The 3 star S7562 can t connect to the computer and can t connect to wifi

1. If the opportunity allows; Restart the wireless router; See if you can solve the problem.

2. In Make sure your phone is within the wireless network coverage range, click "Scan" to refresh the wireless network list.

3. Connect the computer to the router through the network cable and log in to the management interface of the router.

4. In Wireless Settings - Basic Settings, the channel is between 1 and 11, the wireless function is turned on, and the router is restarted.

1. The unsuccessful wireless connection may be caused by incorrect settings of wireless password and other parameters. A new key entry attempt.

2. Please make sure that the wireless router does not have the wireless MAC address filtering function enabled; Wireless Settings - Wireless MAC address filtering, turn off the wireless MAC address filtering function Wireless Settings - Wireless MAC address filtering, turn off the wireless MAC address filtering function.

Three: What should I do if the wireless connection is successful and I can't open the web page?

First of all, check whether the router is connected to the external network, log in to the router management interface, and look at the running status - WAN port status, if it is 0, please follow the router quick setup guide to set it again.

2. If the computer can access the Internet, the mobile phone cannot; Check whether the SSID number of the wireless router is in Chinese; If it is changed to letters and numbers; Mobile phones sometimes can't effectively recognize Chinese:

3. If the above cannot be solved: we set a static IP for the mobile phone

4. The wireless router supports between 15-20 wireless devices; When the maximum number of connected wireless devices is exceeded, even though you are connected to Wi-Fi; But you're wireless; At this time, you can unplug the wireless router; Turn on the wireless router after 10 minutes.

Factory reset your phone and you're good to go.

Based on your description, it is recommended that you:

1.Ask the local "network administrator" wireless router settings to see if the DHCP function is enabled2Long press and hold the network name - select Forget, turn on the phone WLAN, search for signal connection attempt3Set a static IP address on your phone.

4.Replace another router or reset the wireless router attempt5Back up your phone's data (**book, SMS, multi** files, etc.), restore factory settingsIf the problem persists, it is recommended that you send your phone to the nearest Samsung service center for testing, and the specific service center address please visit:

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Possible reasons and solutions for Samsung S7562 phone not connecting to wifi network:

1.First of all, check whether the wireless router is working normally, you can use other mobile phones or digital products to connect to the wifi signal, if you can connect and surf the Internet normally, then generally this router can work normally.

2.The phone is turned on to sleep and the network is turned off.

Check whether the phone has the option to turn off the network in the dormant state, the phone will be disconnected after a period of time or cannot receive the background chat software, the possible reason is that the phone is turned on the function of turning off the network by mistake.

3.If you use the router for a long time, the router may freeze its death. Just restart your wireless router.

4.The type of certification is not suitable. Try to change the authentication type of the router, it is better to choose the secure "WPA2-PSK" type mode, and the following encryption algorithm is better to choose "AES".

5.The network settings of the mobile phone or router are abnormal. Consider restoring your router factory settings and cellular network settings.

Hello and welcome to the Samsung Digital Services platform.

This situation may be broken, take it to a professional mobile phone store and take a look.

Could it be that you have modified the wifi settings of your phone?

You can troubleshoot and handle the problem by following the steps below:

2. Check whether the Wi-Fi password entered is correct.

3. Check whether the connection of other devices under the same wireless network is normal, and whether the wireless network has set connection restrictions.

4. Due to device compatibility problems, some wireless networks with Chinese names or special symbols may not be able to connect, it is recommended to change the wireless network name to English.

5. Please check whether the router connection is normal (unable to connect the cat), turn off the phone and the router and restart before trying to connect.

6. If none of the above operations are effective, it is recommended to back up important data (contacts, text messages, **, etc.) and try to restore factory settings.

If the problem persists, please bring the purchase invoice, warranty card and machine to the service center for inspection.

My phone is not your model, but the problem is the same as yours.

First of all, you check whether the password is entered correctly, and it is best to re-enter it, because if you are wrong the first time, the wireless phone will not let you re-enter it, it will only keep showing that it cannot be connected, if there is no problem, just restore the factory settings and try.

If the network signal is weak, try to open the back cover of the phone to go closer to the wireless source, turn off the wifi, and then turn it on and reconnect.

Hello and welcome to the Samsung Digital Services platform.

Based on your description, it is recommended that you:

2.Set a static IP address on your mobile phone, connect to an English-named router, change the routing channel and frequency bandwidth, check whether route filtering or firewall blocking is set, and check whether the network is blocked.

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--Hello!

Based on your description, it is recommended that you:

1.Check the wireless router settings and see if the DHCP function is enabled2Long press and hold the network name - select Forget, turn on the phone WLAN, search for signal connection attempt3Set a static IP address on your phone.

4.Try to change to a different router.

I hope the above information can help you and have a great day!

Has your computer created a wifi hotspot, you need to activate wlan authorization through routing before you can make your phone go online!