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01.Sort your emotional garbage.
Household waste. It needs to be sorted and treated, and the psychological and emotional garbage classification is also urgent.
Schindler, a psychological counseling specialist.
It is believed that the reason why people have garbage emotions is because their basic psychological needs are not met.
The unsatisfied needs include both the unsatisfied needs of oneself and the unsatisfied needs of others.
1) Unmet self-needs.
No boss is absolutely rational, he will have personal likes and dislikes, personal thinking and emotional limitations.
But as a boss, almost all have a strong sense of ambition, as the career gets bigger and bigger, the ambition is also stronger, they know what they want to do, so they also want to keep pushing and spurring the people around them to be the same as them, if they are surrounded by people who have no ambition on the contrary, they will feel very sad.
In other words, everyone wants to be praised and recognized by others, and the boss is no exception, out of the need for emotion and belonging, the boss also craves the affirmation of others for himself, as well as self-realization, this need for recognition may be manifested by suppressing the people around him, being a good teacher, and liking to drag people to meetings.
Bosses are also ordinary people, they are often afraid and nervous, no matter how shrewd the boss is, it is impossible to evaluate all the problems clearly, and often worry about whether the people below can accept his point of view and act according to the requirements, they are results-oriented, afraid of mistakes, and afraid of failure.
The generation of these emotions is a manifestation of the improvement of people's social needs, in order to reduce the tension and anxiety of the managers themselves, alleviate the sense of uncertainty, and is a safety barrier set up by the managers for themselves.
2) Unmet needs for others.
This type of work is more common in the workplace. Especially when there are disagreements, accidents, poor performance, and the team is always unable to achieve the goals and meet the requirements of the boss, he may start to complain and lose his temper publicly.
In fact, the core problem behind it is still in the management of the boss, and in the issuance of a task, the responsibilities, rights and interests are not clearly considered.
At the same time, there is no reasonable evaluation of employees, and the setting of positions exceeds the scope of the employee's own responsibility and ability, in short, there is no specific measurement of the actual output capacity of employees and their contribution to the value of the enterprise.
Therefore, once an employee has a problem at work, the boss will complain, get angry, and angry, and the more the employee does not do well, the more the boss can rest assured, the more he can easily manage, and the more he worries.
As the foundation of the operation of the enterprise, people will directly affect the development of the enterprise, and the boss himself bears much greater responsibility and pressure than the employees.
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1. Lay out the facts and be reasonable.
No matter how grumpy a boss is, he will not lose his temper with his subordinates for no reason.
If it is really an extremely irritable boss, I believe that no team will be willing to follow him, then the company will naturally not be able to do it, which is obviously not in the interests of the boss.
In other words, Xiao Han's boss lost his temper with him for a reason.
In response to such a situation, I think Xiao Han needs to calm down and analyze whether the content of the boss's tantrum has an objective basis?
For example, accusing him of not managing quality well, but is this really the case? Is there any misunderstanding in this? Or that the cause of this problem is not Xiao Han's reason at all.
If Xiao Han wants to change his boss's negative impression of him, he must first communicate with the other party from a professional point of view, so that he understands that he is not as bad as he thinks, so as to avoid constant criticism.
2. Use words to calm down the boss.
From a psychological point of view, the reason why the boss is short-tempered is also related to his own emotional management ability.
Although the boss is very successful in business management or business market direction, he may not be very clever in his own psychological construction.
When Xiao Han encounters the boss's temper attack, if he "fights violence with violence", it may cause greater anger among the other party; However, if you are silent, you may also be considered by the other party to be at fault and dare not speak.
Neither of these measures is the best response, Xiao Han can let the boss lose his temper first and sit in his seat and drink a glass of water.
Wait for the boss to be more emotionally stable before explaining it. If the matter is really at fault, Xiao Han can also admit his mistake in front of the boss first, and then slowly explain the original reason.
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In the workplace, we inevitably have to get along with the boss, and when we are at work and do not do a good job, the boss is likely to get angry. So what can we do to get the boss to calm his anger when he gets angry? Here's how to do it.
Sincerely accept criticism from leadersIn our work, we always encounter various difficulties. Maybe we will make a mistake in our work because of one of these problems, when the boss finds out that your work is wrong through inspection. He will call you into the office and criticize your work.
What do you do if your boss starts to get angry at the end? Do you choose to stay there in silence until the boss calms down or directly refute the boss's point of view.
The right thing to do is that we should humbly accept the boss's criticism of us, and when the boss has finished speaking, you should sincerely show that you will correct the mistakes made in your work. Never contradict your boss's words. Because when the boss starts criticizing you, he is in a state of anger If you choose to contradict him at this time, then it will undoubtedly add fuel to the fire and deepen the conflict between you.
Therefore, when the boss is in a state of anger, we must maintain a sincere attitude and let the boss calm down.
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First of all, accurately state your mistakes, and then severely condemn yourself, don't explain the reason, which will make the boss think that you are making excuses, and then promise when to change it, such as planning or something, you say that it will be changed before you get off work today, and then sincerely promise that you will not make it again next time.
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When the boss is angry, how to resolve me quickly and accurately, easy to move in, when the boss is angry, I think you can quickly apologize, and it may be resolved.
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The first is to greet you with a smile, the second is to report to the boss that no matter how big the problem is, you can get through it with your wisdom, the third is to correct if I make a mistake, and the fourth is what can I do to help the boss? !
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Pretend not to understand the anger of the leader and quickly change the topic.
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When the boss is angry, the quick and ruthless way to resolve it is:
First of all, it is necessary to understand the reason why the boss is angry, so as to communicate in a targeted manner, be sincere, and care and comfort without losing dignity. Let the boss's anger come out first, and don't refute it or leave angrily. Listen to your boss, don't interrupt your boss, don't justify right and wrong right away, and defend yourself by interrupting the leader halfway.
Be very religious when the boss is angry, listen to the boss's voice.
Second, don't show nonchalance or dismissiveness. We must have the courage to carry the black pot, admit our mistakes, and be responsible and measured. When the boss is angry, it is easy to have negative emotions, especially if there is a gap between the expectation and the actual effect of the boss at work, the boss will be very unhappy and feel angry.
As an employee's subordinate, admitting that what you did wrong and having an attitude of admitting your mistakes will make your boss's anger much less. The boss's anger is gone, and after the mood improves, follow-up communication is much easier. If you go toe-to-toe, the boss's emotionality is easy to make impulsive decisions, and irrational behavior is very detrimental to yourself.
In the end, we must give the boss enough face and let the boss resolve the bad emotions as soon as possible. Find the root of the problem, do something wrong, make the boss unhappy, you must give the boss an explanation, and you must not fool the boss casually. Doing this can quickly and accurately resolve the boss's anger, so as to carry out follow-up work.
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1. Don't shirk your responsibilities. Don't make any excuses for your mistakes. A common mistake we make in life is to apologize while explaining the reasons for our mistakes, which is very insincere.
In the process of apologizing, it is most important that you sincerely admit your mistakes.
2. In the process of admitting mistakes, you must say that you are willing to take all the responsibilities and can put all the faults on yourself. The more you talk about your mistakes, the easier it is for your boss to start thinking "your mistakes are not that serious", and your boss may feel some sympathy for you. The most important thing is that you dig the town, which can reduce the fire of the boss who is angry at the moment.
3. In addition to admitting mistakes, the most important thing is your ability to make up for mistakes. Keep in mind that you must agree with your boss on a precise time to ensure that you can finish it during this period.
4. Because your boss doesn't want to listen to your apology, she is more concerned about whether your mistakes have caused losses to the company, and whether you can make up for it is what he is most concerned about. Of course, many people often have a habit after making mistakes: they secretly make up for their mistakes and then report to their bosses.
5. The boss usually has a desire to control power, and if you do this, you will make him feel that you have escaped his control if you have not reported to him. However, it is not excluded that some bosses do like such subordinates. Sometimes the boss is not worried about the mistakes of his subordinates, but more about your work attitude and ability to handle things.
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I will first distinguish between right and wrong to decide my own attitude towards things, and in my daily work, we often need to reply to messages from my boss. ......Sometimes, because there is no second reply, the boss will scold us. At this time, you need to take three countermeasures: calmly facing it, dealing with it rationally, and making choices about your future as appropriate.
1. First of all, in the face of the boss's scolding, you must face it calmly.
After being scolded by their boss, some people will act inappropriately on the spur of the moment and bring unnecessary trouble to themselves. Such an approach is clearly inappropriate. ......The correct way to deal with it should be to face the boss's scolding with a calm attitude, to restrain your emotions, and then consider the most appropriate way to deal with the problem.
2. Secondly, you should respond to the boss's scolding sensibly and choose an appropriate way to respond.
In the face of the boss's scolding, you must respond sensibly. ......If you make a mistake, admit it and correct it immediately. ......If the boss's attitude is excessive, you should choose an appropriate way to respond in a reasonable, advantageous and restrained manner to protect your own interests, and at the same time not affect the relationship between yourself and the boss.
This is the most appropriate way to deal with it.
3. If the boss has a bad attitude, he should replan his future.
Some bosses have a low quality and a bad attitude towards their subordinates, which will put great pressure on their subordinates and affect their career development. ......If you are facing such a boss, you need to seriously consider how you should plan for your future......If necessary, you can choose to leave and find a better working environment to develop your career and strive for greater success for yourself.
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In our day-to-day work, we often need to reply to the boss's messages...Sometimes, the boss would scold us for not having a second message back. At this time, I need to take three countermeasures: face it calmly, deal with it roughly, and make choices about my future as appropriate.
1.First of all, face the scolding of the boss and face it calmly.
Some people, after being scolded by their boss, will impulsively behave inappropriately and bring unnecessary trouble to themselves. This is clearly inappropriate...The correct way to deal with it should be to face the boss's scolding with a calm mind, restrain your emotions, and then consider the most appropriate way to solve the problem.
2.Secondly, you should be rational about the scolding of your boss and choose the right way to deal with it.
In the face of the boss's scolding, you must respond rationally. ...If you make a mistake, you must admit it and correct it immediately...If the boss's attitude is excessive, it is necessary to choose an appropriate way to deal with it with a rational, beneficial and restrained attitude, which not only protects his own interests, but also does not affect the relationship with the boss
This response is most appropriate.
3.If the boss has a bad attitude, you have to replan your future.
Some bosses have low quality and a bad attitude towards their subordinates, which will put a lot of pressure on their subordinates and affect their career development. ......If you're dealing with such a boss, you need to think hard about how you plan for your future ......If necessary, you can choose to leave and find a better working environment in Lingzhen to develop your career and strive for greater success for yourself.
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