What kind of store manager is a good store manager, and what does a store manager do?

1.Complete the tasks and targets assigned by the company to obtain sufficient benefits for the company.

2.Protect the company's property and funds.

3.Coordinate interpersonal relations, maintain friendly cooperative relations between employees, and maintain a high-quality service attitude towards guests.

4.The execution and implementation of activities, formulate plans according to needs, and cooperate with the team to implement the actions and ultimately achieve the goals.

5.Allocation and management of commodities, reasonable allocation of resources.

6.Handle feedback and complaints to improve customer satisfaction.

7.According to market changes, put forward appropriate strategies and suggestions.

8.Evaluate and assess the daily work of employees, commend outstanding employees, and supervise backward employees.

9.Help employees be more productive, provide positive guidance, and teach knowledge, skills, and skills.

10.The maintenance of the store environment creates a comfortable and clean atmosphere and the maintenance of the equipment ensures that everything is running properly.

11.Solve work problems immediately without procrastination, and complete the reasonable needs of employees.

12.Supervise the work of employees and supervise the process of activities to ensure the quality of work and the smooth completion of activities.

13.Regularly do a good job in the publicity activities of the company's image, enhance the influence of the store, and enhance the company's image.

The main job responsibilities of the store manager.

1) Implement the policies of the superiors, abide by the company's regulations, implement the instructions of the superiors, and complete the tasks assigned by the company. Such as business targets, gross profit, expenses and profit targets, etc. Understand the brand's business policy, and implement sales strategies according to the brand's characteristics and style.

2) Deal with the situation and strengthen the work of fire prevention, theft prevention, work-related injury prevention, and safety protection; Maintain the normal operation of various equipment in the store, check the fire protection facilities, and ensure the implementation of regional hygiene.

3) Store staff management: Determine the store personnel according to the size of the store. Arrange the work of store staff, the selection and evaluation of personnel;

4) Counseling and training of store staff to assist supervisors in dealing with and improving the operation of counters, and assisting supervisors in communicating and coordinating with their shopping malls.

5) Financial management is responsible for the accuracy of inventory, account book making, and commodity handover; Do a good job in the management of various reports.

6) Commodity management is responsible for the completion of goods in the store and the display of goods; Manage product changes, product procurement, returns, inventory, etc.

7) Event management: Provide public relations and promotion activities of surrounding brands in the mall on a regular basis as required; Make plans for various activities. Stimulate the enthusiasm of shopping guides and adjust the shopping atmosphere of the yard.

8) Information management to understand the sales of surrounding brands, register and provide daily in-store traffic information. Build a good relationship with consumers and try to meet their needs as much as possible.

9) Daily operation and management is responsible for managing the daily work of the counter, supervising and assessing the performance of the shopping guide, reflecting the dynamics of employees in a timely manner, and training the shopping guide.

The store manager is a manager with a special nature, he not only has to deal with many specific and complicated affairs in the store, is the overall person in charge of the store's business activities, but also must achieve various business goals, and is responsible for the owner of the store. Therefore, a store manager must have the following qualities and abilities:

First, the quality aspect:

1.Physical fitness.

Preferably, the store manager should be young and strong, in good health, strong and able to withstand the stress of long-term work fatigue and full workload.

2.Character requirements.

1) Be proactive.

Be proactive in facing everything, take the initiative to meet challenges and solve problems at any time.

2) Strong endurance.

The time when the business activities in the store are going smoothly is short, and the time when it is hard and boring is very long. The store manager must have enough patience to guide the whole team through one difficult time after another.

3) Be optimistic and cheerful.

An optimistic and cheerful smile will always illuminate yourself and others like sunshine, and the good mood of the store manager will be a breeze to spring, so that the atmosphere of the whole store will be renewed.

4) Strong tolerance.

Everyone has failures and mistakes, and the store manager should tolerate the mistakes of his subordinates, sincerely care for and motivate the store staff, and accompany them to grow together.

Second, the ability aspect:

1.Organizational leadership.

Effectively and reasonably address subordinates, mobilize the enthusiasm of store staff, and jointly complete the company's determined goals.

2.Management ability.

Constantly find problems, prevent problems before they occur, strengthen management, and make the overall operation of the store more reasonable; Organize human, material and financial resources in a planned manner, allocate time reasonably, integrate resources, and improve efficiency; Organize and analyze information and data, and use them in practice to develop strengths and avoid weaknesses, and check and fill in gaps.

3.Expertise.

The necessary skills for running a store and the ability to satisfy customers: analyze and solve problems quickly and correctly.

4.Self-learning improves the ability to improve.

Constantly learn and update professional knowledge, constantly enrich and grow, and improve yourself.

5.Training and coaching skills.

Able to expand the horizons of subordinates, make the best use of their talents, and improve the ability to guide performance; Cultivate subordinates with their own standardized management, and teach feasible methods, steps and skills, so that they can fulfill their responsibilities and be competent in their duties. At the same time, it is necessary to check and fill in the gaps, help the subordinates correct their mistakes as soon as possible, and train them to grow rapidly.

6.Ethical work ethic, as a role model and the ability to take responsibility.

Have good operation and noble morality, cohesion, centripetal force, and play a role in the upward and downward effects of the clerk; The head of a store is the leader of the whole team, and he has the courage to take responsibility without passing the buck in case of trouble.

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