficiency, we must know how to listen to what the leader wants, not only the leader, but also the staff also need to have the ability to extract effective information. In addition, when the superior assigns the task, it is also necessary to understand what the leader assigns, what effect he wants to achieve, the time limit requirements, the scope of knowledge, etc., otherwise there will always be some omissions and thankless efforts after he is done.

To understand the heart of the leader, to read the heart of the leader. It is best to explain the reasons clearly, so that the subordinates have a clear goal. For the above expression, be concise and to the point, and don't talk nonsense, otherwise it is likely to be interrupted before you finish speaking.

When asking questions about whether it is feasible for the superior, you must first say yes or no, and then state the reason, otherwise it is likely that after you talk for a long time, the leader still does not understand whether it is feasible or not, and will have doubts about some of your abilities.

For example, the ability to deal with people and colleagues, which is necessary for social survival, is needed everywhere. If you are a leader, then the most important thing is the ability to grasp the implementation, said thousands, not implemented are empty talk, to put the words in the mouth, written words, into specific implementation of things, to continue to supervise, regular spot checks, feedback from time to time, and according to the results of the mastery, the implementation of the matter to optimize and adjust, in order to obtain the best results. Be cautious in doing things, only in this way can you not be caught by others and work for a long time.

When some people report to their leaders, the mistake they tend to make is to give the leader a question and answer question, that is, to ask the leader directly for the answer or solution.

This may be because my own experience or knowledge is really limited, and I really don't know the answer or what to do, so I ask the leader. But doing so can only leave the impression that the leader is very immature and incompetent. Giving a multiple-choice question to the leader is completely different, it is when you ask a question, you give several suggestions or solutions, as well as the advantages and disadvantages of each plan, and finally explain what you think is a reasonable suggestion and corresponding reasons for the leader to choose and decide.

1. We must respect the leadership;

The superior leader is the one who leads you, so we can't be big or small, we must be able to divide respect and inferiority, even if two people are very good friends in ordinary life, we have to call his position at work, and we can't sit in the master seat at the dinner table and wine table. When you usually talk to the leader, you must pay attention to your tone, and it is best to speak tactfully.

2. Understand the mind of the leader;

We must understand the mind of the leader, so that we can form a sufficient tacit understanding with the leader and become the most trusted person of the leader.

What we need to understand is not to satisfy the leader's desire for power, not to the illegal desire of the leader's voice. It is about understanding the leader's outlook on life, worldview, and values. Only after knowing how to lead, can we have enough tacit understanding with him in work.

3. We must choose the right occasion and timing;

When we communicate with the leader, we must choose the right occasion and time, and we can't communicate with the leader when he is in a very bad mood or busy with work, because then the leader is very likely not to listen to you, and feel that you are very annoying and ignorant. So we have to communicate when the leader is in a very good mood, the work is going very well, and there is nothing else to do.