-
First of all, when the old customers (including the purchasing staff) come to invite them to dinner, depending on the size of the customer and the relationship is sparse and set the grade to invite them to eat and follow-up activities, the general general purchaser according to the deputy manager level, the deputy manager according to the manager and so on, show respect for them, and subtly tell them in the words of your generosity and enthusiasm, very worthy of them. Then invite them to come to the company around lunch the next day to negotiate, eat very poor food in front of them, and the people on the side tell them: Boss, eating like that every day is not good for your health, the food is too bad.
Then said that the last ** businessman needed to pay money in the past, and he must be a purchaser. After this, take some data and show them the facts, and tell them that they are all rising, and if you come next time according to what you said, you can only be invited to eat these meals! Point to the poor food on the table and see how the other person reacts.
If the other party does not react violently, it will be said that we are checking the price for the benefit of both parties and eliminating **. If the other party reacts violently and is observing, if the other party is not confident enough, you can also refute loudly, if the other party does not care whether there is your product or not and has a tough attitude, you will give the soft and say: Brother (brother), give your brother (brother) a way to live!
According to the last **, I am losing money every day, and we will definitely drop next time the raw materials fall! Something like that. The key is what kind of people use what kind of tricks! Oh.
-
The difficulty of price increase is far easier for customers to agree with than price reduction, so how to raise the price for customers?
-
1. Give customers an expectation of price increases.
Now the price of raw materials is rising and the whole industry knows about it, and old customers will naturally understand, after all, everyone is doing things in this market. Therefore, before you propose a price increase, you should say hello to old customers, give customers a chance to stock up in advance and a buffer period, and when you officially issue a price increase letter, customers will not have a big psychological gap;
2. The price increase should be justified.
The price increase must be reasonable, it is best to use data to speak, and send the facts of the price increase of raw materials and transportation costs in the recent period to the customer for viewing, and the customer will have a number in his mind;
3. Maintain good customers at ordinary times.
Due to the long-term cooperation with old customers, we know each other better, and customers trust you more. Therefore, the sales customer who maintains a good customer relationship and trusts you and the company enough will naturally understand and accept the price increase. Customer relationships are done from bit by bit, and we can regularly maintain communication with customers about products and understand the customer's situation.
-
Tips for announcing price increases to customers
1. Announce the price increase directly to the customer.
If a customer suddenly finds out that the price of your product has increased, it is unfair to the customer. If a price increase occurs, make sure to notify all of your customers of the change via email.
2. Let customers know in advance.
You should give your customers plenty of time to accept the price increase. Because they may need to reassess their budget or consider other options, you should keep them informed as soon as possible. In addition, you should remind or encourage them to place one or more orders for the product before the price increase takes effect.
3. If you have something to say, don't beat around the bush.
Tell the other person your email just to inform one thing: the price increase.
The best thing to do is to quickly get to the point and tell them how much they will be, how much will it be, and when it will all take effect. Present all the key points briefly, and don't turn it into a philosophy about the philosophy behind the concept.
If you waste too much time on your email opening line, they'll think, "Please, what's the bad news?" So they'll feel a little more comfortable if you go straight to the point.
Sales case: A small store in a community called Yuju, because the purchase price of some goods has been very high recently, and the customers are basically familiar old customers nearby. If the price is raised all of a sudden, I am afraid that the old customers will feel that they have lost something, so they can use the "semantic effect", which can be rewritten in this way, and the price increase can be "canceled the original discount", so that people will think that the goods they bought before are discounted prices, and they have been saved before, and now they are just restoring the original price, which is naturally easier to accept, which is also the effect of semantic effects.
Of course, the term "semantic effect" is nothing more than a summary of a concept that is used in place of the concept that different actions produce different effects on one thing. Some people also say that this is reverse thinking, and I think it is not an exaggeration to say that, as long as it is a little sticky in the past, the principle is to stand in the position of one's own advantage to make behavioral decisions.
The semantic effect is especially widely used in the field of speech, because for the same sales purpose, different words will guide different sales results, just like the price increase we cited above, do not directly say the price increase, but say that the original price is restored, which gives people a different psychology.
-
1. Straight to the point, briefly describe the reasons for the price increase, the current situation of the company and the current **, the price increase must be in lockstep.
2. In the case of market fluctuations, customers should be notified, and customers should be informed of the price increase regardless of whether they agree or not. When the ** has to rise, it is easy for the customer to accept it, and the customer also knows some of the situation, and there is a transition period.
3. The price increase will inevitably be raised by peers, even if the customer begins to be unacceptable, after slowly understanding and communicating patiently, the customer will agree to the price increase.
Tips for announcing price increases to customers
1. Let customers know in advance.
Customers should be given ample time to accept the price increase. Because they may need to reassess their budget or consider other options, they should be kept informed as soon as possible. They should also be reminded or encouraged to place one or more orders for the product before the price increase takes effect.
2. Explain the reasons behind the price increase.
Customers may be confused as to why prices are being raised, so the importance of product quality should be emphasized.
Often, product price increases are to match higher operating costs, labor costs, or raw materials. In order to guarantee the same level of high quality, it is sometimes necessary to mention **, reminding them that higher ** means better quality. By making this clear to your customers, you are also showing that you are willing to be transparent.
-
Summary. Pro-<>
We'll be happy to answer your questions. 1. First of all, we should introduce our products to the guests, briefly describe the advantages and characteristics of the products, and let the guests understand our products. 2. Then we should clearly explain the reason for the price increase, which can be because of raw materials, rising costs, or market changes, etc., so that customers can clearly understand our decision.
3. According to the different situations of customers, we provide targeted solutions, such as discounts, coupons, etc., so that customers can accept our price increases. 4. Finally, we would like to express our gratitude to our customers, thank them for their support and understanding, let customers feel our sincerity, and there will be more preferential activities in the future. <>
How to communicate with customers when the price of the product increases.
How to communicate with customers that the price of the product has increased.
Dear <> will be happy to answer for you. 1. First of all, we should introduce our products to the guests, briefly describe the advantages and characteristics of the products, and let the guests understand our products. 2. Then we should clearly explain the reason for the price increase, which can be because of the raw materials, the rising cost, or the market changes to eliminate purity, etc., so that customers can clearly understand our decision.
3. According to the different situations of customers, we provide targeted solutions, such as discounts, coupons, etc., so that customers can accept our price increases. 4. Finally, I would like to express my gratitude to the customer, thank the customer for their support and understanding, let the customer feel our sincerity, and there will be more preferential activities in the future. <>
Answering, please wait. Dear, we are happy to answer for you that price increases are a sensitive topic that needs to be handled with caution. Here are some suggestions:
1.Notify customers in advance: Give customers an advance notice before the price of a product increases, let them know about the change, and explain why it happened.
This prevents customers from being surprised by a sudden change when making a purchase. 2.Explain why:
Explain to customers the reasons for the price increase of the product, such as rising costs, increased market demand, etc. Customers may be more receptive to price increases if they understand the reasons behind them. 3.
Emphasize product value: The benefits associated with price increases, such as higher quality, more features, or better service. Let customers know what they're paying for in order to get better products and services.
4.Give alternatives: For those customers who can't afford the price increase, offer alternatives, such as low-priced products or discounts.
This keeps customers satisfied and loyal. 5.Be polite and professional :
Be polite and professional in your communication. As much as possible of the customer's problems and try to alleviate their concerns and grievances.
-
Price increase is a sensitive topic, how to increase the price and make customers accept it needs to pay attention to the following aspects:
1.Based on facts: Before raising prices, it is necessary to investigate and analyze the market to determine their own positioning, competitors' **, market demand, etc. Based on these facts, we will raise prices, provide reasonable explanations, and answer consumers' concerns.
2.Advance notification: Inform customers in advance of upcoming changes and detail the reason and context for the change. This can avoid the adverse reaction of the sudden price increase to customers, and also shows the company's integrity and professionalism.
3.Highlight the value of the product: Highlight the benefits and features of the product or service so that customers understand why they are worth buying more than others and are willing to pay more for them**.
4.Meet customer needs: meet customer needs and provide good after-sales service, build customer reputation, and make customers feel that your product or service is definitely worth the money.
5.Gradual increase: control the increase within the appropriate range, and adopt a step-by-step price increase strategy, so that customers have a buffer time to accept the price increase, and at the same time, customers can gradually accept the change.
6.Provide preferential measures: Provide some preferential measures, such as gifts, discounts, points, etc., to relieve the pressure of customers and promote customers to actively respond in advance.
In general, price increase is an issue that needs to be carefully considered and dealt with, and establishing a stable market position and establishing a good corporate image and reputation will help customers feel that your brand is more trustworthy and more willing to accept the adjusted **.
-
Hello, I am happy to serve you: this is how to say that the price increase makes the customer feel reasonable: the price increase can not be increased overnight, to tell the customer a week in advance, and the notice is posted in the place where the customer can see, to give the customer a reasonable reason for the price increase, such as the signature dish has been more popular recently, in short supply, so to increase the price appropriately, this ** range is not too large, the least favorite way to increase the price is to procrastinate, there is no - time in place.
This is obviously wrong when talking to customers about whether it will go up or not. The foreign trader should directly say how much our price has risen, and where is the magnitude of the price increase? Don't tell your customers that you can not go up.
Spike Destruction must remain calm when telling customers about price increases, no matter how reluctant or tough the customer is, ignore the customer's attitude before the bottom line arrives. Some people may say that this should be done slowly, and it is difficult for customers to accept! No matter how difficult the customer is to accept the guess, the price increase is a must, if the price increase is slow, sorry, this price increase will be more difficult than the first time, and it is likely to annoy the customer, so it is better to solve it at one time.
-
New guests talk about good, old guests talk about expensive.
New guest, you have to tell him that although this thing is the same as other homes, my house is better. Take fried rice as an example: our rice is good, our oil is good, and the vegetables at home are fresher. These are all costs, and the more you spend is health.
Old customers are expensive, because the reason why old customers still come to your home must be to recognize the quality or service attitude of your home. If it is ****, you say that it is because the price of raw materials has risen. The ** I serve food is higher, and the price of the oil I buy has risen, so I can't fool you with the cheap ones, so my head has also risen a little.
In fact, I don't earn as much as I used to, hey, this inflation money is becoming less and less valuable! It's hard to do business! Balabala.
In the development of enterprises, how to maintain and attract customers?
When talking to customers, salespeople should be witty and dexterous, and their speech must be different from person to person, in line with the psychological needs of the other party, and win the favor of the other party. Only then will the ensuing conversation melt away. >>>More
It's easy to open a store, but it's hard to keep a store! Why do many clothing stores have a lot of customers in the early stage, but there are few in the back? This makes many clothing store owners very confused, today**.com helps you analyze the reasons for the loss of customers, let's take a look at how many of your homes occupy! >>>More
1 I wish you all your hopes in the new year, all your dreams can come true, all your expectations can appear, and all your efforts can be fulfilled! Happy New Year 2012! >>>More
Mobile employees repair broadband injuries to customers, first of all, the company should bear all the responsibility, and secondly, the customer should be partially responsible.