The theory of total quality management was put forward by the Americans, why is it not suitable for

Because the water and soil in the United States are not compatible, it is not suitable for the theory of total quality management, and only the market economy suitable for Japan.

Management is a product of the Second World War, because the United States was in a neutral country in the Second World War, and the interests of the Second World were basically obtained by the United States, which led to the take-off of industrial production in the United States.

Management refers to the process of integrating the resources of the organization and achieving the set goals of the organization through the implementation of planning, organization, leadership, control and other functions in a specific environment. It has three meanings:

1) Management is a conscious, purposeful activity that serves and is subordinated to organizational goals.

2) Management is a continuous process of activities, and the process of achieving organizational goals is the process in which managers perform functions such as planning, organization, leadership, and control. Since these functions are interrelated, the management process is reflected as a continuous process of activities.

3) Management activities are carried out in a certain environment, under the condition of openness, any organization is in a ever-changing environment, and the complex environment has become an important factor in determining the survival and development of the organization.

Total Quality Management was first proposed by Fegenbaum.

The name Total Quality Management was first proposed by the famous American expert Feigenbaum in the early 60s of the 20th century. It is based on the traditional quality management, with the development of science and technology and the needs of management of modern quality management, has become a strong systematic science.

Total quality management is to establish a scientific, rigorous and efficient quality system with product quality as the core, so as to provide products or services that meet the needs of users.

Oh attention, Dr. Deming.

He was not the first to come up with Total Quality Management (TQM).

One of the theories of quality management proposed by Dr. Deming is commonly known as the PDCA theory. TQM is just one of many theories of quality management, which is a subject area, not a specific theory, not to be confused

The first country to put forward the concept of total quality management was the United States, and the artificial person was Fagenbaume.

Fagenbaum was the first recipient of the ASQ Lancaster Medal of the American Society for Quality, the Edwards Medal of the American Society for Quality, and was awarded the National Medal of Technology by George W. Bush and a member of the National Academy of Engineering. In 1961, Fagenbaum proposed the Total Quality Management Theory (TQM) and published the book Total Quality Control, marking the beginning of the era of Total Quality Management.

The first to put forward the concept of total quality management (Total Quality Management) was Dr. Figenbaum, the director of the quality management department of General Electric Company in the United States.

In 1961, he published a book in which he emphasized that the implementation of quality can only be the responsibility of all employees of the company, and that all personnel should have the concept of quality and assume the responsibility of quality. Since 1961, when Figgenbaum put forward the concept of total quality management, countries around the world have carried out comprehensive and in-depth research on it, so that the ideas, methods and theories of total quality management have been continuously applied and developed in practice.

Broadly speaking, the development of total quality management has gone through the following four stages:

In 1950, Dr. Deming gave lectures on quality management in Japan, and by 1970, quality management had gradually penetrated into the grassroots of Japanese companies.

Statistical technology and computer technology are widely used in quality management, and since the 70s of the 20th century, Japanese companies have gained tremendous benefits from quality management and fully realized the benefits of total quality management.

In 1986, the International Organization for Standardization (ISO) standardized the content and requirements of total quality management, and in March 1987, the ISO 9000 series of standards was officially promulgated, which was the third stage of the development of total quality management.

Quality management rises to the level of operation and management, with the development of quality management ideas and methods to a higher level, the production management and quality management of enterprises are promoted to the level of operation and management.

Hope it helps.

Answer: In the early 60s of the 20th century, it was proposed by the famous American expert Filgenbaum.

Total Quality Management.

The comprehensiveness of the process determines that the content of total quality management should include the quality management of four processes: design process, manufacturing process, auxiliary process and use process.

1.The content of the design process quality management.

Quality management in the product design process is the primary part of total quality management. The design process referred to here includes market research, product design, process preparation, trial production and appraisal (that is, all the technical preparation processes before the product is officially put into production). The main work content includes formulating product quality objectives through market research and research, according to user requirements, scientific and technological information and business objectives of enterprises; Organize the review and verification with the participation of multiple departments such as sales, use, scientific research, design, technology, system and quality control, and determine the appropriate design scheme; Guarantee the quality of technical documentation; Do a good job of standardized review; Supervise and comply with the working procedures of design and trial production, etc.

2.The content of quality management in the manufacturing process.

The manufacturing process refers to the process of directly processing the product. It is the basis for the formation of product quality and the basic link of enterprise quality management. Its basic task is to ensure the manufacturing quality of products and establish a production system that can stably produce qualified and high-quality products.

The main work content includes organizing quality inspection work; organizing and promoting civilized production; Organize quality analysis and grasp the quality dynamics; Organize the quality control of the process, establish management points, etc.

3.Content that assists in process quality management.

The auxiliary process refers to the process of providing various materials and technical conditions to ensure the normal progress of the manufacturing process. It includes material procurement**, power production, equipment maintenance, tool manufacturing, warehouse storage, transportation services, etc. Its main contents are:

Do a good job in the quality management of material procurement (including outsourcing preparation), ensure the quality of procurement, strictly inspect and accept the warehousing materials, and provide all kinds of materials (including raw materials, auxiliary materials, fuel, etc.) required for production according to quality, quantity and schedule; Organize equipment maintenance work and maintain good technical condition of equipment; Do a good job in tool manufacturing and quality management. On the other hand, the quality management of enterprise material procurement will also become increasingly important.

4.Use the content of process quality management.

The use process is the process of testing the actual quality of the product, it is the continuation of the internal quality management of the enterprise, and it is also the starting point and foothold of total quality management. The basic task of quality management in this process is to improve the quality of service (including pre-sales service and after-sales service), ensure the actual use of products, and constantly promote enterprises to research and improve product quality. Its main work contents are:

Carry out technical service work to deal with the quality of factory products; Investigate product usage effects and user requirements.

The main feature of TQC is that it is based on customer satisfaction; Leaders participate in the formulation of quality policies and objectives; Advocate prevention first, scientific management, and use data to speak.

1) Total quality management.

2) All-round quality management.

3) Whole process quality management.

4) Full participation in quality management.

Total quality management can. It's a question of conceptual acceptability.

Lifetime employment is difficult to estimate. Capitalist enterprises rarely do this.

The product is the result of the process, and to have a "good" process.

Total quality management is a stage in the development of quality management.

1. Quality inspection stage: check afterwards.

2. Statistical quality control stage: because the post-event check-in type cannot prevent the occurrence of waste, the use of mathematical statistics to make pre-event prevention possible.

3.Total Quality Management Phase: Feigenbaum first proposed the concept that quality problems are not limited to the manufacturing process, and that the means of solving problems are not limited to statistical methods. Quality management has gradually evolved from the manufacturing process to all aspects that must be paid attention to to meet customer requirements (comprehensive).

Early (TQC), evolved into (TQM).

Basic Requirements:1Whole-process quality management.

2.Quality management of all employees.

3.Enterprise-wide quality management.

4.Multi-method quality management.

I don't know if I can help you?

1: Quality is the life of an enterprise.

Nowadays, most enterprises and organizations realize that quality is the life of an enterprise and the foundation of its survival. Therefore, the vast majority of enterprises have taken quality as the first important part of enterprise management, paid enough attention and invested corresponding manpower and material resources to ensure the continuous improvement of product quality.

2: Serve customers.

With the development of the market economy, the situation of short supply of products has ended, the market presents a situation in which the number and variety of products are very diverse, and customers have the absolute right to choose, and the products must meet the requirements of customers before they can be sold. Therefore, the central idea of total quality management is to serve the customer, not the standard.

3: Quality is formed in the whole process of production.

Product quality is formed in the whole process of production, which is composed of several interrelated links, from the first merchant to provide raw materials, incoming inspection and control, on-line production, quality inspection, until the qualified products are put into storage, each link is more or less affected by the final status of product quality. This also determines the scope of the total quality management jurisdiction.

4: Quality has the law of fluctuation.

There is a demand for the market, and the sales of products in the market are completely determined by the needs of customers. Generally speaking, with the development of the market economy, the quality of products will continue to improve, but the needs of customers will also become correspondingly higher. Therefore, we must be aware that product quality has the same law of fluctuations as the law of the market, that is, there is a certain fluctuation within the allowable range.

5: Quality control is mainly based on self-inspection.

In the process of total quality management, the control of quality should be based on self-inspection. This kind of quality management method also means that we must establish a strong sense of self-quality in the whole process of manufacturing, rather than waiting for the quality department to inspect before forming the concept of quality.

6: The quality of the data speaks.

The scientific and rigorous nature of total quality management is reflected in the fact that the quality of quality should be proved by detailed data, rather than determined by the feeling of personnel. Only those real statistics, such as customer satisfaction, product sales and market share, can tell the quality of the product.

7: Quality is based on prevention.

In traditional quality management, the quality of products is often controlled through post-production inspection, which can not prevent defects, but is only a remedy. Therefore, in total quality management, we must realize that quality should be based on prevention, and reduce the cost of products through pre-management.

8: Combination of science and technology, business management and statistical methods.

Total quality management should pay special attention to the combination of science and technology, business management and statistical methods. Since the concept of total quality management was put forward in 1961, the role of science and technology in promoting production has become more and more huge and obvious, so we need to make full use of these scientific techniques and statistical methods in total quality management.

Total quality management proposes several "all": the whole process, full participation, the whole enterprise, and multiple methods. Compared with the previous quality management requirements, it is more comprehensive and specific.

In order to win the market competition, enterprises must have a new understanding of the concept of quality, transform the narrow sense of quality under the economic conditions of the past into the applicable quality in the broad sense under the conditions of commodity economy, and strive to develop, design and produce products that meet the needs of customers, which is one of the very important contents and views of total quality management

1.Carry out quality policy target management?

The enterprise quality policy is the action guide of the enterprise's quality work; Quality objectives are defined in accordance with the quality policy, and are generally expressed quantitatively. Quality policy objective management refers to the management activities of the process of formulating, implementing, inspecting, assessing and rewarding and punishing quality policies and objectives in order to achieve quality policies and objectives

2.Strengthen the quality management of new product development and improvement of old products? The development and design of new products is to transform the user's quality requirements into product design drawings and technical specifications.

At the same time, the actual production conditions should be taken into account in the development and design, so that the product is easy to manufacture, inspect and use, so as to provide products that fully meet the needs of users

3.Improve quality management in the manufacturing process?

The product manufacturing process is an important part of the formation of product quality, and it has a wide range of influences. The manufacturing process is composed of a series of processes, and the quality of the process state determines the quality of the product. The factors that affect the quality of the process are people, equipment, materials, process methods, testing and environment.

In order to prevent the occurrence of non-conforming products, it is necessary to control the factors that affect quality. It's overall quality.