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The planning and adjustment work is actually very simple, and one takes time, that is, to accumulate experience in the workplace. 2 need to work methods, good work methods will definitely make your work clear and get twice the result with half the effort.
The role of planning and adjustment in travel agencies is very large, and it is a core department. Learn more, watch more, think more, and a good plan will soon appear.
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Surveying is a very troublesome and responsible job, and it plays a pivotal role in travel agencies! A good plan is honed by operating a variety of teams for a long time! The work of planning and dispatching is not as easy as that of a tour guide, and I am often harassed by some messy and trivial things in the middle of the night or when I am resting on weekends and holidays!
Planning, hard work Tour guide, hard work Travel agency, it's not good So, we are all happy in the bitterness
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The planning and adjustment work is quite simple, in the words of a senior traveler, a dog can do it with a big cake.
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The job responsibilities and contents of the travel agency are: 1. Design and formulate travel routes according to the requirements, and according to the demand; 2. On the premise of ensuring product quality requirements, continuously improve the quality of customer service, reduce procurement costs, and improve procurement efficiency; 3. When tourists complain or have accidents, they are responsible for coordinating and communicating with other relevant departments, and properly handle them according to the company's principles and procedures; 4. Maintain good communication and cooperative relations with relevant business partners, develop and optimize business resources, and provide support for products and sales personnel. Planning and adjustment is a position category within the travel agency that arranges the reception plan for the operation direction of tour groups and individual passengers, and undertakes the tourism service procurement and related business scheduling work related to the reception.
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The following are some people who are suitable for travel agency planning:
1.People who love the tourism industry: have a strong interest and enthusiasm for the tourism industry, and can maintain enough patience and carefulness to actively deal with various problems.
2.People with team spirit: The planning and dispatch work needs to work closely with other members of the team, have team spirit and communication skills, and be able to effectively coordinate and deal with problems.
3.People with strong comprehensive analysis ability: Planning and adjustment need to have strong comprehensive analysis ability, be able to quickly judge and deal with problems, and ensure the normal operation of the team.
4.People with good copywriting or planning skills: planning and adjustment need to write travel itineraries, contracts and other documents, need to have certain copywriting or planning skills, and be able to use various office software proficiently.
5.People with a sense of innovation and market awareness: planning and adjustment need to pay attention to market dynamics and the development trend of the tourism industry, have a sense of innovation and market awareness, and be able to adjust work strategies according to market demand and changes.
In short, people who are suitable for travel agencies need to have enthusiasm, patience, carefulness, spirit of cooperation, comprehensive analysis ability, copywriting or planning skills, innovation awareness and market crack guessing awareness. At the same time, the conditions for the classification of different sources and travel agency business licenses are also different, and they need to be comprehensively considered according to the specific situation.
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First of all, let's talk about what kind of work or reeds are planned.
The planning and dispatch work is the staff in the travel agency who is responsible for the coordination and scheduling of relevant tourism elements such as vehicles, tour guides, hotels, hotels, and scenic spots used by the travel team.
After engaging in tourism, I realized that there is such a profession as a plan, which is very hard and indeed very rewarding! Unfortunately, there has never been an institution that can issue a certificate, qualification certificate, or degree certificate to us.
The following is a true portrayal of our life in the planning and adjustment of the tune.
Experience. The feeling that the planning career brings me is a piece of chaos, I always feel that the days are hard, a feeling of darkness in front of the eyes of the planning and adjustment, I never feel that there is any messy work that requires such a waste of mental and physical strength, basically every day is dark to go home, to the peak season to be busy until the early hours of the morning, really have work time without getting off work, Saturday and Sunday do not dare to rest, go home for a meal, the mobile phone rings non-stop.
When I go out shopping with my friends, I have to carry a big bag, containing the information of the group that has been walking recently, everyone's contact**, three mobile phone batteries, while walking and playing, shopping down a street, my friend picked something next to the shirt oak, I played all the way**, next time he doesn't want to go shopping with me again, I don't know why I'm so tired of doing the tune, and then I feel that the people who can do a good job are the dragons among the people.
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Travel planning is a bit tricky to get started, but practice makes perfect.
Tourism planning is a sub-occupation in the tourism industry, the main task is to arrange the travel team's car, accommodation, meals, tickets, driver and tour guide arrangements, cost accounting, peer handover and so on.
Planning and dispatch is the general scheduling, commander-in-chief and general design of the travel agency to complete the ground reception and implement the group plan. "No matter how big or small, the power is in hand", with strong professionalism, autonomy and flexibility.
If "outreach" is a hard-working purchaser, then Ji Tuan is a "cooking master", and through their skillful hands, it does take certain skills to modulate the different tastes of "sour, sweet, bitter, numb, spicy, and salty" to meet the "taste" of different teams.
There are five major qualities in the tourism plan:
1. Sense of responsibility. A good plan will make tour guides and travel agencies worry;
Second, the work is planned. For example, how many days in advance you need to apply for a visa for outbound travel, you should establish an early warning mechanism for yourself;
3. Master the negotiation skills of the cooperative local agency and hotel;
Fourth, there is a sense of risk and law, and you should be well aware of tourism-related laws and regulations;
Fifth, market awareness. This is a general lack of planning.
The above content refers to the encyclopedia travel agency plan.
The above content refers to the Encyclopedia Travel Survey.
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The planning and dispatch is the staff who are responsible for the coordination and scheduling of relevant tourism elements such as vehicles, tour guides, hotels, hotels, and scenic spots used by the travel team.
The main work of the planning and adjustment department is as follows:
1. The planning and dispatch department is responsible for the planning, coordination and deployment of travel agency tourism, and its work responsibilities are internal reception, arrangement of tour groups, external planning, coordination, group development and other functions;
2. The planning and dispatch department formulates, modifies and improves the company's regular route itinerary and specific arrangements, and timely gives travel routes and specific arrangements that meet the needs of guests;
3. The planning and adjustment department is responsible for explaining and arranging the work plan, solving the problems that will occur in the process of traveling abroad, and preventing errors;
4. The planning and dispatch department needs to strengthen the contact with the outreach personnel, understand, grasp and analyze the feedback information in a timely manner, and digest, absorb and implement it;
5. The planning and adjustment department shall organize the data archiving of the company's team according to the regulations;
6. The planning and adjustment department shall be responsible for the company's tourism e-commerce, network construction and management.
The quality requirements of the plan and adjustment
1. Professionalism and sense of responsibility.
It should be said that the planning and adjustment work is actually very boring, composed of countless trivial work links, and it is impossible to do this job well without the spirit of dedication and dedication. Tourism is an activity that is closely linked to each other, and the work that is responsible for bringing these links together is done by the planning and dispatching staff.
2. Proficient in business.
The planning and dispatching personnel must be very familiar with the entire tourism link and be proficient in business. Generally speaking, most of the planning and dispatching personnel have been tour guides for several years, have rich practical experience in leading groups, and are familiar with the business of the planning and adjustment department.
3. Good interpersonal and negotiation skills.
In the cooperation with the outside world, be good at cooperating, modest and prudent, make friends, but also be good at mastering the negotiation skills of bargaining, not only to establish friendly relations with the cooperative units, but also to learn not to hang on a tree of negotiation skills, so as to bring more lucrative profits to the travel agency.
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Categories: Life >> Transportation.
Problem description: What is the main responsibility of the travel agency?
Analysis: 1After receiving the plan, the planning and dispatching staff should read the plan carefully, confirm the receipt in writing, and enter the plan into the computer in time;
2.Publish and implement the reception plan and change notice of the tour group, arrange the food, accommodation, transportation, travel, shopping, entertainment and other matters of the tour group as required, and be responsible for the verification and implementation of the guest room customization project;
3.The implementation of the supervision reception plan and the assistance in dealing with various problems encountered by the tour group on the way must be uploaded, sent down, and work together;
4.Responsible for the implementation of special requirements such as visits, visits, and visits;
5.Assist in the selection and review of relevant cooperative units, and assist in the handling of unqualified services.
6.Participate in business training and assessment to improve work level and service quality;
7.Issue instructions for accompanying reception, and complete other tasks assigned by the department manager.
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Kanghui travel agency is very creditable, the plane just arrived at Kunming airport to call me **, early to the airport waiting for us. This time we play Dali Lijiang Xishuangbanna, the tour guide told us that there are many ethnic minorities in Yunnan, we have passed through three ethnic minorities, Dali Bai, Lijiang Naxi, Xishuangbanna Dai, we have a chic reputation every time we go to a place, in Dali boys are called "Brother Peng", girls are called "Golden Flowers", Lijiang boys are called Fat Jin Ge, girls are called Fat Jin Mei, Xishuangbanna boys are called Cat Duoli, girls are called Sao Duoli, haha, a very interesting trip, both saw the beautiful scenery, I also experienced the customs of different ethnic minorities in Yunnan.
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